Service cost officer – policy Work, Jobs in Ilkeston, Dby (with Salaries)

Housing Officer - Nottinghamshire
Serco Plc —Nottingham
- £29,250 a year
- Full-time
- Computer literacy
- Conflict management
- Organisational skills
- Annual leave
- Employee assistance programme
Housing Officer - Nottingham East
Serco Plc —Nottingham
- £29,250 a year
- Full-time
- Computer literacy
- Conflict management
- Organisational skills
- Annual leave
- Employee assistance programme
13d
Senior Student Engagement Adviser
University of Derby —Kedleston
- £30,577.00 - £37,323.25 a year
- Weekend availability
- Customer service
- Writing skills
- Microsoft Office
- Annual leave
- Employee assistance programme
IT Project and Technical Support Officer
Derbyshire Healthcare NHS Foundation Trust —Derby
- £32,073 - £39,043 a year
- Part-time
- Annual leave
- Employee assistance programme
2d
Chief Operating Officer
Flint Bishop —Derby
- Full-time
- Continuous improvement
- Leadership
- Communication skills
- Free parking
- Employee discount
Quick apply
Procurement Officer
Purchasing —Kirkby in Ashfield
- Full-time
- Microsoft Word
- Continuous improvement
- Communication skills
Quick apply
4d
DANCOP Outreach Facilitator
University of Derby —Kedleston
- £28,807.00 - £34,643.75 a year
- Weekend availability
- University
- Presentation skills
- Bachelor's degree
- Annual leave
- Employee assistance programme
5d
Senior Probation Officer - OMIC/Head of Offender Management Delivery
HM Prison & Probation Service —Nottingham
- £40,001 - £50,000 a year
- Full-time
- Hybrid work
- English
- Presentation skills
- Bachelor's degree
- Annual leave
- Employee discount
5d
Primary Care Trainer, Application & Change Support Officer
Leicestershire Partnership NHS Trust —Leicester
- £32,073 - £39,043 a year
- Training & development
- Communication skills
12d
Strategic Procurement Manager
AtkinsRéalis —Derby
- Full-time
- Hybrid work
- Analysis skills
- Continuous improvement
- Team management
Sites Manager - Midlands
Arriva Midlands Limited —Derby
- Full-time
- Continuous improvement
- School
Quick apply
2d
Web Application Developer - (Microsoft Power Platform)
Derby City Council —Derby
- £37,280 - £39,862 a year
- Full-time
- SharePoint
- Communication skills
- Annual leave
- Employee assistance programme
Project General Manager
Vertu Motors —Derby
- Full-time
- Retail management
- Leadership
Quick apply
Estates Officer Fire
Skanska —Sutton-In-Ashfield
- Budgeting
- Bereavement leave
Area Retail Manager Leicester
Motor Fuel Group —Leicester
- £38,000 - £42,000 a year
- Full-time
- Sales
- Merchandising
- Contracts
Quick apply

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Housing Officer - Nottingham East
Serco Plc —Nottingham
You are required to have a valid UK driving licence for this role. Responsible for ensuring safety of Service Users in accordance with Safeguarding policies and…
£29,250 a year
13d
Collections Officer
Metropolitan Thames Valley —Beeston
Engage with customers primarily via outbound calls, as well as email and letters. Signpost customers to external funding where applicable.
£29,025 - £30,553 a year
Quick apply
2d

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Housing Officer - Nottinghamshire

Serco Plc -
Nottingham

Apply Now

Job details

Full-time
£29,250 a year

Benefits

Annual leave
Company pension
Employee assistance programme
Employee discount
Paid volunteer time

Qualifications

Minor repairs
Driving Licence
Computer literacy
Complaint handling
Life safety system testing
Anti-social behaviour case management in housing
Conflict management
CCTV monitoring
Organisational skills
Property maintenance inspection
Security
Safeguarding procedures
Child safeguarding
Signposting to community resources
Communication skills
Facilities maintenance
Property management

Full job description

Housing Officer

AASC Nottinghamshire

Full time, 37.5 hours per week. Monday – Friday

Salary: £29,250.00, plus Serco Benefits.

You are required to have a valid UK driving licence for this role. A company car will be provided.

On behalf of the Home Office, Serco manages the Asylum Accommodation and Support Services Contract (AASC). We focus on assisting individuals through the asylum system, ensuring that vulnerable asylum seekers have access to the support they need along with a high standard of accommodation.

Main purpose:

Delivery of services required under the AASC contract to support Service Users in their Area.
Responsibility for property standards in all accommodation within the initial accommodation (IA) completing monthly property inspections (as a minimum) to ensure they meet contractual requirements, standards, and performance targets.
Provide welfare support and signposting to the Service Users in their care.
Respond to any issues, requests, complaints, etc. raised through the AIRE Services and report on incidents.

