Operations Work, Jobs in Leicester, Lec (with Salaries)

Operations Administrator
Zen Legal Limited —Leicester
- £25,000 - £28,000 a year
- Full-time
- Microsoft Word
- CRM software
- Organisational skills
Quick apply
10d
Strategy and Project Officer
CIMSPA —Loughborough
- £31,000 - £35,000 a year
- Continuous improvement
Quick apply
Production Administrator
Michael Smith Switchgear Limited —Leicester
- £28,000 - £34,000 a year
- Full-time
- Microsoft Word
- Computer literacy
- ERP systems
Quick apply
14d
Supply Chain Planning Assistant
Aldi —Atherstone
- £37,545 - £43,840 a year
- Monday to Friday
- Hybrid work
- Microsoft Word
- Continuous improvement
- Time management
- Annual leave
- Sick pay
Operations Administrator
Tokio Marine HCC —Leicester
- Full-time
- English
- Data entry
- Organisational skills
Regional Manager
WeBuyAnyCar —Leicester
- Up to £37,500 a year
- Rotating shift
- Recruiting
- Training & development
- Retail management
Quick apply
Warehouse Operations Manager
Poundstretcher —Leicester
- Up to £50,000 a year
- Full-time
- Continuous improvement
- Team management
- Training & development
- Free parking
- Annual leave
14d
Appointment Booker (Operations advisor)
SDL Surveying —Nottingham
- £26,228 a year
- Full-time
- Hybrid work
- Customer service
- English
- Typing
- Free parking
- Annual leave
Quick apply
3d
Nationwide Opportunities - Field Leadership - Area and Regional Operations Manager Opportunities
Well Pharmacy —City of Leicester
- Continuous improvement
- Recruiting
- Budgeting
Operations and Comms Co-ordinator
Dunelm —Leicester
- Microsoft Powerpoint
- Communication skills
Finance Operations Assistant - FTC
Poundstretcher —Leicester
- Full-time
- Organisational skills
- Communication skills
- Free parking
- Employee discount
13d
Operational Compliance Executive
Aspire Pharma Ltd —Leicester
- Monday to Friday
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- English
- Employee assistance programme
Deputy Manager
Cillrua Care Ltd —Enderby
- £16 - £17 an hour
- Full-time
- Supervising experience
- Experience working with children
- Continuous improvement
Quick apply
4d
Information Governance Administrator
Tamworth Borough Council —Tamworth
- £26,403 - £28,598 a year
- Full-time
- Remote
- English
- Administrative experience
- Organisational skills
4d
Operations Crew
Legends Global (Europe) —Derby
- Weekend availability
- Communication skills
Production Controller (Publishing Project Manager)
Troubador Publishing —Market Harborough
- £26,500 a year
- Full-time
- Customer service
- Project management
- Organisational skills
- Free parking
- Health & wellbeing programme
Quick apply
4d
Area Manager (Career Changer)
Aldi —Atherstone
- £63,535 - £98,050 a year
- Sales
- Customer service
- Retail management
Operations Support Advisor
Newmedica —Nottingham
- Up to £28,000 a year
- Weekend availability
- Hybrid work
- Communication skills
- Annual leave
Quick apply
3d
Operations Manager
IPSUM —Enderby
- Full-time
- Analysis skills
- Continuous improvement
- Team management
- Annual leave
Quick apply
Nationwide Mobile Operations Support Manager
First Fence —Swadlincote
- £50,000 a year
- Full-time
- Management
- Continuous improvement
- Training & development
- Annual leave
- Employee discount
Quick apply
7d

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Operations Administrator

Zen Legal Limited
Leicester

Quick apply

Job details

Permanent | Full-time
£25,000 - £28,000 a year
10 days ago

Qualifications

Microsoft Word
CRM software
Document control
Customer service call handling
UK GDPR
Filing
Microsoft Office Suite
General Data Protection Regulation (GDPR)
Quality assurance
Legal drafting
Organisational skills
Customer support
Customer interaction
Document management
Estate planning
Communication skills

Full job description

About Us

We are a growing business dedicated to making legal protection simple, accessible, and affordable for families across the UK. We specialise in services such as Wills, Lasting Powers of Attorney (LPAs), Trusts, and estate planning solutions.

