Customer support & client services Work, Jobs in Holytown, Glg (with Salaries)

Sales Professional - Live chat
Chisholm Hunter Ltd —Glasgow
- £12.71 an hour
- Full-time
- Sales
- Microsoft Office
- Organisational skills
Quick apply
Care at Home Promoter Inverclyde and Renfrewshire
Invercare —Renfrewshire
- £13.45 an hour
- Temporary
- Sales
- Customer service
- In-person
- Flexible schedule
Quick apply
6d
Helpdesk Coordinator
Equans —Bellshill
- £14,664 - £15,392 a year
- Part-time
- Customer service
- Annual leave
- Employee assistance programme
Business Support & Client Relations Specialist
Ninasac Business Solutions Ltd. —Glasgow
- £56,000 a year
- Full-time
- Salesforce
- Analysis skills
- Organisational skills
- Health & wellbeing programme
Quick apply
8d
Care at Home Promoter
Invercare —Lanarkshire
- £13.45 an hour
- Temporary
- Sales
- Customer service
- In-person
- Flexible schedule
Quick apply
6d
Tenant Liaison Officer
Sidey Solutions Ltd —Falkirk
- £32,500 a year
- Full-time
- Maintenance
- English
- Organisational skills
- Annual leave
- Life insurance
Quick apply
4d
Contracts Support Assistant
Perfect Service Solutions Ltd —Stirling
- £27,000 - £30,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
4d
Service Helpdesk Admin Support
Secureshield Ltd —Motherwell
- From £26,000 a year
- Full-time
- Microsoft Word
- Accounting
- Organisational skills
Quick apply
Customer Service Advisor
Huntswood —Glasgow
- From £26,227 a year
- Full-time
- Hybrid work
- Customer service
- Financial services
- Communication skills
- Store discount
- Health & wellbeing programme
Quick apply
5d
Customer Support Assistant
Tmgroup —Glasgow
- £24,788 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Administrative experience
Quick apply
2d
Community Manager
SPECTRUM PROPERTIES (SCOTLAND) LTD —Glasgow
- £32,000 - £35,000 a year
- Full-time
- Marketing
- Social media management
- Master's degree
- Gym membership
Quick apply
13d
Community Wellbeing Advisor
Routes to Work South —South Lanarkshire
- Up to £32,331 a year
- Full-time
- CRM software
- Mentoring
- Organisational skills
- Flexitime
- Life insurance
Quick apply
1d
Corporate Operations & Client Success Specialist
Notte Group Ltd. —Glasgow
- £58,000 a year
- Full-time
- Organisational skills
- In-person
- Business
- Health & wellbeing programme
Quick apply
8d
Transfers Operations Analyst - 12 Month FTC
Nucleus Financial —Glasgow
- £28,500 a year
- Full-time
- Hybrid work
- IT
- Financial services
- Communication skills
- Annual leave
Quick apply
2d
Transportation Planning Officer - REQ06308
North Lanarkshire Council —Motherwell
- £47,484 - £52,252 a year
- Microsoft Office
- Presentation skills
- Travel
- Annual leave
Transport Planner
Proximo Holdings Limited —Airdrie
- £30,000 a year
- Full-time
- Referral programme
Quick apply
3d
Customer Service Associate
Close Brothers —Glasgow
- Full-time
- Hybrid work
- Customer service
- Analysis skills
- IT
H&T 5083 - G3 Property Adviser (608741) - 5083
South Lanarkshire —Hamilton
- £40,804 - £41,698 a year
- Customer service
- Military
- English
- Annual leave
- Employee assistance programme
8d
Repairs Scheduler
Sureserve —Glasgow
- £26,808 a year
- Monday to Friday
- Microsoft Word
- Microsoft Excel
- Microsoft Access
- Annual leave
- Employee assistance programme
Quick apply
Sebastian Aldridge
Vosa TechnoVosa Technology Solutions Ltdlogy Solutions Ltd —Bellshill
- £44,000 - £72,000 a month
- Full-time
- Presentation skills
- Contracts
- IT
Quick apply

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Sales Professional - Live chat

Chisholm Hunter Ltd -
Glasgow

Quick apply

Job details

Permanent | Full-time
£12.71 an hour

Qualifications

Live chat
Sales
Magento
Microsoft Office
Organisational skills
IT
Typing
Communication skills

Full job description

Starting Salary: £12.71 per hour (flexible with industry experience)

Location: Glasgow City

Full time: 40 hours per week

Fully on site

Voted one of Sunday Times Best Places to Work 2025 and 2026!