Main Accountabilities:

Ensure delivery of all core Service User support services as prescribed under the contract.
Provide inductions for all new Service Users to the IA, ensuring Service User understanding of the services available, the property and standards of behaviour, emergency evacuation process and complaints procedure.
Respond to requests for assistance and support received via the AIRE Services.
Manage incidents raised by the AIRE Services.
Deliver against the tasking schedule or as required by the Field operations manager.
Provide accurate and timely reporting on visits, inspections, repairs, incidents etc. to support the adherence to contractual requirements and agreed timescales.
Complete monthly inspections within the IA to ensure standards are being met and highlight any required maintenance.
Undertake further inspections as required (i.e. pre-dispersal).
Responsible for managing discontinuations and reporting potential absconders within the IA in line with Local Operating Procedures (LOP).
Complete first fix and minor repairs where identified and tasked
Maintain property standards to ensure compliance with contractual commitments and property legislation.
Accountable for following all processes, procedures, and policies under the contract.
Manage access to the IA for suppliers, visitors, maintenance etc.
Responsible for ensuring safety of Service Users in accordance with Safeguarding policies and procedures, including welfare checks, dealing with urgent medical needs, managing anti-social behaviour, children’s safeguarding needs, etc.
Assisting with day-to-day IA operations including, daily registers, post, reception duties etc.
Ensuring the building is always safe and compliant; monitoring CCTV, daily patrols, weekly fire alarm testing, emergency evacuations, and contacting emergency services when necessary.

What you’ll need to do the role:

Strong experience of working in a service environment, with demonstrable knowledge of communication skills.
Knowledge/experience of working within a property related environment.
Strong interpersonal skills.
IT literate, knowledge of MS Word, Excel, etc.
Ability to manage conflict.
Strong organisational skills.

Desirable:

Some maintenance knowledge desirable.
Safeguarding knowledge/experience in a similar environment desirable.
Experience in a security related role.

Why Serco:

Meaningful and vital work: As part of a highly collaborative team, you’ll be able to strongly influence hiring managers efforts that help us deliver vital services.

A world of opportunity: Working for a globally operating business delivering essential services across 5 vital sectors, your next opportunity and challenge won’t be hard to find.

Great people: You’ll become an integral member of a well-defined and supportive team, who believe passionately in the value of our work.

What we offer:

Salary: Competitive salaries with annual reviews.
Pension: Up to 6% contributory pension scheme.
Holidays: 25 days' annual leave plus bank holidays.
Training and development: We offer a wide range of learning opportunities with over 1,100 internal courses available, funding for qualifications and apprenticeships, mentoring opportunities, and a focus on internal progression.
Wellbeing: 24/7 Employee Assistance Programme, BUPA Anytime HealthLine, wellbeing app, Simplyhealth cash plans to claim back money towards healthcare costs, 30% off at Serco-managed leisure centres.
Discounts: Save across around 1,000 retailers, from food and clothing to days out, entertainment and travel.
ShareSave scheme: Helps you save regularly with the choice to buy Serco shares at a discount at the end of your savings period.
Employee networks: Dedicated networks where colleagues can come together to find support, share challenges, discuss ideas, network and be part of a community.
Charity: Support a charity or organisation with a paid volunteering day each year. You can also choose to donate to your favourite charity tax-free, through our Payroll Giving Scheme.

#aasc

A little bit about us:
At Serco, everyone plays a vital part in delivering essential public services that make a real difference. As a global team of 50,000 people across Defence, Transport, Justice, Immigration, Healthcare, Leisure and Citizen Services, we’re united by a shared purpose: to improve the services that communities rely on. Guided by our values of Trust, Care, Innovation and Pride, our people make meaningful impact, every single day.

Our inclusive recruitment commitment:
We prioritise your skills and potential. As a Disability Confident Leader, a top Great British Employer of Veterans, and a Gold Inclusive Employer Standard holder, we champion equal opportunities for all. We offer flexible and hybrid working where possible and make reasonable adjustments throughout recruitment and employment.

Guaranteed Interview Scheme: Applicants with disabilities, veterans and people with convictions, who meet the minimum job criteria, are guaranteed an interview. Simply opt into the relevant scheme on the
Ban The Box: We also support fair access for those with unspent criminal convictions through our ‘Ban the Box’ pledge (some roles may have security exemptions).

For support with your application, please contact j&[email protected].

aascjobs aasccorejobs

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Refine Your Search

service cost officer – policy jobs in ilkeston, dby

Housing Officer - Nottinghamshire

Housing Officer - Nottingham East

Senior Student Engagement Adviser

IT Project and Technical Support Officer

Chief Operating Officer

Procurement Officer

DANCOP Outreach Facilitator

Senior Probation Officer - OMIC/Head of Offender Management Delivery

Primary Care Trainer, Application & Change Support Officer

Strategic Procurement Manager

Sites Manager - Midlands

Web Application Developer - (Microsoft Power Platform)

Project General Manager

Estates Officer Fire

Area Retail Manager Leicester

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