Manager Work, Jobs in Liverpool (with Salaries)

Team Leader (Contact Cente)
Bullen Healthcare —Liverpool
- £30,000 - £35,000 a year
- Full-time
- Management
- English
- Microsoft Office
- Free parking
- Referral programme
Quick apply
11d
Operations Manager
Aspens —Liverpool
- £50,000 - £55,000 a year
- Hospitality
- Computer skills
- Leadership
- Annual leave
Team Leader - Liverpool Tribunals
HM Courts & Tribunal Service —Liverpool
- £20,001 - £40,000 a year
- Part-time
- Hybrid work
- Presentation skills
- Organisational skills
- IT
- Annual leave
- Employee discount
9d
Shift Manager
GXO Logistics —Widnes
- Up to £40,000 a year
- Full-time
- Annual leave
- Employee assistance programme
Global Key Account – General Merchandising Manager
New Balance —Warrington
- £141,200 - £223,200 a year
- Full-time
- Hybrid work
- Bachelor's degree
- No degree
- Travel
- Employee discount
- Flexible schedule
Student Experience and Services Manager
Liverpool John Moores University —Liverpool
- £59,966 - £67,468 a year
- Full-time
- University
- School
- Annual leave
2d
General Manager
Flight Club - Liverpool —Liverpool
- £48,000 - £52,000 a year
- Full-time
- Driving
- IT
- Employee assistance programme
- Employee discount
Quick apply
13d
Property Manager
merebridge management —Formby
- Up to £45,000 a year
- Full-time
- Management
- Maintenance
- English
Quick apply
Head of Guest Experience
Knowsley Safari —Knowsley
- £45,000 - £50,000 a year
- Full-time
- Hospitality
- Management
- First Aid Certification
- Free parking
- Health & wellbeing programme
Quick apply
9d
Workshop Controller / Manager
Solo Car Sales —Liverpool
- Up to £45,000 a year
- Full-time
- Customer service
- Maintenance
- Welding
- Store discount
- Employee discount
Quick apply
Planning Enforcement Team Leader
Liverpool City Council —Liverpool
- £56,673 - £62,580 a year
- Presentation skills
- Leadership
- Negotiation
- Employee assistance programme
Head of Site Operations
Knowsley Safari —Knowsley
- £45,000 - £50,000 a year
- Full-time
- Hospitality
- Management
- Supervising experience
- Free parking
- Health & wellbeing programme
Quick apply
9d
Team Leader - Housing Disrepair
Bond Turner —Liverpool
- Full-time
- Bachelor's degree
- Communication skills
- Negotiation
- Health & wellbeing programme
Quick apply
Operations Manager
Popeyes UK —Liverpool
- £55,000 - £65,000 a year
- Full-time
- Casual dining restaurant
- Leadership
- Annual leave
- Employee discount
Quick apply
3d
Residential Block Manager
Legacie Management & Lettings —Liverpool
- £35,000 - £40,000 a year
- Full-time
- Management
- Travel
- IT
Quick apply
5d
Regeneration Manager
Liverpool City Council —Liverpool
- £56,673 - £62,580 a year
- Employee assistance programme
10d
Area Manager
Amazon UK Services Ltd. —Liverpool
- Full-time
- Microsoft Word
- Microsoft Outlook
- Data analysis skills
Branch Manager
loc8me —Liverpool
- £35,000 - £40,000 a year
- Overtime
- Administrative experience
- Organisational skills
- In-person
- Annual leave
- Employee assistance programme
Quick apply
Senior PFI Contracts Manager
Liverpool City Council —Liverpool
- £70,608 - £78,297 a year
- Contracts
- Negotiation
- Employee assistance programme
3d
Area Manager (Career Changer)
Aldi —Neston
- £63,535 - £98,050 a year
- Leadership
5d

I want to receive the latest job alerts for manager in liverpool

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Team Leader (Contact Cente)

Bullen Healthcare -
Liverpool

Quick apply

Job details

Permanent | Full-time
£30,000 - £35,000 a year
11 days ago

Benefits

Free parking
Casual dress
On-site gym
Company pension
Company events
Transport links
Referral programme
On-site parking

Qualifications

Management
English
Microsoft Office
Supervising experience
Leadership

Full job description

What’s the Role All About?

