Service supervisor Work, Jobs in Mendlesham, Sfk (with Salaries)

Customer Service Supervisor
Vollers UK Ltd —Bury St. Edmunds
- £32,000 - £33,000 a year
- Full-time
- Customer service
- Supervising experience
- Organisational skills
- Health & wellbeing programme
Quick apply
13d
Highways Supervisor
M Group —Halesworth
- Annual leave
- Employee assistance programme
Team Leader (Supervisor)
Anglian Water Services Ltd —Ipswich
- £32,044 a year
- Full-time
- Management
- Supervising experience
- Organisational skills
- Annual leave
1d
Value Added Services Supervisor
CEVALogistics —Stowmarket
- Full-time
- Computer skills
- Communication skills
- Annual leave
- Employee discount
Civil Enforcement Officer West
West Suffolk Council —West Suffolk
- £29,540 - £32,590 a year
- Weekend availability
- Heavy lifting
- Customer service
- Communication skills
- Free parking
- Annual leave
Student Health Visitor
Suffolk County Council —Bury St. Edmunds
- £34,434 a year
- Full-time
- University
- Leadership
- Communication skills
- Annual leave
Operations Manager (Repairs and Voids)
Havebury Homes —Bury St. Edmunds
- £57,352 a year
- Full-time
- Hybrid work
- Maintenance
- Annual leave
Quick apply
7d
Supervisor Generalist Hollesley Bay
Gov Facilities Services —Woodbridge
- £43,177.30 a year
- Full-time
- Project management
- Time management
- Employee assistance programme
Supervisor - Coffee Shop
127 Trading Ltd —Needham Market
- £13.65 an hour
- Weekend availability
- Hospitality
- Sales
- Maintenance
Quick apply
2d
Mobile Catering Supervisor
Reds catering —Sudbury
- £100 - £300 a day
- Part-time
- Bar
- Heavy lifting
- English
Quick apply
Study Director - Physical Chemical Testing
Labcorp —Eye
- Overtime
- Organisational skills
- Communication skills
- Time management
- Relocation assistance
General Leisure Manager
Curve Water Sports & Clip n Climb —Colchester
- From £35,000 a year
- Full-time
- Hospitality
- Management
- Travel
Quick apply
Front of House Supervisor [H0607]
Harrison Catering Services —Bury St. Edmunds
- £14.46 an hour
- Part-time
- Hospitality
- Supervising experience
- In-person
- Annual leave
- Employee assistance programme
Quick apply
Security Guard
Force8 Guarding Group Ltd —Bury St. Edmunds
- £13.50 an hour
- 12 hour shift
- Microsoft Word
- Microsoft Outlook
- In-person
Quick apply
14d
FLT Operator 12 Midnight-10AM
Anglia Freight Ltd —Eye
- £12.85 - £15.20 an hour
- Full-time
- Forklift
- Warehouse experience
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
7d
Shop Supervisor
Swiss Farm Aldeburgh —Aldeburgh
- £125 a day
- Part-time
- Customer service
- Microsoft Office
- Organisational skills
- Store discount
- Employee discount
Quick apply
Business Support Assistant
UK Power Networks —Bury St. Edmunds
- £35,158 a year
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Office
- Annual leave
- Employee assistance programme
13d
FLT Operator 10am - 8pm
Anglia Freight Ltd —Eye
- £12.85 - £15.20 an hour
- Full-time
- Forklift
- Warehouse experience
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
7d
FF&E Operations & Compliance Coordinator
TCi (GB) Ltd —Leiston
- Full-time
- In-person
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Shift Supervisor
EG On The Move Ltd —Bury St. Edmunds
- £13.40 an hour
- Part-time
- Café
- Employee discount
Quick apply
9d

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Customer Service Supervisor

Vollers UK Ltd
Bury St. Edmunds

Quick apply

Job details

Permanent | Full-time
£32,000 - £33,000 a year
13 days ago

Benefits

Health & wellbeing programme
Company pension
On-site parking

Qualifications

Customer service
Logistics
Quality management
Supervising experience
Coffee experience
Organisational skills
Communication skills

Full job description

The Vollers Group (www.vollers.com) are a German Company with over 90 years' experience in the storage, handling and movement of tea, coffee and cocoa. They are a family owned business with 11 sites across Europe with one of the most recent additions to their portfolio being their first base in the UK.

