Guest relations Work, Jobs in Manchester, Eng (with Salaries)

Guest Relations Executive
The Rex —Manchester
- Hotel
- Referral programme
Quick apply
Guest Relations Manager
SPHC —Manchester
- Overtime
- Hotel
- Communication skills
- Annual leave
- Employee assistance programme
5d
Guest Relations Host
LaplandUK —Macclesfield
- £14 an hour
- Temporary
- Hospitality
- Management
- Customer service
- Free parking
- Store discount
Quick apply
8d
Club Relations Host
Lancashire Cricket Club —Old Trafford
- Full-time
- Hybrid work
- Microsoft Word
- Hotel
- Organisational skills
- Annual leave
- Employee discount
Quick apply
Front of House Receptionist
Supercity Aparthotels —Manchester
- £27,450.80 a year
- Nights as needed
- Microsoft Word
- English
- Hotel
- Employee discount
- Referral programme
Quick apply
9d
General Assistant
Stay Inn Hotel —Manchester
- Full-time
- Serving
- Bar
- No experience needed
Chamber Maid/ / Room attendent
Stay Inn Hotel —Manchester
- Call to connect
- No experience needed
- Hotel
- Cleaning
Digital Media Assistant
Benova HR LTD —Denton
- £13 - £15 an hour
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Social media management
Quick apply
PR Account Manager
Havas Group —Manchester
- Full-time
- Social media management
- Business development
Cluster HR Executive (maternity cover)
Lighthouse Hotel Management —Manchester
- £30,000 a year
- Full-time
- Hospitality
- Research
- Hotel
- Employee discount
Quick apply
13d
Nightclub Manager
The Gorse Hill Pub —Manchester
- £12.71 an hour
- Weekend availability
- Hospitality
- Bar
- Management
Quick apply
9d
Care Assistant x 3 Roles
Pilkington Family Trust —St Helens
- £14.65 an hour
- 12 hour shift
- Medication administration
- English
- Computer skills
- Employee assistance programme
- Sick pay
Quick apply
6d
Restaurant & Café Manager
Embankment Kitchen —Salford
- Full-time
- Quality control
- Conflict management
- Recruiting
Quick apply
5d
Bartender
Gustavo Terrace Bar & Kitchen —Warrington
- £13 an hour
- Part-time
- Serving
- Customer service
- Basic maths
Quick apply
2d
Part Time Cafe Supervisor (Barista Trained) // 24 Contracted Hours // Immediate Start
Black Milk —Manchester
- From £13 an hour
- 8 hour shift
- Hospitality
- Inventory control
- Customer service
- Employee discount
Quick apply
7d
Commis Chef
Metropolitan Gaming —Manchester
- £13.05 an hour
- Full-time
- Customer service
- Cooking
- English
- Employee discount
- Life insurance
Quick apply
6d
Assistant Housekeeping Manager
FAIRMONT —Knutsford
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
- Resort
Quick apply
Chef de Partie
Metropolitan Gaming —Manchester
- £13.28 an hour
- Weekend availability
- Customer service
- Cleaning
- Employee discount
- Life insurance
Quick apply
7d
Acupuncturist Shipboard
OneSpaWorld —Manchester
- Full-time
- Sales
- Customer service
- Computer literacy
Quick apply

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Guest Relations Manager
SPHC —Manchester
Enjoy upscale amenities, including sky bar Cloud 23, 2 Rosette Podium Restaurant, an indoor pool, and a fitness centre.
5d
Guest Relations Executive
The Rex —Manchester
Prioritise and resolve guest queries in a fast-paced environment, acting professional and efficient at all times. Offer exceptional guest care at all times.
Quick apply

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Guest Relations Executive

The Rex -
Manchester

Quick apply

Job details

Benefits

Referral programme

Qualifications

Contract management
Guest relations
Internal department liaison
Partnership building
Contract renewal support
Contract administration

Full job description

LMG - The Rex is Limited Edition, which is a collection of distinctive hotels that have their own characters. Our diverse and friendly teams focus on delivering exceptional guest care, ensuring every guest feels welcomed. Limited Edition is a part of the Leonardo Hotels portfolio.