This isn’t cold calling. This is purposeful, patient-focused communication.

As a Team Leader, you’ll be leading and coaching our teams to deliver the exceptional services our patients expect. This role is fundamental in ensuring that operations KPI's and service levels are consistently met through effective performance management, a focus on quality assurance, process optimisation and people development. You’ll need to be driven by targets, but more importantly, driven by the desire to make a real difference to someone's day, and someone’s life.

What You'll Be Doing

Team leadership & coaching

Set and measure daily, weekly and monthly targets and performance goals
Hold regular 1:1's with your team, briefing and coaching them to drive performance
Create and embed a culture of accountability, high performance and continuous improvement
Drive engagement and commitment withing the team.

Performance Management

Monitor real-time and historical performance metrics (e.g., AHT, FCR, adherence, quality scores).
Identify trends and implement corrective actions to improve service levels.
Conduct quality assessments and lead performance improvement plans where required.
Work within regulatory and GDPR data protection requirements

Patient Experience

Ensure advisors consistently deliver empathetic, accurate, and efficient service.
Handle complex or escalated patient queries and complaints professionally.
Champion patient feedback initiatives and implement service enhancements.

Operational Support

Collaborate with contact centre internal teams to ensure effective scheduling and resource allocation.
Liaise with training and quality teams to deliver onboarding, refresher training, and quality assurance.
Maintain up-to-date knowledge of products, services, systems, and compliance requirements.

Stakeholder Engagement

Work proactively with cross-functional teams (IT, HR, QA, etc.) to support team performance and business objectives.
Contribute to regular reporting, insights, and recommendations for senior management.

What You Bring

Essential

Proven experience in a contact centre leadership role
Excellent interpersonal skills with a resilient, can-do attitude
Strong leadership and management skills with a professional and balance approach
Great communication, adaptability, and energy in person and on the phone
Ability to manage change and competing demands in a fast paced, target driven environment
Strong confidentiality and discretion—this is personal, sensitive work
Proficiency in Microsoft Office and CRM/telephony platforms

Desirable

Healthcare or medical product experience would be beneficial but is not essential
Experience supporting branch based teams in multiple locations

What Makes This Role Different?

At Bullen, we're not just providing a service, we're creating peace of mind, better quality of life, and a reliable helping hand for someone living with a lifelong condition.

You’ll work in a fast-paced, customer driven environment, where your leadership will guide today and shape tomorrow.

What’s in It for You?

A meaningful role with direct customer impact
A unique, collaborative workplace full of people with purpose
Opportunity for learning, growth and mentorship
The chance to be part of something bigger than yourself
Salary dependent on experience

Recruitment Process

Candidates will be invited to join a screening call with our AI partner, Lily after which, successful candidates will be invited to attend a face-to-face interview at our Liverpool Head Office.

Job Types: Full-time, Permanent

Pay: £30,000.00-£35,000.00 per year

Benefits:

Casual dress
Company events
Company pension
Free parking
On-site gym
On-site parking
Referral programme
Transport links

Application question(s):

So we can contact you quickly, what is your mobile phone number and email address?

Work Location: In person

Quick apply

Refine Your Search

manager jobs in liverpool

Team Leader (Contact Cente)

Operations Manager

Team Leader - Liverpool Tribunals

Shift Manager

Global Key Account – General Merchandising Manager

Student Experience and Services Manager

General Manager

Property Manager

Head of Guest Experience

Workshop Controller / Manager

Planning Enforcement Team Leader

Head of Site Operations

Team Leader - Housing Disrepair

Operations Manager

Residential Block Manager

Regeneration Manager

Area Manager

Branch Manager

Senior PFI Contracts Manager

Area Manager (Career Changer)

I want to receive the latest job alerts for manager in liverpool

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected