Customer support & client services Work, Jobs in Horfield, Bst (with Salaries)

Bookings & Social Media Assistant
The Crafty Hen —Bristol
- £13.45 an hour
- Part-time
- Customer service
- Microsoft Office
- Administrative experience
- Free parking
Quick apply
12h
Contact Support Team Leader
Hartley Pensions —Bristol
- £33,000 - £37,000 a year
- Full-time
- Hybrid work
- Management
- English
- IT
Quick apply
7d
Reception and Business Support Assistant
Kidwells Solicitors —Bristol
- From £26,500 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Customer Service Representative
Computershare —Bristol
- £26,032 a year
- Full-time
- Hybrid work
- Hospitality
- Microsoft Outlook
- Customer service
- Free parking
- Work from home
12h
Operations Assistant
North Somerset Footwear Ltd —Long Ashton
- From £14 an hour
- Part-time
- Hospitality
- Customer service
- Microsoft Office
- Free parking
- Employee discount
Quick apply
Customer Service Advisor - Call Handler
Sopra Steria —Newport
- £26,298 a year
- Hybrid work
- Customer service
- Human resources
- SharePoint
- Annual leave
3d
Sales Co-ordinator
TC Group —Bristol
- Up to £26,300 a year
- Full-time
- CRM software
- Sales
- Microsoft Office
- Annual leave
Quick apply
10d
Associate Broker
Checkmate Warranty UK —Clifton
- £25,000 - £30,000 a year
- Full-time
- Hybrid work
- Sales
- Microsoft Office
- Bachelor's degree
- Health & wellbeing programme
- Bereavement leave
Quick apply
14d
Sales and Customer Success Manager – Golf/Retail EPOS Solutions
Xpos —Bristol
- £40,000 - £45,000 a year
- Full-time
- Hybrid work
- Sales
- Salesforce
- Travel
Quick apply
10d
Administration Specialist
The Letting Game —Bristol
- Up to £26,000 a year
- Full-time
- Hybrid work
- Customer service
- Administrative experience
- IT
- Work from home
Quick apply
1d
Customer Support Advisor
Zellis —Bristol
- Hybrid work
- Continuous improvement
- Travel
- Communication skills
- Annual leave
Sales Administrator
Hot Tubs Rock —Lydney
- £15 an hour
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- CRM software
Quick apply
5d
CCTV Control Room Operator (Days)
iFacility —Shepton Mallet
- £25,500 a year
- Overtime
- Customer service
- IT
- Computer skills
- Free parking
- Paid training
Quick apply
4d
Front Line Support Consultant
Lumera —Bristol
- Monday to Friday
- Hybrid work
- Microsoft Office
- SQL
Face to Face Fundraiser / Brand Representative
Connect Worldwide —Bristol
- £12.71 - £15.00 an hour
- Full-time
- Sales
- In-person
- Communication skills
- Referral programme
Quick apply
9d
Office Support
Local Pages —Bristol
- From £24,420 a year
- Temporary
- Hybrid work
- Sales
- English
- Administrative experience
- Free parking
Quick apply
Peer Co-ordinator (Criminal Justice/MHTR)
Developing Health and Independence —Bristol
- £30,000 a year
- Part-time
- Hybrid work
- Customer service
- Bachelor's degree
- Organisational skills
- Health & wellbeing programme
- Annual leave
Quick apply
Client Services Administrator
eXPD8 —Bristol
- £24,875 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Life insurance
- Referral programme
Receptionist
Williams Lea —Bristol
- £10,599 a year
- Part-time
- Front desk
- In-person
- Communication skills
- Referral programme
14d
Specialist Landlord Co-Ordinator
Places for People —Bristol
- £38,097 a year
- Microsoft Word
- Microsoft Excel
- Customer service
- Annual leave
- Employee discount
11d

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customer support & client services jobs near horfield, bst

Bookings & Social Media Assistant

The Crafty Hen
Bristol

Quick apply

Job details

Part-time
£13.45 an hour
12 hours ago

Benefits

Free parking
Casual dress
On-site parking

Qualifications

Customer service
Microsoft Office
Administrative experience
Data entry
Organisational skills
Typing
Phone etiquette
Communication skills

Full job description

15 - 21 hours p/w -BS5, Bristol - Speedwell

We are seeking an exceptionally organised and efficient individual to join us. The primary focus of this role is to be the first point of contact for clients and suppliers, enquiring and booking with us. As well as being a point of contact with social media enquiries.