Main Tasks

Offer exceptional guest care at all times
Maintain expert knowledge of the hotel product, outlets and local area to offer exceptional service and friendly recommendations to guests
Prioritise and resolve guest queries in a fast-paced environment, acting professional and efficient at all times
Organise special occasion requests and VIP stays to create memorable experiences
Collaborate with colleagues in other departments to elevate the overall guest experience consistently
Utilise all relevant systems correctly to complete tasks in a timely manner
Adhere to Company policies, Code of Conduct, procedures and relevant legislation at all times – including, but not limited to, Data Protection and Health and Safety regulations
Complete any other reasonable request made by a member of the management team or a supervisor

Helping with Reserve members Enquiries
Show Rounds
Adding to app/ tracker once Joined
Keeping track of renewals & contracting members
Members events calendar
Hosting Members Events
Sending out comms
Adding traces to membership rooms - applying upgrades & brief reception / concierge
Invoicing / Payment links
booking members at reciprocal clubs, and reciprocal members in with us.
managing club brass membership passes
main point of contract for everything membership related
partnerships with TSC/MYP-managing their event calendar

Person Specification

Genuine passion for delivering memorable moments to guests
Positive approach to changing service environments and priorities
Pro-active with a hands-on approach to delivering consistent results
Embrace the Leonardo Hotels’ Guest Care culture; be empowered to work on your own initiative
Friendly team player with the ability to work effectively and efficiently with others
A confident communicator willing to make suggestions for improvements, and open to feedback from colleagues
Engaged with hotel initiatives to support the local community

Measurable Performance Indicators

Demonstrating the Company vision, mission and values when interacting with colleagues and guests
Customer reviews
Achieving agreed KPIs
Fulfilment of the job skills checklist
Customer satisfaction scores e.g. Booking.com
Regular review meetings with line manager

Available Ongoing Learning

GROW online BELONG induction and development courses
Academy Technical skills training
Team Coach
‘Come Join Us’ Guest Care training
Opportunity to apply for internal development programmes, such as:
Junior Chef Development programme
Graduate programme
Level 2 Apprenticeships in Hospitality

NOTE: The learning opportunities listed above are correct at the time of issue and are subject to change. You must speak with your line manager if you are interested in pursuing any training courses or programmes.

Some of the perks our Guest Relations Executive could enjoy include:

Special rates on Leonardo Hotel rooms across the UK & Europe
Company-wide recognition scheme: you could earn vouchers to spend on a wide range of high street shops
Talent referral scheme
Thank You Week: from ice cream trucks to yoga classes and lots in between!
Wellbeing Calendar
Ongoing job-related training programmes with clear paths for progression

We’re committed to creating a workplace where every individual—regardless of background, identity, or lived experience—is welcomed, valued, and respected for who they are. Belonging means embracing our differences and ensuring everyone feels seen, heard, and empowered.

Why come join us as a Guest Relations Executive?

We look after our colleagues just as well as we look after our guests. Once you join a Limited Edition, you’re part of the Leonardo community of over 55 hotels across the UK & Ireland. Our regular Learning Bites, “Come Join Us Guest Care” training and Wellbeing webinars all help your progress with us. With support on tap, top-notch practical training and clear progression you’ll be on track for a brilliant future in Hospitality!

Quick apply

Refine Your Search

guest relations jobs in manchester, eng

Guest Relations Executive

Guest Relations Manager

Guest Relations Host

Club Relations Host

Front of House Receptionist

General Assistant

Chamber Maid/ / Room attendent

Digital Media Assistant

PR Account Manager

Cluster HR Executive (maternity cover)

Nightclub Manager

Care Assistant x 3 Roles

Restaurant & Café Manager

Bartender

Part Time Cafe Supervisor (Barista Trained) // 24 Contracted Hours // Immediate Start

Commis Chef

Assistant Housekeeping Manager

Chef de Partie

Acupuncturist Shipboard

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