As our business continues to grow, we are looking for a highly organised and customer-focused Operations Administrator to join our team.

This is an excellent opportunity for an experienced administrator looking to develop a career within legal services and work in a supportive, fast-paced environment.

The Role

The Operations Administrator is responsible for providing high-quality administrative and customer support for the preparation, processing, and management of legal documentation.

The role focuses on ensuring documentation is accurate, compliant, and completed within agreed service standards while delivering exceptional customer service and supporting the smooth operation of the wider team.

Working collaboratively with colleagues and stakeholders, you will maintain accurate records, respond to enquiries, and support the efficient delivery of services in line with company standards, policies, and procedures.

Key Responsibilities

Legal Documentation & Administration

Prepare, process, draft, and maintain legal documentation accurately and within agreed service standards.
Ensure all records, files, and documentation are maintained in accordance with company procedures.
Support the preparation and administration of legal services including Wills, Lasting Powers of Attorney (LPAs), Trusts, and related documentation.
Update CRM and case management systems accurately and promptly.
Monitor workflows and manage workloads to ensure deadlines and service levels are achieved.
Maintain accurate filing systems and documentation records.

Customer Service

Handle inbound and outbound customer communications professionally and efficiently.
Provide excellent customer service via telephone, email, and other communication channels.
Respond to customer enquiries and provide updates on the progress of documentation and cases.
Escalate complex queries or issues to the Team Leader where appropriate.

Compliance & Quality

Ensure all documentation complies with company policies, procedures, and regulatory requirements.
Maintain confidentiality when handling sensitive customer and legal information.
Support quality assurance processes and continuous improvement initiatives.
Adhere to GDPR and data protection requirements at all times.

About You

We're looking for someone who is:

Highly organised and detail-oriented.
Professional, approachable, and customer-focused.
Able to manage multiple priorities effectively.
Comfortable working with sensitive and confidential information.
A strong communicator with excellent written and verbal skills.
Proactive and willing to learn new systems and processes.

Essential Knowledge, Skills & Experience

Understanding of general office administration processes and procedures.
Knowledge of customer service principles and best practices.
Understanding of confidentiality and data protection requirements, including GDPR.
Basic understanding of legal documentation and document control processes.
Knowledge of record-keeping and information management practices.
Proficiency in Microsoft Office applications, particularly Word and Excel.
Strong organisational skills and attention to detail.
Understanding of professional communication standards.

Desirable Knowledge, Skills & Experience

Previous experience within a legal, professional services, financial services, or other regulated environment.
Experience supporting legal documentation processes.
Experience using CRM or case management systems.
Knowledge of estate planning, Wills, Lasting Powers of Attorney, or Trusts.

What We Offer

Full training and ongoing development.
Career progression opportunities.
Supportive and collaborative working environment.
Modern Leicester city-centre office location.
The opportunity to build a rewarding career within a growing business.

Equality, Diversity & Inclusion

We are committed to creating an inclusive workplace where everyone feels respected, valued, and able to succeed. We welcome applications from all suitably qualified individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.

Pay: £25,000.00-£28,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

operations jobs in leicester, lec

Operations Administrator

Strategy and Project Officer

Production Administrator

Supply Chain Planning Assistant

Operations Administrator

Regional Manager

Warehouse Operations Manager

Appointment Booker (Operations advisor)

Nationwide Opportunities - Field Leadership - Area and Regional Operations Manager Opportunities

Operations and Comms Co-ordinator

Finance Operations Assistant - FTC

Operational Compliance Executive

Deputy Manager

Information Governance Administrator

Operations Crew

Production Controller (Publishing Project Manager)

Area Manager (Career Changer)

Operations Support Advisor

Operations Manager

Nationwide Mobile Operations Support Manager

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