Customer service Work, Jobs in Martock, Som (with Salaries)

Customer Service Advisor
Screwfix —Yeovil
- Up to £12.64 an hour
- Weekend availability
- Customer service
- Microsoft Office
- Employee discount
8d
Client Services Representative
AmicusLaw Southwest LLP —Martock
- From £23,500 a year
- Full-time
- Administrative experience
- Travel
- Organisational skills
- Referral programme
Quick apply
1d
Customer Service Advisor
Barclays —Yeovil
- £26,700 a year
- Weekend availability
- Customer service
- Administrative experience
- Banking
- Life insurance
Retail Sales Advisor - Yeovil
Oak Furnitureland —Yeovil
- £50,518 - £56,075 a year
- Full-time
- Sales
- Retail sales
- Free parking
- Employee assistance programme
Customer Safety Administrator
Abri —Yeovil
- Up to £27,855 a year
- Full-time
- Hybrid work
- Café
- Communication skills
7h
Rental Agent
SIXT UK —Yeovil
- From £29,500 a year
- Full-time
- Driving
- Communication skills
- Paid training
- Annual leave
Quick apply
Customer Assistant
Lidl —Chard
- £13.45 - £14.45 an hour
- Weekend availability
- Customer service
- Bakery
- Store discount
- Employee discount
Client Support Specialist
Iconography Ltd —Ilminster
- £28,000 - £35,000 a year
- Full-time
- Hybrid work
- CRM software
- Customer service
- Microsoft Office
- Free parking
- Work from home
Quick apply
1d
Customer Service Administrator
Nonwovenn Limited —Bridgwater
- Up to £30,000 a year
- Part-time
- Microsoft Excel
- Customer service
- Data entry
- Free parking
- Health & wellbeing programme
Quick apply
13d
Customer Systems Support
iFacility —Shepton Mallet
- £25,800 a year
- Full-time
- Software troubleshooting
- Customer service
- IT
- Free parking
- Health & wellbeing programme
Quick apply
9d
Sales Advisor
Hotel Chocolat —Street
- £13.05 an hour
- Hotel
- Café
- Employee discount
Customer Repairs Advisor
HASTOE HOUSING ASSOCIATION —Dorchester
- £28,640 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Health & wellbeing programme
- Annual leave
Quick apply
10d
Customer Service Assistant
Shell Forecourts —Axbridge
- £12.71 an hour
- Full-time
- Microsoft Word
- Microsoft Outlook
- English
Quick apply
14d
Customer Sales Consultant - Toyota
SCC Toyota —Yeovil
- £27,300 - £50,000 a year
- Full-time
- Sales
- Customer service
- Microsoft Office
- Health & wellbeing programme
- Employee discount
Quick apply
9d
Professional Shop Retail Supervisor
Long Sutton Golf Club —Langport
- From £28,000 a year
- Weekend availability
- Merchandising
- In-person
- Leadership
- Employee discount
Quick apply
14d
Retail Customer Advisor (Yeovil) - 12 hours
Three UK —Yeovil
- £13.72 an hour
- 12 hour shift
- Customer service
- Employee discount
Quick apply
9d
Sales Assistant - 16 Hours
Bestway Group —Ilchester
- Part-time
- Customer service
- Communication skills
Quick apply
Barista/Coffee Shop Assistant
Dunelm —Yeovil
- £8.00 - £12.71 an hour
- Weekend availability
- Restaurant
9d
Team Member (Delivery)
NEXT —Yeovil
- £8.28 - £12.71 an hour
- 8 hour shift
- Customer service
- Employee discount
4d
Front of House Team Member
The Apple Tree Restaurant —Yeovil
- £10 - £13 a year
- Part-time
- Hospitality
- Customer service
- English
- Store discount
- Employee discount
Quick apply
4d

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customer service jobs near martock, som

Customer Service Advisor

Screwfix -
Yeovil

Apply Now

Job details

Permanent | Full-time
Up to £12.64 an hour
8 days ago

Benefits

Company pension
Employee discount

Qualifications

Customer service
Microsoft Office

Full job description

Overview:

Everything we do starts with the people we serve. We’re proud to be the traders behind the tradespeople: the nuts and bolts behind the job, always ready to save the day (or at least the project).

From power tools to workwear, cables to pipe fittings, we offer over 60,000 products across 900+ stores – and that’s not to mention our industry-leading digital services. Join Screwfix and be part of a team of experts who get the job done quickly, affordably, and always with a smile.

We are looking for a confident, motivated and people focused Customer Service Advisor to join our professional team of Customer Service experts on a permanent full time / part-time basis.

Reporting into a Customer Service Manager, the CSA role delivers the best possible service across multiple channels (calls, emails, and WhatsApp) and for different customer groups (Screwfix, business, and trade) to resolve post sales contact and giving the highest level of customer service as an ambassador of our business.

Our customers and community mean everything to us here at Screwfix and our Contact Centre enable our customers and our stores to deliver a world class customer experience!

This role is based in our contact centre on the Houndstone estate.

Shift Pattern Monday - Friday with shifts between 07:50 - 20:15 with the requirement to work one weekend day in every 4 weeks

Staff Start Date 10th August where you will be required to train Monday - Friday 09:00 - 17:00

Responsibilities:

Key Responsibilities:

You’ll respond to customer service enquiries through both voice and non-voice contacts into the Customer Service Team.
Exceeding customer expectations and delivering the best experience possible.
You’ll take accountability of making key customer service decisions to resolve issues.
Take ownership, balancing both the customer and business needs.
Through coaching our customers you’ll help them to understand how best to shop with us, including online and via our new Screwfix app.
Delivering against Key Performance Indicators.
Maximising relevant sales opportunities.
Providing accurate and valuable customer insight to drive continuous improvement for customer and colleague processes.

Qualifications:

Who you are...

Proven capability to deliver the highest levels of customer service, highly articulate and empathetic with good problem-solving methodology.
A passion for delivering exceptional customer service and going above and beyonf to ensure the best possible customer experience.
A confident yet balanced decision maker for customer service scenarios.
A team player who is able to work effectively as a collective to create a fantastic team environment and work culture.
Previous experience of working in a customer service environment is essential, in a Contact Centre environment would be desirable.
Competent user of all Microsoft Office applications.

What's in it for me?

28 days’ holiday, increasing with each years’ service
Award winning pension scheme – up to 14% Kingfisher contribution
20% discount with Screwfix and B&Q
Discounted healthcare and life cover
Company share save scheme
Recognition & Loyalty rewards
In-house training and development and clear development path
Ongoing and structured training and development to drive your career progression!

Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability.

If you require any additional support or adjustments to help you make an application, please contact us at [email protected]

Apply Now

Refine Your Search

customer service jobs in martock, som

Customer Service Advisor

Client Services Representative

Customer Service Advisor

Retail Sales Advisor - Yeovil

Customer Safety Administrator

Rental Agent

Customer Assistant

Client Support Specialist

Customer Service Administrator

Customer Systems Support

Sales Advisor

Customer Repairs Advisor

Customer Service Assistant

Customer Sales Consultant - Toyota

Professional Shop Retail Supervisor

Retail Customer Advisor (Yeovil) - 12 hours

Sales Assistant - 16 Hours

Barista/Coffee Shop Assistant

Team Member (Delivery)

Front of House Team Member

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