Chisholm Hunter is one of the UK's multiple award-winning jewellers, supplying luxury jewellery and Swiss timepieces to our clients since 1857. We are a family run business, passionate about our exquisite products and are experts at delivering a high end, luxury customer experience which is 'A Cut Above'.

At the heart of everything we do are our HEART values - Honesty, Excellence, Accountability, Respect, and Teamwork. These guide the way we work with our clients, our colleagues, and our communities.

As a Luxury Online Sales Professional, you will be responsible for delivering a "Cut Above" customer experience across our digital sales channels, including live chat, email, and telephone. You will play a key role in converting online enquiries into sales, building relationships with customers, and supporting them throughout their purchasing journey.

This is a fast-paced role requiring exceptional communication skills, strong attention to detail, and the ability to manage multiple customer conversations simultaneously while maintaining accuracy and professionalism. You will proactively identify sales opportunities, nurture customer relationships, and contribute towards departmental sales and service targets.

Key Responsibilities include:

Respond promptly and professionally to customer enquiries via live chat, email, and telephone.
Manage multiple customer conversations simultaneously while maintaining high levels of accuracy, attention to detail, and service quality.
Provide detailed and accurate information on luxury jewellery, Swiss timepieces, pricing, finance options, promotions, and services to support informed purchasing decisions.
Proactively identify opportunities to upsell and cross-sell products, including our exclusive insurance packages and aftercare services.
Build genuine customer relationships, manage expectations, and deliver on promises to create loyalty and repeat business.
Follow up on sales enquiries and previous customer interactions to nurture relationships and maximise conversion opportunities.
Collaborate closely with retail stores and internal sales teams to manage leads, update customer records, and support customer follow-up activity.
Maintain departmental KPIs including sales performance, customer satisfaction, response times, conversion rates, and process accuracy.
Become an expert in our luxury jewellery and Swiss watch collections through ongoing training and development.
Ensure compliance with company procedures, GDPR regulations, and industry standards.

Qualifications & Experience:

Previous sales experience is essential, ideally within retail, luxury goods, customer service, contact centre, or online sales environments.
Demonstrable experience of achieving sales targets and identifying opportunities to maximise revenue.
Passion for jewellery, gemstones, luxury products, and delivering exceptional customer experiences.
Strong IT literacy & experience working with Magento, POS, Live Chat & Office 365
Capability to type minimum 30 words per minute
Demonstrate a proactive approach, consistently seeking ways to improve processes and deliver excellent results
Confidence using multiple computer systems simultaneously.
Ability to effectively multitask and manage several customer conversations and tasks at once in a fast-paced environment.
Strong organisational skills and the ability to prioritise workload effectively.
Comfortable working towards individual and team performance targets and KPIs.

What Success Looks Like:

Delivering outstanding customer satisfaction across all digital channels.
Achieving and exceeding sales and conversion targets.
Maintaining high standards of accuracy and compliance.
Building long-term customer relationships that generate repeat business and referrals.
Demonstrating strong product knowledge and commercial awareness.

If this seems like your ideal role, apply now!

Quick apply

Refine Your Search

customer support & client services jobs in holytown, glg

Sales Professional - Live chat

Care at Home Promoter Inverclyde and Renfrewshire

Helpdesk Coordinator

Business Support & Client Relations Specialist

Care at Home Promoter

Tenant Liaison Officer

Contracts Support Assistant

Service Helpdesk Admin Support

Customer Service Advisor

Customer Support Assistant

Community Manager

Community Wellbeing Advisor

Corporate Operations & Client Success Specialist

Transfers Operations Analyst - 12 Month FTC

Transportation Planning Officer - REQ06308

Transport Planner

Customer Service Associate

H&T 5083 - G3 Property Adviser (608741) - 5083

Repairs Scheduler

Sebastian Aldridge

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