Software development operations Work, Jobs in Landbeach, Cam (with Salaries)

Head of Customer Success
Cambrionix —Cambridge
- £85,000 - £90,000 a year
- Full-time
- Hybrid work
- Team management
- Free parking
- Life insurance
Quick apply
10d
Junior Product Manager
neurobox —Cambridge
- £32,000 - £40,000 a year
- Full-time
- Hybrid work
- Agile
- AI
- Communication skills
Quick apply
9d
IT Operations Manager
SPT Labtech —Cambridge
- Full-time
- Hybrid work
- Team management
- Leadership
Quick apply
IT & Information Security Management System Coordinator
Cambridge Intelligence —Cambridge
- Hybrid work
- Google Suite
- Organisational skills
- Leadership
- Annual leave
Finance and Business Support Coordinator
eLife Sciences Publications, Ltd —Cambridge
- £32,000 - £35,000 a year
- Full-time
- CRM software
- Travel
- Organisational skills
- Health & wellbeing programme
- Annual leave
Quick apply
10d
Project Manager - TI Operations
Cancer Research UK —Babraham
- £42,500 - £49,500 a year
- Full-time
- Travel
- Communication skills
8d
Security Operations Analyst
Softwerx —Cambridge
- £30,000 - £40,000 a year
- 8 hour shift
- Remote
- Azure
- Communication skills
- Employee discount
- Gym membership
Junior Electronics Engineer
Thermoteknix Systems Limited —Waterbeach
- Full-time
- Schematics
- Engineering
- No degree
Trainee Field Engineer
Weltech International Limited —Saint Ives
- £26,000 - £28,000 a year
- Overtime
- Travel
- Computer networking
- In-person
Quick apply
Website Operations Manager
Sanders + Jay Ltd —Royston
- £26,000 - £40,000 a year
- Full-time
- Hybrid work
- In-person
- Communication skills
- Annual leave
Quick apply
Technical Program Manager
Arm —Cambridge
- £88,100 - £119,300 a year
- Hybrid work
- Computer Science
- Engineering
- Communication skills
Information Technology/Assurance (IT/IA) Specialist Ill - Lakenheath, UK
General Dynamics Information Technology —Lakenheath
- £107,744 - £110,400 a year
- Bachelor's degree
- Travel
- No travel
Staff AI Engineer | AI Platform, LLM Applications, RAG, Evaluation & Backend Systems
Nexans —Cambridge
- From £58,068.23 a year
- Part-time
- Master's degree
- AWS
- In-person
- Free parking
Quick apply
7d
Technical Specialist
University of Cambridge —Cambridge
- £35,608 - £46,049 a year
- Call to connect
- Laboratory experience
- Research
- Communication skills
Solution Architect
Leidos —Huntingdon
- £61,500 - £78,800 a year
- Full-time
- Agile
- In-person
- Communication skills
- Annual leave
- Work from home
Scientific Computing Officer | Structural Studies | Scientific Computing | LMB 2765
UK Research and Innovation (UKRI) —Cambridge
- £45,869 - £51,547 a year
- Full-time
- Doctoral degree
- Master's degree
- Organisational skills
10d
Senior AI Engineer (Full Stack)
Abcam —Cambridge
- Full-time
- Master's degree
- Machine learning
- In-person
- Annual leave
Production Technician
Envea —Swavesey
- Full-time
- Schematics
- Continuous improvement
- Computer skills
Technical Support Engineer
SPT Labtech —Cambridge
- CRM software
- Engineering
- Analysis skills
Quick apply
1d
Tech Lead and Engineer Manager
University of Cambridge —Cambridge
- Up to £86,500 a year
- DevOps
- Team management
- Agile
- Annual leave

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software development operations jobs near landbeach, cam

Head of Customer Success

Cambrionix
Cambridge

Quick apply

Job details

Permanent | Full-time
£85,000 - £90,000 a year
10 days ago

Benefits

Free parking
Cycle to work scheme
Company pension
Private medical insurance
Life insurance
Sick pay
On-site parking

Qualifications

Dashboard visualisation
Process improvement
Team management
Churn prevention
B2B
Operational strategy development
HubSpot
SaaS

Full job description

We're looking for someone exceptional to build and lead our entire Customer Success function from the ground up. An opportunity to build something that doesn’t exist yet.

