Customer care Work, Jobs in Irchester, Nth (with Salaries)

Customer Contact Administrator
Amplius —Rushden
- £29,318.80 a year
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
9d
HR & Administration Support Officer
The Heavenly Bake Company Ltd —Wellingborough
- £32,000 - £35,000 a year
- Full-time
- Management
- Customer service
- Microsoft Office
- Employee assistance programme
Quick apply
2d
Tesco Travel Money Advisor
Travelex —Wellingborough
- £13.50 an hour
- Overtime
- Customer service
- Employee discount
Customer Service Specialist
James and James Fulfilment Ltd. —Northampton
- £27,675 a year
- Full-time
- Customer service
- Free parking
- Sick pay
Quick apply
Lloyds Banking Group Customer Support - Northampton
Lloyds Banking Group —Northampton
- £20,960 - £26,200 a year
- Part-time
- Customer service
- Financial services
- Banking
Customer Team Member
Co-op —Harrold
- £13.04 an hour
- Overtime
- Bakery
- Paid training
- Employee discount
6d
Customer Helpline Advisor
National Accident Law - Advert Layout —Kettering
- £26,130 a year
- Full-time
- Customer service
- Communication skills
- Annual leave
- Employee discount
Quick apply
In Store Team Member
Rushden —Rushden
- £10.85 - £12.71 an hour
- Weekend availability
- Customer service
- No experience needed
- Communication skills
- Paid training
- Annual leave
Receptionist and Administrative Assistant
Bishopsgate Law —Northampton
- £26,000 a year
- Full-time
- Customer service
- Accounting
- Front desk
Quick apply
6d
Customer Services Advisor
A Farley Country Attire —Kibworth Harcourt
- From £25,785 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Sales
- Free parking
- Annual leave
Quick apply
7d
Customer Complaints Advisor
Return on Investment Ltd —Milton Keynes
- £24,850 - £26,000 a year
- Monday to Friday
- Hybrid work
- Organisational skills
- Communication skills
- Negotiation
- Free parking
- Annual leave
Quick apply
13d
Sales Administrator
Nicab Ltd —Silverstone
- £26,000 - £28,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
13d
Sales Executive
WeBuyAnyCar —Wellingborough
- £28,200 - £35,220 a year
- Rotating shift
- Driving
- IT
- Communication skills
Quick apply
Trainee Account Manager
Moorgate Finance Ltd —Towcester
- £27,500 - £35,000 a year
- Full-time
- Microsoft Powerpoint
- Sales
- Salesforce
- Free parking
- Gym membership
Quick apply
8d
Customer Service Advisor
Vizion Network Limited —Wellingborough
- £26,234 a year
- Full-time
- Microsoft Office
- Organisational skills
- Communication skills
- Free parking
- Annual leave
Customer Service Advisor - Bedford
Beijer Ref UK Limited —Bedford
- £29,035 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Free parking
- Health & wellbeing programme
Quick apply
14d
Sales Support Administrator
Misco Technologies Limited —Rushden
- £26,000 - £27,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Sales
- Free parking
- Health & wellbeing programme
Quick apply
6d
Office Administrator
Construction And Plant Training Services Ltd —Wellingborough
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
13h
Furniture Sales & Social Media Executive
Elphicks —Huntingdon
- £30,000 - £34,000 a year
- Full-time
- Microsoft Excel
- Sales
- Social media management
- Free parking
- Employee discount
Quick apply
10d
Helpdesk Agent (Full Time Office Working inc weekends)
Ostara Systems —Milton Keynes
- £26,000 a year
- Weekend availability
- Microsoft Excel
- Customer service
- IT

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Customer Contact Administrator

Amplius -
Rushden

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Job details

Full-time
£29,318.80 a year
9 days ago

Qualifications

Customer service
Microsoft Office
Administrative experience
Organisational skills
Front desk
IT
NVQ
Communication skills
A Level

Full job description

Are you a great communicator with a passion for customer service?

Join Amplius as a Customer Contact Administrator and be part of a supportive team that delivers positive customer experiences through responsive support, accurate administration, and effective problem-solving.

Salary: £29,318.80 per year

Contract: Permanent, full time

Your week: 36.25 hours - Monday to Friday 9am - 5pm

Location: Office based - Rushden

You can read about our fantastic colleague benefits here - Amplius colleague benefits

Snapshot of your role

Respond to customer enquiries by phone, email, social media, online channels and in person, meeting agreed service standards.
Take ownership of customer enquiries and complaints, working to resolve them quickly and fairly.
Manage repair enquiries, including reporting repairs and booking appointments for work in customers’ homes and communal areas.
Monitor customer contact and repairs work queues, allocating tasks and highlighting any risks to service delivery.
Keep customer records up to date by accurately recording information and case notes on internal systems.
Provide administrative support across the business, including document management, data entry, mail handling and purchase order processing.
Carry out customer satisfaction follow-up calls, support reception services and help improve the customer experience.

What you’ll need to thrive in this role

A Level 3 qualification (such as A-Levels or an NVQ) or equivalent experience.
Experience in a customer service or administrative role within a busy environment.
Experience handling customer enquiries through different channels, including phone, email and online platforms.
Good organisational skills and the ability to manage competing priorities and meet deadlines.
Experience maintaining accurate records and updating customer or case management systems.
Strong communication skills, with the ability to build positive relationships with customers and colleagues.
An understanding of good customer service, data protection and confidentiality requirements.
Good IT skills, including Microsoft Office, and the ability to learn new systems quickly while remaining calm under pressure.

Important - Right to work in the UK is an essential requirement for this role. We do not provide sponsorship.

Please read the attached Job Description before applying so you get the full scope of the role.

Closing: 28 July

Interviews in Rushden: Week commencing 3 August

We reserve the right to close the vacancy early in response to an overwhelming number of applications or a change in business priorities.

If you have any questions, please contact the Amplius Talent Team and we’ll be happy to assist you.

Amplius is one of the largest housing providers across the Midlands, East and Southeast of England. We own and manage more than 37,000 homes and deliver a range of quality services, including care and support, specialist housing and home ownership options. We’re a team of over 1,300 colleagues driven to have a positive impact on people’s lives and provide affordable homes that make a difference.

Apply Now

Refine Your Search

customer care jobs in irchester, nth

Customer Contact Administrator

HR & Administration Support Officer

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Lloyds Banking Group Customer Support - Northampton

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Helpdesk Agent (Full Time Office Working inc weekends)

I want to receive the latest job alerts for customer care in irchester, nth

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