Supervisor Work, Jobs in Luton, Bdf (with Salaries)

Team Leader | FULL TIME SHIFT PATTERN
No1 Lounges Ltd —Luton Airport
- £14.68 an hour
- Full-time
- Hospitality
- Bar
- Computer literacy
- Free parking
- Store discount
Quick apply
20h
Assistant Store Manager
Aldi —Luton
- £38,525 - £45,420 a year
- Customer service
- Retail management
- Cash handling
- Annual leave
- Employee assistance programme
Front of House Leader - Luton Airport
Pret A Manger —Luton
- £15.80 an hour
- Part-time
- Customer service
- Mentoring
- Annual leave
- Employee discount
Warehouse Supervisor
Life Couriers UK Limited —Luton
- £31,000 a year
- Full-time
- Heavy lifting
- Forklift
- Continuous improvement
Quick apply
Arrivals - Team Leader
WHSmith Travel —Luton
- Full-time
- Customer service
- Training & development
- Leadership
- Annual leave
- Employee assistance programme
Quick apply
7d
Area Supervisor- Luton
Govia Thameslink Railway —Luton
- Weekend availability
- Customer service
- Maths
- Communication skills
Operations Services Supervisor - Luton Airport
Swissport International AG —Luton
- Weekend availability
- Customer service
- English
- Supervising experience
Part-Time Dispatch Supervisor/Delivery Driver
Sherring-Lucas Dental Laboratory Ltd —Hemel Hempstead
- £12.71 an hour
- Part-time
- Customer service
- In-person
- Communication skills
Quick apply
9d
Shift Manager
BIM'S —Luton
- £13.50 - £15.97 an hour
- Part-time
- Hospitality
- Restaurant management
- Cleaning
- Employee discount
Quick apply
1h
Arrivals - Team Leader
WHSmith Group —Luton
- Full-time
- Customer service
- Training & development
- Leadership
- Annual leave
- Employee assistance programme
Quick apply
7d
Front Office Supervisor -
Lighthouse Hotel Management —Luton
- £28,593.58 a year
- Weekend availability
- English
- Hotel
- Organisational skills
- Employee discount
Quick apply
Product Team Leader
River Island —Luton
- Weekend availability
- Customer service
- Retail management
- Communication skills
- Annual leave
- Employee discount
Quick apply
Administration Team Leader
FedBucks Ltd —Princes Risborough
- £28,000 - £32,000 a year
- Full-time
- Microsoft Powerpoint
- Administrative experience
- Supervising experience
- Free parking
- Health & wellbeing programme
Quick apply
Team Leader
Hungry Horse - BRA_104 —Luton
- Full-time
- Customer service
- English
- Team management
- Employee assistance programme
- Employee discount
Quick apply
Retail Assistant Manager Designate
Superdrug —Luton
- Weekend availability
- Travel
- Retail management
- Store discount
- Annual leave
12d
Customer Service Supervisor
TLC Care —Pinner
- Full-time
- Computer literacy
- Continuous improvement
- Front desk
- Employee discount
Quick apply
Floor Supervisor
MAS BAZAR LUTON LTD —Luton
- £28,000 - £31,000 a year
- Full-time
- Bilingual
- Merchandising
- Supervising experience
Quick apply
Kitchen Leader - Luton Airport-Night Shift
Pret A Manger —Luton
- £17.30 an hour
- Part-time
- Customer service
- Cleaning
- Annual leave
- Employee discount
Airside Ramp Team Leader - Luton Airport
Swissport International AG —Luton
- £16.53 an hour
- Weekend availability
- Customer service
- English
- Travel
12d
Warehouse Team Leader
Deta Electrical —Luton
- Full-time
- Continuous improvement
- Team management
- In-person
- Employee discount
- Referral programme
Quick apply

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supervisor jobs near luton, bdf

Team Leader | FULL TIME SHIFT PATTERN

No1 Lounges Ltd
Luton Airport

Quick apply

Job details

Permanent | Full-time
£14.68 an hour
20 hours ago

Benefits

Free parking
Store discount
Cycle to work scheme
Annual leave
Discounted or free food
Company pension
Employee discount
Gym membership
Referral programme
On-site parking

Qualifications

Hospitality
Front of house supervision
Guest relations
Food service team management
Closing procedures
Computer literacy
Shift management
English
Complaint handling
Performance management
Supervising experience
Team management
Staff training
Organisational skills
Customer interaction
Training & development
Time management

Full job description

No1 Lounges is an award winning pay-to-use airport lounge located within Luton Airport offering a distinct and unique experience. No1 believes pre flight lounging should be for everyone making it easier for our guests to eat drink and relax in style before they fly.

Both our lounges in Luton offer the best seats in the airport with attentive service, seasonal dishes and a wide range of wines, beers and spirits so you can sit back and soak up the runway views.

No1 Lounges, Luton has been recognised with a Tripadvisor Travellers’ Choice Award in 2025.

PURPOSE
As Team Leader, you will supervise Team Hosts to deliver excellent service and champion the guest experience across the lounge on a rostered shift basis. You will coordinate and supervise the allocated Team Hosts during a shift and will be accountable for ensuring the team perform a variety of roles within the lounge to No.1 lounge standards and processes. You are a brand ambassador for No.1 Lounges and alongside supporting team members, you will also be accountable for an area within the lounge.