You should have a confident and bubbly manner that comes across clearly in all forms of communication. You should also be confident working with email, databases, and by telephone. Being an efficient individual who can take responsibility for liaising with clients, using excellent administrative and organisational skills.

The nature of this job requires you to have meticulous attention to detail. You need to be able to make clear and quick connections across our databases, and link information concisely, as well as using your own initiative.

Day to day you will be responding to customer enquiries, bookings, and liaising with venues and scheduling social media postings. Most external communication is via email and phone, so you’ll need to be confident providing excellent customer service remotely, and over the phone.

You will play a key role within our small office team, based in our studio offices in Speedwell, BS5, Bristol.

This is predominantly an admin based job with remote customer service skills, but may require a small amount of support across the company and may practical assistance on occasion, so would suit someone happy to get stuck into whatever needs doing!

The Crafty Hen offers fun craft workshop & events across the UK. We offer an alternative to the usual hen parties, and corporate events with creative activities.

Main duties will include:

Answering & responding to booking enquiries via phone, website & email
Maintaining & updating electronic filing systems & databases
Managing client bookings and ensuring all details are up to date and correct with fine details.
Following up with clients post event.
Liaising with suitable venues to host events and bookings.
Making & posting social content across various platforms, tailored to suit the platforms.
Client Mail outs

The ideal candidate will be friendly, fun and willing to get stuck in to all aspects of the job. Our studio office is a relaxed, but productive environment. Someone who is a fan of a good cuppa (and brings suitable dunking biscuits) would also fit in well!

Person specification

Customer service experience via phone and email - Highly Desirable
An ability to prioritise workload, be proactive, and manage several tasks simultaneously - Essential
Exceptional organisation skills - Essential
Meticulous concern for detail - Essential
Excellent written and verbal communication skills - Essential
Confident, assured and personable telephone manner - Essential
Making & posting social media content as part of campaigns - Desirable
Computer (mac) literacy, and familiarity with Microsoft Office, (mac) Mail, google drive/ sheets, and excel - Essential
An interest in crafts/ craft work -desirable
An ability to work independently, and as part of a small friendly team - Essential

Hours of work:

The basis of this role will be 15-21 hours (over 3 days a week). Hours can be negotiated to suit the ideal candidate. But the role must be over 3 days to fit the needs of the business. The role would need to cover Monday, Thursday and Friday.

Pay is £13.45 per hour, permanent contract. Real living wage

Once trained we anticipate the candidate taking a turn on our weekend on call rota, which is approx one weekend in 5. And involves being a point of contact for events over the weekend.

The job requires you to you office based for the majority of the time. Home working may be possible on occasion once fully trained, but we are predominantly an office based team.

Potential consideration:

We may consider splitting the role of Admin & Social Media in which case the admin aspect would still need to cover the above 3 days at 12-17 hours and a separate social media role which would be more flexible circa 3-6 hours a week. Please specify in your application if you only want to apply for one part of this role and which one.

To apply:

Completed applications should be emailed to julie (at) thecraftyhen.co.uk , With the title ‘Booking & Social Media Assistant Application’ by 5pm Wednesday 5th August, and comprise of:

Relevant CV (max 2 pages)
Covering letter addressing the person specification/ requirements of the job.
Details of your availability - and demonstrate that it matches with the specifications.

Please note we will on;y review applications sent to us by email.
Interviews will be held shortly after, and we hope successful applicants will start around early September.

https://www.thecraftyhen.co.uk/join

Job Types: Part-time, Permanent

Pay: £13.45 per hour

Benefits:

Casual dress
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

customer support & client services jobs in horfield, bst

Bookings & Social Media Assistant

Contact Support Team Leader

Reception and Business Support Assistant

Customer Service Representative

Operations Assistant

Customer Service Advisor - Call Handler

Sales Co-ordinator

Associate Broker

Sales and Customer Success Manager – Golf/Retail EPOS Solutions

Administration Specialist

Customer Support Advisor

Sales Administrator

CCTV Control Room Operator (Days)

Front Line Support Consultant

Face to Face Fundraiser / Brand Representative

Office Support

Peer Co-ordinator (Criminal Justice/MHTR)

Client Services Administrator

Receptionist

Specialist Landlord Co-Ordinator

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