At Cambrionix, we've spent more than 15 years building world-class hardware trusted by some of the biggest technology brands in the world. We have more than 1.8 million ports in operation globally, and our technology powers mission-critical environments across multiple industries. We're internationally recognised for delivering the fastest, most reliable and most intelligent USB solutions on the planet.

Now we're entering our next chapter.

We're evolving from a traditional manufacturing business into a software and SaaS-led organisation, with Cambrionix Connect at the centre of that transformation. Our cloud platform enables customers to remotely manage, monitor and control devices across entire global fleets from a single interface.

And that's where you come in.

Your mission

Working for the Chief Revenue Officer and working closely with Rev Ops, Tech Engineering and Business development, you will build a function that customers genuinely love.

You'll define the strategy, create the playbooks, design the customer journey, identify the key signals that require actioning implement the processes, establish the metrics, and help build a scalable function that supports our transition to a recurring SaaS business.

What you'll be doing

Designing and launching the entire Customer Success function within HubSpot CRM
Creating customer onboarding programmes that drive adoption from day one
Developing customer journey maps across the entire lifecycle
Building scalable processes, playbooks and customer success frameworks
Reducing churn and increasing customer retention
Identifying opportunities for customer growth and expansion through both upsell and cross sell
Building dashboards that provide meaningful insights into customer behaviour
Recruiting, developing and leading a Customer Success team as the function grows
Becoming the voice of the customer across the business

You will have experience building a Customer Success function rather than simply managing an established one. You'll understand that customer success is far more than customer support and will have a genuine passion for creating processes, systems and strategies from the ground up. You'll thrive in an environment where there's a blank sheet of paper rather than an existing playbook and will be equally comfortable developing strategy and delivering operational excellence. You'll be able to move effortlessly between conversations with customers, engineers and senior leaders, translating customer needs into meaningful business and product decisions. You'll also have a strong understanding of key SaaS metrics, including customer adoption, retention, churn, expansion and lifetime value, together with experience working in a B2B SaaS, technology, software or platform-based business. Most importantly, you'll enjoy building scalable solutions and helping organisations navigate periods of growth and transformation.

We'd be especially excited if you have experience with:

Scaling a customer success function during a business transformation
SaaS implementation and onboarding
Subscription and recurring revenue models
Technical products
Enterprise customers
Customer success platforms and automation tools
Building and leading high-performing teams

Why Cambrionix?

Because we're not standing still. We have ambitious plans, significant investment and a product roadmap that's reshaping our future. Please don't apply because you're looking for a comfortable, steady-state management role. Apply if you want to build something remarkable.

If those words resonate with you, we'd love to talk.

Pay: £85,000.00-£90,000.00 per year

Benefits:

Company pension
Cycle to work scheme
Free parking
Life insurance
On-site parking
Private medical insurance
Sick pay

Ability to commute/relocate:

Cambridge CB4 0DS: reliably commute or plan to relocate before starting work (required)

Experience:

Customer Success: 5 years (required)

Work authorisation:

United Kingdom (required)

Work Location: Hybrid remote in Cambridge CB4 0DS

Quick apply

Refine Your Search

software development operations jobs in landbeach, cam

Head of Customer Success

Junior Product Manager

IT Operations Manager

IT & Information Security Management System Coordinator

Finance and Business Support Coordinator

Project Manager - TI Operations

Security Operations Analyst

Junior Electronics Engineer

Trainee Field Engineer

Website Operations Manager

Technical Program Manager

Information Technology/Assurance (IT/IA) Specialist Ill - Lakenheath, UK

Staff AI Engineer | AI Platform, LLM Applications, RAG, Evaluation & Backend Systems

Technical Specialist

Solution Architect

Scientific Computing Officer | Structural Studies | Scientific Computing | LMB 2765

Senior AI Engineer (Full Stack)

Production Technician

Technical Support Engineer

Tech Lead and Engineer Manager

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