Senior technical production manager Work, Jobs in Leicester, Lec (with Salaries)

Senior Manager - IT Shared Service (Major Incident)
The Co-operative Bank —Coventry
- £68,000 - £93,500 a year
- Full-time
- DevOps
- Microsoft Office
- Team management
Senior Manager - IT Shared Service (Major Incident)
Coventry Building Society —Coventry
- £68,000 - £93,500 a year
- Full-time
- Hybrid work
- DevOps
- Microsoft Office
- Team management
Major Incident Management Lead
Coventry Building Society —Coventry
- £68,000 - £93,500 a year
- Full-time
- Hybrid work
- DevOps
- Travel
- Mentoring
Production Manager
Supervac Ltd —Rugby
- £54,000 - £57,000 a year
- Full-time
- Management
- Computer literacy
- Continuous improvement
- Annual leave
Quick apply
5d
Senior Technical Production Manager
On Event Production Co —Castle Donington
- Overtime
- Business development
- Communication skills
Major Incident Management Lead
The Co-operative Bank —Coventry
- £68,000 - £93,500 a year
- Full-time
- Hybrid work
- DevOps
- Travel
- Mentoring
Associate Director- Technical Solutions
Almac Group —Loughborough
- Full-time
- Computer Science
- Master's degree
- Bachelor's degree
2d
Senior Technical Production Manager
On Event Production Co. —Castle Donington
- Overtime
- Hybrid work
- Business development
- Budgeting
- Communication skills
Quick apply
Project Manager
Siemens —Derby
- Full-time
- Hybrid work
- Communication skills
- Annual leave
- Employee discount
8d
Web Designer
TESTQ Technologies —Leicester
- £43,800 - £55,000 a year
- Full-time
- Remote
- English
- Bachelor's degree
- SDLC
Quick apply
Senior Systems Engineer
The Manufacturing Technology Centre —Coventry
- Full-time
- Hybrid work
- Team management
- No degree
- Mentoring
Quick apply
Specification Technologist
Handmade Speciality Products Ltd. —Coventry
- Full-time
- CAD
- Bakery
- Quality control
Quick apply
Associate Director of Logistics UK & Ireland
HelloFresh —Derby
- Hybrid work
- Travel
- In-person
- Leadership
- Work from home
- Employee assistance programme
Quick apply
Asphalt Technical Manager
Breedon Group plc —Breedon on the Hill
- Full-time
- Hybrid work
- Engineering
- Continuous improvement
- Quality control
- Free parking
Quick apply
Senior Design Manager
Tilbury Douglas —Coalville
- Full-time
- Management
- Microsoft Office
- Business development
- Annual leave
- Employee assistance programme
Logistics Manager and Support Engineer
Gibson Technology Ltd —Repton
- Full-time
- Travel
- Communication skills
- Mechanical knowledge
Quick apply
6d
Senior Test Technician
Caudwell Marine —Coventry
- Full-time
- Analysis skills
- Continuous improvement
- Quality control
- Free parking
Quick apply
Senior Planning Manager
HelloFresh —Derby
- Hybrid work
- Data analysis skills
- Continuous improvement
- Team management
- Work from home
- Employee assistance programme
Quick apply
Senior Account Director - Auto
Strata —Coventry
- Full-time
- Hybrid work
- Business development
- Travel
- Leadership
- Annual leave
Quick apply
Technical Manager
Hill Group UK —Coventry
- Management
- Business development
- Training & development

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Senior Manager - IT Shared Service (Major Incident)

The Co-operative Bank -
Coventry

Apply Now

Job details

Full-time
£68,000 - £93,500 a year

Qualifications

ITIL Certification
Stakeholder liaison
DevOps
IT service management
Microsoft Office Suite
Microsoft Office
Team management
Agile
Major incident coordination
Leadership
Banking

Full job description

About the role
Reporting into the Head of IT Shared Support Services, the Senior Manager – Major Incident Management is accountable for leading, shaping and continuously improving the Group’s Major Incident Management capability across the Society and the Bank.

