Health and Work, Jobs in Kendal (with Salaries)

Helpline Officer - Kendal
Age UK South Cumbria —Kendal
- £23,441 - £25,443 a year
- Full-time
- Mentoring
- Front desk
- In-person
- Store discount
- Health & wellbeing programme
Quick apply
Receptionist/General Assistant
Stonecross Manor Hotel (Everbright Hotels) —Kendal
- £12.80 - £12.90 an hour
- Full-time
- Bar
- Hotel
- Organisational skills
- Free parking
- Employee discount
Quick apply
8d
Rural Outreach Practitioner (Young Carers)
Carer Support South Lakes —Kendal
- £19,700 a year
- Part-time
- In-person
Quick apply
13d
Short-term Temporary Team Member
NEXT —Kendal
- £8.28 - £12.71 an hour
- Part-time
- Customer service
- Employee discount
8d
Property Maintenance Coordinator
Lake District Estates —Kendal
- £30,000 a year
- Full-time
- Supervising experience
- Organisational skills
- In-person
- Free parking
- Annual leave
Quick apply
11d
Customer Advisor
Boots —Kendal
- £16 an hour
- Part-time
- In-person
- Employee assistance programme
- Employee discount
Customer Assistant - Scanning
Morrisons —Kendal
- Annual leave
- Employee discount
Quick apply
Barista/All Rounder
Baba Ganoush —Kendal
- £12.71 - £13.00 an hour
- Full-time
- Serving
- Customer service
- Basic maths
Quick apply
Social Media & Marketing Apprentice
The Marketing Trainer —Kendal
- £16,640 - £22,000 a year
- Full-time
- Social media management
- Organisational skills
- In-person
- Free parking
- Employee discount
Quick apply
9d
Customer Experience Advisor | S1 | Retail Banking | Kendal SG & Penrith Branches Branch
A01 Santander UK plc —Kendal
- From £25,000 a year
- Part-time
- Travel
- Cash handling
- Banking
6d
SPAR Milnthorpe - Retail Assistant
James Hall & Co Ltd —Milnthorpe
- Part-time
- Customer service
- Cash handling
- Employee discount
- Life insurance
Quick apply
Retail Store Manager
The Works —Kendal
- Customer service
- Training & development
- Retail management
- Employee assistance programme
- Employee discount
13d
FULL TIME WAITING ON STAFF
FARMHOUSE KITCHEN —Kendal
- £12.71 an hour
- Full-time
- Basic maths
- Maths
- In-person
- Employee discount
Quick apply
9d
Patient Flow Co Ordinator
Saint Mary's Hospice —Ulverston
- £29,660 a year
- Organisational skills
- Hospice
- Communication skills
6d
Retail Assistant (Opticians)
Boots —Kendal
- £16 an hour
- Weekend availability
- Employee assistance programme
- Employee discount
Mental Health Practitioner (23506)
Barnardo's —Kendal
- £28,687 - £37,860 a year
- Monday to Friday
- Hybrid work
- Experience working with children
- Case management
- Travel
- Annual leave
- Employee assistance programme
Team Leader
Mountain Warehouse —Kendal
- £13.32 an hour
- Part-time
- Customer service
- Training & development
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
2d
People's Advocate (Full Training & Professional Qualification Provided)
N-compass Towards a Brighter Future Ltd —Kendal
- £26,069 - £26,696 a year
- Full-time
- Hybrid work
Quick apply
10d
Customer Sales Advisor
Halfords —Kendal
- £10.85 - £12.71 an hour
- Part-time
- Customer service
- Retail sales
- Store discount
- Health & wellbeing programme
11d
Customer Service - Personal Banker - Mobile Bank
National Westminster Bank PLC —Kendal
- From £27,090 a year
- Full-time
- In-person
- Banking
- Annual leave

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health and jobs near kendal

Helpline Officer - Kendal

Age UK South Cumbria
Kendal

Quick apply

Job details

Full-time
£23,441 - £25,443 a year

Benefits

Store discount
Health & wellbeing programme
Annual leave
Company pension
Employee discount

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Client engagement
GCSE
Mentoring
Front desk
Customer interaction
Signposting to community resources
Communication skills

Full job description

Overview

We are seeking a dedicated Helpline Officer to work as a member of the Client Services team to provide vital first point of contact support for our client group, usually by the telephone but also for face-to-face drop-in clients. Provide a general assessment and effective triaging to ascertain if the client’s needs can be met by the provision of information and advice or the support to access it. Where appropriate provide the correct information or escalate to the Case Officer Team.

Responsibilities

Main Duties:

· To support the day-to-day running of the Helpline facility at Age UK South Cumbria
· To act as a first point of contact for older people in South Cumbria who call the Age UK South Cumbria Helpline for signposting/advice or any kind of support
· To receive referrals from Reception, and to cover Reception on occasion in order to act as a first point of contact for older people in South Cumbria who drop into our Resource Centre at 17 Finkle Street in Kendal
· Respond holistically and appropriately to the issues and needs identified and provide accurate, high-quality information and advice
· Liaise with the Duty Officer to ensure accuracy of advice given and for guidance as required
· Create referrals of appropriate urgency to Age UK Case Officers/Specialist teams or other relevant agencies/service providers
· Engage with clients in a friendly, courteous, prompt and appropriate manner, using excellent communication skills to always deliver high quality service
· To be aware of the particular needs of the whole range of client groups including those unable to access services directly and to refer these clients onto other services effectively
· Work as part of a team, contributing to meetings and attending relevant training
· To engage in a significant programme of training, including welfare benefit training, to equip you with the skills and knowledge required to provide a holistic response to client enquiries
· To work methodically and calmly under pressure, whilst effectively managing the demand of the service
· To access and accurately maintain electronic client records, calls and referrals ensuring compliance with the Data Protection Act, maintaining management information to assist in workload/demand profiling and to inform continuous improvements to the services provided
· Adhere to all Age UK South Cumbria Policies as indicated in the Employee Handbook
· Other such duties as may be required that are consistent with the duties and responsibilities of the post.
Part-time hours will be considered for the right applicant.

Previous applicants need not apply

There are five weeks paid holiday per year, increasing to six weeks after 5 years’ service, plus public holidays and an additional birthday day off. A health benefit scheme is available for staff after completing a probationary period of six months, and a pension scheme is available after three months’ service.

Please contact us on 01539 728118 or via email at [email protected] for an application pack. An application form must be submitted for your application to be considered.

PLEASE NOTE - We do not sponsor Visa's & this is an in person position based in our Kendal office.

Pay: £23,441.00-£25,443.00 per year

Benefits:

Company pension
Health & wellbeing programme
Store discount

Work Location: In person

Quick apply

Refine Your Search

health and jobs in kendal

Helpline Officer - Kendal

Receptionist/General Assistant

Rural Outreach Practitioner (Young Carers)

Short-term Temporary Team Member

Property Maintenance Coordinator

Customer Advisor

Customer Assistant - Scanning

Barista/All Rounder

Social Media & Marketing Apprentice

Customer Experience Advisor | S1 | Retail Banking | Kendal SG & Penrith Branches Branch

SPAR Milnthorpe - Retail Assistant

Retail Store Manager

FULL TIME WAITING ON STAFF

Patient Flow Co Ordinator

Retail Assistant (Opticians)

Mental Health Practitioner (23506)

Team Leader

People's Advocate (Full Training & Professional Qualification Provided)

Customer Sales Advisor

Customer Service - Personal Banker - Mobile Bank

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