It support team Work, Jobs in Jarrow, Twr (with Salaries)

Alarm Call Handler
Verisure Services (UK) Limited —Newcastle upon Tyne
- £25,500 - £26,500 a year
- Full-time
- Data entry
- Communication skills
- Annual leave
- Employee discount
Quick apply
Alarm Call Handler (Part-Time PM)
Verisure Services (UK) Limited —Newcastle upon Tyne
- £25,500 - £26,500 a year
- Part-time
- Data entry
- Communication skills
- Annual leave
- Employee discount
Quick apply
Customer Service Advisor
Verisure Services (UK) Limited —Newcastle upon Tyne
- £27,200 - £29,325 a year
- Full-time
- Computer literacy
- Communication skills
Quick apply
Admin Assistant
J Barbour and Sons —South Shields
- Full-time
- Communication skills
- Time management
- Free parking
- Store discount
Quick apply
Customer Assistant - Online
Morrisons —North Shields
- Annual leave
- Employee discount
Quick apply
7d
Customer Hub Advisor
Ocado Retail —Sunderland
- £27,275 a year
- Full-time
- Hybrid work
- Organisational skills
- Annual leave
Call Centre Representative
Neon Design Consultancy —Newcastle upon Tyne
- From £26,000 a year
- Full-time
- Customer service
- Recruiting
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
9d
Store Team Member
Home Bargains —North Shields
- £12.71 - £13.00 an hour
- Weekend availability
- Bakery
- Café
- Store discount
- Annual leave
Quick apply
4d
Systems Support Analyst
J Barbour and Sons —South Shields
- Full-time
- Windows
- POS
- Free parking
- Store discount
Quick apply
13d
IT Apprentice
Primary Goal —Sunderland
- £7.55 an hour
- Full-time
- School
Quick apply
Customer Service Advisor (Inbound)
PDSA —Sunderland
- £24,528 - £25,264 a year
- Full-time
- Data entry
- Communication skills
- Employee assistance programme
- Employee discount
Customer Service Front Office
Northumbria Police —South Tyneside
- £28,689 - £29,859 a year
- Weekend availability
- Hybrid work
- Front desk
- Leadership
- Communication skills
- Employee discount
- Sick pay
6d
Customer Advisor - Night Stock flow
B&Q —North Shields
- £13.10 an hour
- Weekend availability
- Annual leave
- Employee assistance programme
6d
Customer Service Assistant - Whitley Bay
Leeds Building Society —Whitley Bay
- Full-time
- Front desk
- In-person
- Cash handling
11d
Barista - Store# 78917, SOUTH SHIELDS - CROSSGATE DT
Starbucks —South Shields
- Weekend availability
- Customer service
- Cleaning
- Store discount
- Employee assistance programme
Receptionist
PDSA —Sunderland
- £13.47 - £13.87 an hour
- Part-time
- Word processing
- Front desk
- Communication skills
- Employee assistance programme
- Employee discount
2d
1st Line Desktop Support Technician
Vertu Motors —Newcastle upon Tyne
- £24,784.50 a year
- Full-time
- Remote
- Microsoft Outlook
- Customer service
- Organisational skills
- Employee discount
Quick apply
6d
Help Desk Technical Support
Trimble —Newcastle upon Tyne
- Full-time
- Google Suite
- English
- Communication skills
13d
Technical Support Manager
Midea UK —North Shields
- £45,000 a year
- Full-time
- In-person
- Communication skills
- Life insurance
Quick apply
Depot Support Operative
Northern Trains —Newcastle upon Tyne
- £38,120 a year
- Full-time
- Employee assistance programme
- Employee discount
4d

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it support team jobs near jarrow, twr

Alarm Call Handler

Verisure Services (UK) Limited -
Newcastle upon Tyne

Quick apply

Job details

Full-time
£25,500 - £26,500 a year

Benefits

Cycle to work scheme
On-site gym
Annual leave
Canteen
Discounted gym membership
Private medical insurance
Employee discount
Referral programme