The role provides strategic leadership, governance and oversight of the Major Incident Management function, ensuring the effective response, coordination and resolution of high-impact technology incidents.

As the senior authority for Major Incident Management, this role is accountable for embedding best practice, strengthening stakeholder engagement, improving service restoration performance and ensuring lessons learned are translated into measurable improvements that reduce operational risk and enhance customer and colleague experience.

This is a leadership role as defined by the Group’s leadership capability framework. In the teams that you work in and/or manage you will create an inclusive environment where people feel safe to speak up, voice concerns and suggest ideas. You will seek input from others in order to test assumptions, challenge thinking and bring in new perspectives.

We operate on a function led hybrid approach, with two to three days per week on site. Role requires flexibility to travel to other sites for key meetings and collaborative working subject to business demand. Role can be based in Coventry or Manchester.
About you
You will be a credible, calm and authoritative leader, recognised for your ability to operate effectively under pressure providing clarity in complex, high-impact situations.

Possess the ability to communicate complex technical and operational information clearly to senior and executive audiences, both written and verbal and able to structure both technical and business information in a clear and concise manner.

Be an authentic ‘servant-leader’ who takes responsibility for ensuring the team’s success ahead of your own needs. You take a coaching approach and empower others to make decisions that lead to great outcomes. A self-starter who can lead and champion Service Management in an agile environment; must be able to deliver to deadline and self-motivate to succeed in this challenging role.

For this role you’ll need to have:
- Significant experience in Major Incident Management leadership, within financial services and ideally within Banking
- Experience in managing a wide variety of internal and external stakeholders and leading and influencing across multi-supplier and cloud-based environments
- Strong understanding of ITIL practices, particularly Incident, Problem and Service Reporting.
- Experience working with complex, always-on technology estates and third-party service providers.
- Demonstrated experience producing executive-grade operational insight and reporting.
- Ability to engage confidently with Risk, Audit and Regulatory stakeholders.
- ITIL Foundation with further qualification in one or more relevant ITIL process.
- Working understanding of Agile Ceremonies and DevOps Techniques.
- Essential experience of working in a complex, pressurised production environment in the Banking industry
- Use of Microsoft Office Products
Experience in these areas would be helpful:
- Public Cloud, Customer-facing and member-facing systems, Infrastructure experience
Full-time 35 hours
About us
If you are thinking about making an application but want to talk to someone first, you can reach out to [email protected] or the Talent Acquisition inbox [email protected]
This is a permanent role and is at M3 Senior Manager grade

For all colleagues applying for our FTC roles, please note that this will be treated as a secondment opportunity.

Flexibility and why it matters.

We understand the need for flexibility, so wherever possible, we’ll consider alternative working patterns. Have a chat with us before you apply to see what the possibilities are for this role.

Proud to be a Disability Confident Committed Employer

We’re proud to offer an interview or assessment to every disabled applicant who meet the minimum criteria for our vacancies. As part of the application process, disabled applicants can opt in for the Disability Confident Interview Scheme. If there are ever occasions where it is not practicable to interview all candidates that meet the essential criteria, such as when we receive a high number of applications, we commit to interviewing disabled candidates who best meet the minimum essential and desirable criteria.

Apply Now

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senior technical production manager jobs in leicester, lec

Senior Manager - IT Shared Service (Major Incident)

Senior Manager - IT Shared Service (Major Incident)

Major Incident Management Lead

Production Manager

Senior Technical Production Manager

Major Incident Management Lead

Associate Director- Technical Solutions

Senior Technical Production Manager

Project Manager

Web Designer

Senior Systems Engineer

Specification Technologist

Associate Director of Logistics UK & Ireland

Asphalt Technical Manager

Senior Design Manager

Logistics Manager and Support Engineer

Senior Test Technician

Senior Planning Manager

Senior Account Director - Auto

Technical Manager

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