Customer account coordinator Work, Jobs in Lichfield, Sts (with Salaries)

eCommerce Project Manager
magic42 Limited —Birmingham New Street Station
- From £30,000 a year
- Full-time
- Hybrid work
- Organisational skills
- AI
- Business
- Health & wellbeing programme
- Annual leave
Quick apply
5d
Commercial Graduate Scheme – Technical Sales & Business Development
Supplytrain —Sutton Coldfield
- £27,000 - £29,000 a year
- Business development
- No degree
- Business
- Annual leave
Events Coordinator
Alliance Automotive Group —Birmingham
- CRM software
- Travel
- Communication skills
Quick apply
8d
Commercial Delivery Coordinator
Experienced Energy Solutions Ltd —Tamworth
- £30,000 - £35,000 a year
- Full-time
- Recruiting
- Organisational skills
- Computer skills
Quick apply
1d
Receptionist/Office Administrator
Lemoncake Events —Birmingham
- From £27,000 a year
- Full-time
- Microsoft Outlook
- English
- Administrative experience
Quick apply
4d
Part-Time Marketing Coordinator
Groundsman Tools Ltd —Loughborough
- £16 - £18 an hour
- Part-time
- Social media management
- Organisational skills
- In-person
- Free parking
- Annual leave
Quick apply
13d
E-commerce & Sales Coordinator
MBP Door Solutions —West Bromwich
- Full-time
- Microsoft Word
- Computer literacy
- Continuous improvement
- Free parking
- Sick pay
Quick apply
Account Coordinator
HSL Compliance Limited —Cannock
- £25,398.80 - £29,000.00 a year
- No experience needed
- Organisational skills
- Communication skills
- Annual leave
- Sick pay
Quick apply
3d
Customer Account Coordinator
Incora —Derby
- £28,000 - £30,000 a year
- Full-time
- Continuous improvement
- AI
- Communication skills
Internal Sales Coordinator (UltraTile)
Instarmac Group plc. —Tamworth
- Full-time
- CRM software
- Conflict management
- Data entry
- Annual leave
- Employee assistance programme
Key Account Coordinator
Protect Environmental Services Limited —Birmingham
- £28,000 - £30,000 a year
- Part-time
- Hybrid work
- Microsoft Word
- CRM software
- Microsoft Outlook
- Health & wellbeing programme
- Work from home
Quick apply
Facilities Helpdesk Administrator
ISS Facility Services —Birmingham
- Computer literacy
- Continuous improvement
- Quality control
Quick apply
5d
Operations Coordinator
Prologis —Solihull
- Full-time
- Travel
- Contracts
- AI
- Annual leave
- Employee assistance programme
4d
Customer Relationship Executive
Southern Communications Limited —Birmingham
- £32,000 a year
- Full-time
- Organisational skills
- Communication skills
- Free parking
- Employee assistance programme
Quick apply
4d
Sales & Marketing Coordinator
Autolease Ltd —Derby
- £26,500 - £29,500 a year
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- CRM software
- Free parking
- Employee discount
Quick apply
Referrals And Admin Officer
Gateway2Housing & Services UK —Birmingham
- £26,000 - £27,000 a year
- Full-time
- Microsoft Word
- Databases
- Organisational skills
Quick apply
3d
E-Commerce Coordinator
SGS Engineering —Derby
- £27,000 a year
- Full-time
- Microsoft Excel
- English
- Bachelor's degree
- Free parking
- Employee discount
Quick apply
3d
Insurance Account Coordinator
Acturis —Birmingham
- Part-time
- Hybrid work
- Analysis skills
- Bachelor's degree
- Analytics
Quick apply
Learning & Development Coordinator
Whale Tankers Ltd —Solihull
- Full-time
- Databases
- Administrative experience
- Continuous improvement
4d
Housing Management Coordinator
HomeGroup —Derby
- £27,500 a year
- Part-time
- Employee discount
- Life insurance

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eCommerce Project Manager

magic42 Limited
Birmingham New Street Station

Quick apply

Job details

Permanent | Full-time
From £30,000 a year
5 days ago

Benefits

Casual dress
Health & wellbeing programme
Additional leave
Employee mentoring programme
Annual leave
Company pension
Work from home
Company events
Transport links
Enhanced paternity leave
Life insurance
Sick pay

Qualifications

Technical troubleshooting
Technical project or programme management experience
Stakeholder collaboration
Web development
Client engagement
Pivot table analysis
Business analysis
Process improvement
Magento
E-commerce
IT project management
Organisational skills
Pivot tables
Business requirements
AI
Business
Account management
Project management experience
Communication skills

Full job description

Build a career as an eCommerce Project Manager - Hybrid Working - Salary DOE

Do you enjoy problem solving and working with technology and clients in a fast-paced collaborative environment? Then read on!

Powered by Retail Success, magic42 has gone from strength to strength and established itself as one of Birmingham's leading eCommerce development agencies. Don't take our word for it, check out our customer and GlassDoor reviews!

It's an exciting time for us as a business and we're growing the team, with two new eCommerce Project Manager roles up for grabs.

We're a trustworthy, collaborative team of eCommerce experts, open to new ideas and always professional, whether that's with each other or with our clients. If that sounds like the kind of place you want to build a career, we'd love to hear from you.