KEY RESPONSIBILITIES

To take ownership for the overall service on the floor, oversee all sections(Reception, Bar, Floor, Food Service and Housekeeping) and ensure service is consistently delivered to standard
Fully knowledgeable about your lounge, product availability, lounge capacity and your team on shift
Managing and coordinating capacity management in line with daily pax targets, bookings and shift staffing to ensure profitability
Supervise the floor team to success by running ‘Shape Up’ briefings (daily shift briefing), allocating Team Buddy’s for new joiners, providing regular feedback, working with the team to ensure standards are maintained throughout the shift
Handle complaints in the Lounge in the first instance
Escalate and follow up complaints or shift issues with the Assistant Lounge Manager and/or Lounge Manager
Monitoring and helping achieve standards of hygiene within the lounge including open/close/deep cleaning checklists during each shift
Encourage good Health and Safety practices including identifying potential H&S concerns and recording all Health & Safety issues in line with company policy including informing management of the Lounge
Setting an example to your team by engaging with guests in a professional and welcoming way
Monitor team compliance with the No1's uniform and grooming policy, noting any lateness or absences and raising any issues with attitude or behaviour of team members, issuing Performance Observation Review (POR) as appropriate
During quieter periods, supporting Assistant Lounge Manager and HR team with performance review processes or team training
Oversee end of shift reconciliation and billing (as appropriate)
Action any new company updates and/or training in a timely manner
Comply with all policies and procedures as written in the Employment Handbook, SOPs
Always uphold confidentiality of personal customer and team member information and take reasonable precautions to protect the information accessed or used during the shifts in line with UK GDPR regulations

KEY ATTRIBUTES

Ability to supervise a team and make decisions under pressure, escalating where needed
Be a clear and concise communicator
Excellent organizational and time management skills
Prioritization to manage lounge capacity and food & beverage management
Professionalism particularly regarding complaint handling and team supervision
Delivering great service by supporting the team and stepping in to support sections during busy periods

EXPERIENCE REQUIRED

Experience of working in premium hospitality customer service role, with preference given to current No.1 team members
Prior experience supervising, supporting and training teams in a shift environment
Customer complaint resolution experience
Computer literacy or familiar with reception and electronic payment handling is essential
Good command of the English language – written and spoken
Enjoying engaging with customers
An interest in the travel hospitality sector
Speaking additional languages is useful but not essential!

Our lounge is located through security at Luton Airport. You will be asked to work a 6-day rolling pattern - 2 early shifts (3.30am-12.30pm) 2 late shifts (12.00pm-9.00pm) then 2 days off. Please ensure you have transport available in order to travel to the airport for these times.

Requirements

Due to the nature of working at the airport the below will be required

You will need to have a valid passport
You will need to be authorised to work in the United Kingdom
You will be asked to complete 5 years of employment/education, so living in the UK for the past 5 years is desired
You must have a clean criminal

Benefits

Ø Complimentary staff parking provided at the airport whilst you are on shift

Ø 28 days paid holiday annually

Ø Enjoy a complimentary staff meal during your shift, along with refreshments

Ø Company cash-back healthcare scheme, which means you can claim back the cost of care such as dental, optical and therapy treatments.

Ø 5 complimentary lounge visits each year.

Ø 25% discount for lounge visits for your friends and family

Ø £300 Refer a Friend scheme

Ø Employee of the Month Reward & Recognition schemes – the chance for your hard work and dedication to be awarded with a £50 voucher every month

Ø 24 hour confidential employee assistant programme, which supports our employees with personal problems and/or work-related problems that may impact their job performance, health, mental and emotional well-being

Ø Workplace Pension Scheme with Aviva which you will be automatically enrolled into if you are between the age of 22 and the state pension age, you will make a monthly contribution into your pension, and so will the Company

#INDLUT

Job Types: Full-time, Permanent

Pay: £14.68 per hour

Expected hours: No less than 37.5 per week

Benefits:

Company pension
Cycle to work scheme
Discounted or free food
Employee discount
Free parking
Gym membership
On-site parking
Referral programme
Store discount

Ability to commute/relocate:

Luton Airport: reliably commute or plan to relocate before starting work (preferred)

Application question(s):

Do you have a criminal record?
Are you able to travel to Luton Airport for a 3.30am shift?

Experience:

Team management: 1 year (required)
Hospitality: 1 year (required)

Language:

English (required)

Licence/Certification:

passport (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

supervisor jobs in luton, bdf

Team Leader | FULL TIME SHIFT PATTERN

Assistant Store Manager

Front of House Leader - Luton Airport

Warehouse Supervisor

Arrivals - Team Leader

Area Supervisor- Luton

Operations Services Supervisor - Luton Airport

Part-Time Dispatch Supervisor/Delivery Driver

Shift Manager

Arrivals - Team Leader

Front Office Supervisor -

Product Team Leader

Administration Team Leader

Team Leader

Retail Assistant Manager Designate

Customer Service Supervisor

Floor Supervisor

Kitchen Leader - Luton Airport-Night Shift

Airside Ramp Team Leader - Luton Airport

Warehouse Team Leader

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