Job Role:

Vollers are seeking a Customer Service Supervisor based at their site in Rougham, Suffolk. Reporting to the General Manager, the main duties of the role will include but not limited to:

Control of a busy Customer Service team, managing relationships and workload.
The maintenance of communication between Customer Service and Warehouse departments to ensure smooth functionality between crossover of the two departments and respective work orders related to inbound and outbound of the commodities worked on.
Maintenance of customer and supplier relationships
The implementation and maintenance of various quality and safety systems and training of these systems to the operational teams.
In depth understanding of stock management systems, processes and standard operating procedures
Any other tasks that may be asked of you by either the General Manager of Vollers UK Limited and or the Directors of the Vollers Group.

Tasks

 Administration Management of the Customer Service Team

o Provision of haulage rate offers/customer support

o Liaison with Head of Warehouse Operations to ensure smooth combined running of warehouse/office operations.

 Quality Management

o Internal, external, warehouse and customer audits

o Complaint management updates and analysis

o Maintenance of action logs/reports for different areas of the business

o Arranging external training including checking of supplier suitability

 Legislative Compliance

o Compliance with Trading Standards’ requirements

 Customer Relationship Building

o Keeping abreast of customer requirements within the Customer Service team and ensuring roll out of SOP’s in line with customer expectations.

 Health and Safety

o Staff training in Good Working Practice

o Documentation

Responsibilities

 Customer Service team performance management

 Customer complaint management

 Resource management within the Customer Services team to receive and deliver products in a timely and cost-effective manner

 Ensure all team members within the Customer Service and Warehouse teams are trained sufficiently to a level to enable them to perform their job role safely and efficiently

 Ensuring all customers are up to date and accurate to maintain audit compliance

Skills & competences

 Analytical and practical thinking

 Consistency and reliability

 Acting on own Initiative

 Personal accountability

 Decisiveness

 Problem solving ability

 Motivational Ability

 Quality orientation

 Communication skills at all levels

 Organisational skills

 Flexibility

Knowledge

 Customer Service

 Logistics/Customs regulation and procedures understanding for Imports and Exports in and out of the UK. An understanding of the EU regulation of the same is an added advantage.

 Experience handling and understanding of Coffee/Tea/Cocoa commodities logistics supply chain practices at local and Group Level is desirable

Education & experience

 3 years’ experience in a Supervisor Role, ideally customer service or logistics related.

 Knowledge of Quality Management systems desirable

Span of control:

Direct supervision of 5 employees in the Customer Service Team. Directly responsible to the General Manager.

Extra information:

This is an in person full time role based in Rougham Industrial Estate, Bury St Edmunds (IP30 9ND).

Looking for an immediate start

Hours of work are Mon-Fri, 08:00 – 17:00

Workplace pension provided

Healthcare cashback plan provided

Job Types: Full-time, Permanent

Pay: £32,000.00-£33,000.00 per year

Benefits:

Company pension
Health & wellbeing programme
On-site parking

Work Location: In person

Quick apply

Refine Your Search

service supervisor jobs in mendlesham, sfk

Customer Service Supervisor

Highways Supervisor

Team Leader (Supervisor)

Value Added Services Supervisor

Civil Enforcement Officer West

Student Health Visitor

Operations Manager (Repairs and Voids)

Supervisor Generalist Hollesley Bay

Supervisor - Coffee Shop

Mobile Catering Supervisor

Study Director - Physical Chemical Testing

General Leisure Manager

Front of House Supervisor [H0607]

Security Guard

FLT Operator 12 Midnight-10AM

Shop Supervisor

Business Support Assistant

FLT Operator 10am - 8pm

FF&E Operations & Compliance Coordinator

Shift Supervisor

I want to receive the latest job alerts for service supervisor in mendlesham, sfk

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