About YOU and your background:

You might be an Account Manager at an agency with brilliant organisational skills looking to get more hands-on and have technical interest and/or experience
Maybe you've built and project managed websites, understand users, their intentions and how to drive conversions, and want to dive deeper into how it all works
Perhaps you work in eCommerce at a retailer, but have worked with stakeholders, agencies and developers to deliver changes and projects
Perhaps you've done some development or technical support, but enjoy the business facing side more

Our culture revolves around our people and we are committed to the continuous development of our team members. We achieve this through offering support with official qualifications, in-house training, and IT and eCommerce workshops. We also provide dedicated learning time within the working week, together with bespoke personal development and learning plans, to name just a few.

About the role:

The eCommerce Project Manager role is varied and diverse, so we are keeping an open mind in terms of backgrounds and level of experience. If you are a keen problem solver, can communicate complex ideas to others and have experience and/or interest in tech and eCommerce, this role might be for you.

We've been early adopters of AI technology as a business, and we need that same mindset in you. This isn't a nice-to-have, we're looking for genuine AI users with real fluency across AI tools, people who think AI as a natural part of how they work, not just someone who's dabbled.

No two days will be the same. You'll work with clients, developers, designers and other project managers to deliver exciting eCommerce projects.

There will be a high degree of autonomy in this role, so self-organisation, accuracy, attention to detail and personal admin skills are a must.

What you'll do:

Develop and manage relationships with new and existing clients, managing a portfolio of B2C/B2B eCommerce accounts and growing them by delivering real value
Support the delivery of end-to-end web and software projects, from requirements gathering through to launch, coordinating designers, developers, clients and finance along the way
Translate client requirements into clear functional specifications using tools like Git and Asana, test delivered work against them, and troubleshoot when things don't go to plan
Configure and set up eCommerce platforms, themes and third party apps and extensions, and integrate with providers such as payment gateways, ERPs and logistics systems
Get hands on and work on platform migrations, integration data mapping etc
Continuously identify eCommerce growth opportunities for clients, building these into a backlog of work and a development roadmap
Support the sales process, from scoping and quotations through to proof of concepts and pitching additional work
Support magic42's own website and marketing
Support fellow Project Managers with writing up requirements and replicating issues
Proactively flag any suboptimal internal processes and suggest improvements
Provide regular business reporting and insights to your Senior Client Operations Manager and clients
Use AI tools day to day to work smarter, from speeding up research and requirements writing to solving problems faster

Skills and Experience

Essential

Excellent communication skills, verbal, written and face to face, plus the ability to communicate technical problems to non-technical people
Excellent organisational and problem-solving skills
Great attention to detail and process driven
Ability to work under pressure and meet tight deadlines
Ability to prioritise own workload and client priorities as required
Self-motivation and commercial acumen
Genuine AI fluency, hands-on experience with AI tools and platforms, and an AI-forward mindset, we've been early adopters of AI technology and expect the same appetite from our team
UK based only with valid right to work

Desirable

Experience working with and on eCommerce web projects (Magento/Adobe Commerce/Shopify/BigCommerce/WooCommerce highly advantageous)
Knowledge of CMS, CRM, Web Apps
Problem solving through the application of technology
Digital account, project or ecommerce management experience
Hands-on experience in building websites
Advertising, marketing and sales experience
Agency development experience
An understanding of paid marketing and Google Analytics
Competent with Excel, including data tables, pivot tables, formulas

We work in a hybrid way, with regular team meetups every week. These include team collaboration days, work hacks and social outings. Working together and spending time with each other is important to all of us.

Benefits:

Hybrid working
Access to premium AI tools like Claude, plus a dedicated AI innovation budget to experiment with new technology
33 days holiday (25 days annual leave plus 8 bank holidays), with the option to buy up to 5 more days, and extra leave for length of service
Dedicated learning time and R&D projects builds, 10% of your working week
Personal and professional development, including funded qualifications, certifications and access to online courses
Career progression paths
Life insurance and pension (up to 6%)
Yearly hackathons and fortnightly workshops
Regular team outings and social meet ups
Access to wellness applications

Note To Recruiters

At magic42, we exclusively handle all recruitment in-house. That means we don't engage with external recruitment agencies or accept unsolicited CVs from recruiters. That said, we're always happy to hear from candidates who want to apply directly to join us.

Key words: business analysis, project management, BA, PM, project coordinator, product owner, magento, technical PM, web development, e-commerce, web, marketing, shopify, technical project manager, it project manager, digital project manager, ecommerce business analyst, ecommerce

Pay: From £30,000.00 per year

Benefits:

Additional leave
Casual dress
Company events
Company pension
Employee mentoring programme
Enhanced paternity leave
Health & wellbeing programme
Life insurance
Sick pay
Transport links
Work from home

Work Location: Hybrid remote in Birmingham New Street Station

Quick apply

Refine Your Search

customer account coordinator jobs in lichfield, sts

eCommerce Project Manager

Commercial Graduate Scheme – Technical Sales & Business Development

Events Coordinator

Commercial Delivery Coordinator

Receptionist/Office Administrator

Part-Time Marketing Coordinator

E-commerce & Sales Coordinator

Account Coordinator

Customer Account Coordinator

Internal Sales Coordinator (UltraTile)

Key Account Coordinator

Facilities Helpdesk Administrator

Operations Coordinator

Customer Relationship Executive

Sales & Marketing Coordinator

Referrals And Admin Officer

E-Commerce Coordinator

Insurance Account Coordinator

Learning & Development Coordinator

Housing Management Coordinator

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