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Incident identification
Data entry
SIA
Outbound calling
Communication skills

Full job description

Alarm Call Handler (Permanent, Full-Time)

Location: Quorum Business Park, Newcastle (NE12 8BU)
Hours: 37.5 hours per week | Rota based day shifts (5 days out of 7)
Salary: £25,500 starting salary, rising to £26,500 with progression
Bonus: Up to £1,200 performance & attendance bonus

Shifts: Choice of AM shift or PM shift

Start Date: 26th May (please note, training will be full time, Monday to Friday for 4 weeks to start)

Be the first response when it matters most.

At Verisure, our Alarm Call Handlers are at the heart of our 24/7 monitoring operation. When a customer’s alarm is triggered, you are the calm, decisive voice that takes control, assessing the situation, protecting people and property, and coordinating the right response.

Based at our Newcastle Centre of Excellence, you’ll work as part of a highly trained Alarm Receiving Centre team, supporting customers across the UK every day of the year.

This is a permanent, full time.

What you’ll be doing

Responding quickly and accurately to alarm activations
Monitoring alarm signals, reviewing images and assessing incidents
Contacting emergency services (police, ambulance, fire brigade) when required
Making fast, confident decisions while following strict security protocols
Handling inbound customer calls and providing reassurance during incidents
Making outbound calls to keep customers informed
Preventing false alarms by advising customers on system use
Identifying potential technical issues and escalating where needed

What we’re looking for

You don’t need security experience as we provide full training. What matters most is how you handle people and pressure.

Experience delivering excellent customer service
Clear, confident communication skills
Calm and patient approach, even in high-pressure situations
Strong problem-solving and decision-making ability
Ability to multitask while maintaining accuracy and quality
Comfortable following processes and protocols precisely
Good IT skills and accurate data entry
A team-focused attitude and willingness to support others

We welcome applicants from backgrounds such as retail, hospitality, call centres, emergency services, NHS 111, or control room environments.

What you’ll get in return

29 days’ annual leave including bank holidays (rising to 31 days with service)
Your birthday off
Performance & attendance bonus
Private healthcare options (BUPA & MediCash)
PerkBox rewards, discounts and freebies
Discounted gym and health club memberships
Onsite coffee shop and canteen
Employee referral bonuses
Discounted Verisure alarm systems
Cycle to Work Scheme
Ongoing training, development and internal career opportunities

About Verisure

Verisure is the leading European provider of professionally monitored security systems, protecting over 5.1 million families and businesses across 17 countries. With over 35 years of experience, we’re known for innovation, customer focus, and industry-leading response services.

Diversity & Inclusion

Verisure is an equal opportunities employer. We value diversity and are committed to creating an inclusive environment where everyone can succeed. If you need any adjustments during the recruitment process, please let us know.

Important information

All successful candidates will be required to:

Complete a DBS check (provided by Verisure)
Obtain an SIA Licence (UK) and Private Security Authority Licence (IE) - fully supported and funded by Verisure

Ready to start a career where every shift makes a difference?
Apply today and we’ll be in touch.

Be you. Be more. Be Verisure.

Quick apply

Refine Your Search

it support team jobs in jarrow, twr

Alarm Call Handler

Alarm Call Handler (Part-Time PM)

Customer Service Advisor

Admin Assistant

Customer Assistant - Online

Customer Hub Advisor

Call Centre Representative

Store Team Member

Systems Support Analyst

IT Apprentice

Customer Service Advisor (Inbound)

Customer Service Front Office

Customer Advisor - Night Stock flow

Customer Service Assistant - Whitley Bay

Barista - Store# 78917, SOUTH SHIELDS - CROSSGATE DT

Receptionist

1st Line Desktop Support Technician

Help Desk Technical Support

Technical Support Manager

Depot Support Operative

I want to receive the latest job alerts for it support team in jarrow, twr

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