Engineer Work, Jobs in Kidderminster (with Salaries)

2nd Line Support Engineer- Permanent
Focus Group —Birmingham
- £28,000 - £31,000 a year
- Hybrid work
- Continuous improvement
- Communication skills
Quick apply
(Trainee) Calibration & Technical Engineer
Positive Weighing Solutions Ltd —Malvern
- £25,500 - £28,000 a year
- Full-time
- Microsoft Word
- Schematics
- Customer service
Quick apply
6d
2nd Line Support Engineer
Surftech IT —Stourport-on-Severn
- £28,000 - £32,000 a year
- Full-time
- Azure
- Continuous improvement
- SharePoint
Quick apply
Trainee Fire Sprinkler Design Engineer
Mitie —Stourbridge
- Monday to Friday
- Mentoring
- Life insurance
Project Manager
Quanex —Wolverhampton
- Full-time
- PMP
- Engineering
- Master's degree
- Employee assistance programme
Quick apply
Multi Skilled Maintenance Engineer - full time
Swancote Energy Ltd —Bridgnorth
- £46,500 - £55,000 a year
- Overtime
- Welding
- In-person
- Free parking
Quick apply
Maintenance Engineer
Morgan Advanced Materials —Stourport-on-Severn
- Full-time
- Programmable logic controllers
Baggage Maintenance Engineer
Birmingham Airport —Birmingham
- £57,673 a year
- Schematics
- Maintenance
- Continuous improvement
10d
Maintenance Engineer
SYSPAL —Broseley
- Full-time
- Customer service
- Programmable logic controllers
- Plumbing
- Free parking
- Annual leave
Quick apply
Cell Engineer
Morgan Advanced Materials —Stourport-on-Severn
- Full-time
- Continuous improvement
- Quality control
- Communication skills
Account Manager (Major Projects)
HSS ProService —Birmingham
- Hybrid work
- Organisational skills
- Communication skills
- Employee discount
Quick apply
Technical Support & Installation Engineer
Labfax Ltd —Telford
- £30,000 a year
- Full-time
- Maintenance
- Travel
- Organisational skills
- Free parking
Quick apply
6d
Design Authority
Expleo —Kidderminster
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Computer literacy
2nd Line Engineer - Support
KERRIDGE COMMERCIAL SYSTEMS CORP —Bromsgrove
- Overtime
- Hybrid work
- Azure
- SharePoint
- In-person
Quick apply
Multi Skilled Maintenance Engineer
The Maintenance Team —Birmingham
- £33,000 - £48,000 a year
- Full-time
- Carpentry
- Plumbing
- Free parking
- Annual leave
Quick apply
4d
Associate Project Manager
Turner & Townsend —Birmingham
- Full-time
- Engineering
- Business development
- Team management
Quick apply
Maintenance Engineer
Midland Paper Products Limited —Bromsgrove
- £36,000 - £40,000 a year
- Full-time
- Schematics
- Customer service
- Maintenance
- Free parking
- Life insurance
Quick apply
Service & Technical Support Engineer
Pulsar Measurement —Malvern
- £40,000 a year
- CRM software
- Travel
- In-person
- Employee discount
- Sick pay
Quick apply
Automation Engineer
Southco —Worcester
- From £50,000 a year
- Full-time
- Microsoft Powerpoint
- AutoCAD
- Schematics
- Life insurance
- Sick pay
Quick apply
Engineering Manager – Night Shift Permanent £64,014
Kanes Foods —Evesham
- £64,014 a year
- Night shift
- Continuous improvement
- Conflict management
- Budgeting
11d

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engineer jobs near kidderminster

2nd Line Support Engineer- Permanent

Focus Group -
Birmingham

Quick apply

Job details

£28,000 - £31,000 a year

Qualifications

Microsoft Windows Server
Technical troubleshooting
Desktop support
Incident management
Stakeholder collaboration
Case record updates
Microsoft Exchange
Network infrastructure
Firewall
Service restoration
Continuous improvement
Network support
Customer support
Root cause analysis
Fault diagnosis and repair
Communication skills
Remote diagnostics

Full job description

2nd Line IT Support Engineer

Location: Birmingham Hybrid

Salary: £28k - £31k

Shift pattern: between the hours of 7am-7pm

(Job Level internal reference: Associate)

At Focus Group, we're proud to be one of the UK's leading providers of IT, telecoms, connectivity and cybersecurity solutions. We support thousands of businesses across the country, combining technical expertise with a customer-first approach to deliver outstanding service and innovative technology solutions.

We're looking for an experienced 2nd Line Support Engineer to join a dedicated customer support team, providing technical expertise on escalated incidents and service requests across Microsoft 365, Windows Server, desktop, networking and wireless technologies.

This is not a traditional service desk role. You'll work alongside customer IT teams, Focus Group engineers and third-party suppliers to investigate and resolve complex technical issues, taking ownership from initial diagnosis through to resolution.

Key Responsibilities

Own and manage escalated support cases through to resolution.
Troubleshoot issues across Microsoft 365, Windows, Active Directory, networking and infrastructure environments.
Work closely with customer IT teams, Field Engineers, 3rd Line Support and external suppliers.
Escalate cases appropriately, providing clear technical handovers and documentation.
Contribute to root cause analysis, problem management and continuous service improvement.
Maintain accurate case records and ensure service levels are met.

Requirements

Strong experience supporting Windows Desktop operating systems.
Experience troubleshooting Outlook, Exchange and Microsoft 365.
Working knowledge of Active Directory, Group Policy, DNS, networking, backup solutions, virtualisation, firewalls and routers.
Strong troubleshooting and remote diagnostic skills.
Ability to manage multiple priorities and work effectively in a fast-paced environment.
Excellent communication skills and a collaborative approach to problem solving.
Experience with Cisco or Fortinet technologies, Mac OS, Linux, Veeam, VoIP, SQL or wider networking technologies would be advantageous.

Benefits

This is an excellent opportunity for a technically capable engineer who enjoys solving complex problems, working with other IT professionals and taking ownership of challenging escalations within a supportive and growing technology business.

Apply today to join Focus Group and help deliver exceptional IT services to our customers.

Quick apply

Refine Your Search

engineer jobs in kidderminster

2nd Line Support Engineer- Permanent

(Trainee) Calibration & Technical Engineer

2nd Line Support Engineer

Trainee Fire Sprinkler Design Engineer

Project Manager

Multi Skilled Maintenance Engineer - full time

Maintenance Engineer

Baggage Maintenance Engineer

Maintenance Engineer

Cell Engineer

Account Manager (Major Projects)

Technical Support & Installation Engineer

Design Authority

2nd Line Engineer - Support

Multi Skilled Maintenance Engineer

Associate Project Manager

Maintenance Engineer

Service & Technical Support Engineer

Automation Engineer

Engineering Manager – Night Shift Permanent £64,014

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