Technical support team Work, Jobs in Milton Common, Oxf (with Salaries)

Assembly Technician & Technical Support
Viewpoint Videos Ltd —Thame
- £27,000 - £29,000 a year
- Weekend availability
- CRM software
- Customer service
- Microsoft Office
- Free parking
Quick apply
8d
AV Technician - Warehouse - Full time
That event company LTD —Thame
- £26,500 - £30,000 a year
- Overtime
- Communication skills
- Free parking
- Paid training
Quick apply
4d
Service Advisor (Golf & Turf)
Farol Ltd. —Thame
- £32,000 - £35,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- IT
- Employee discount
Quick apply
3d
Centralised Parts Advisor
Farol Ltd. —Thame
- £30,000 - £34,000 a year
- Full-time
- Bilingual
- Microsoft Excel
- IT
- Health & wellbeing programme
- Employee discount
Quick apply
4h
Technical Support Specialist
GN Group —Bicester
- Full-time
8d
NHS 999 Triage Nurse / Paramedic
South Central Ambulance Service —Bicester
- £39,959 - £48,117 a year
- Part-time
- Acute care experience
- In-person
- Nursing
- Employee assistance programme
- Employee discount
Quick apply
System Support Lead
Atlas Workplace Services —Didcot
- £35,000 - £45,000 a year
- Oracle
- SQL
- Analysis skills
Quick apply
Technical Sales / Application Engineer - Optics
Santec Europe Limited —Abingdon
- £34,500 - £60,000 a year
- Full-time
- Sales
- Bachelor's degree
- Travel
- Profit sharing
- Relocation assistance
Quick apply
12d
Head of Research and Development
Milvus Advanced —Oxford
- £65,000 - £80,000 a year
- Full-time
- Doctoral degree
- Laboratory experience
- Supervising experience
- Free parking
- Employee stock purchase plan
Quick apply
10d
Junior Quality Engineer
Avia Technique Limited —Wokingham
- £32,500 - £38,000 a year
- Full-time
- Microsoft Office
- In-person
- Communication skills
Quick apply
10d
Labourer
Grundon —Ewelme
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Office
Quick apply
7d
SMT Operator
Garner Osborne Circuits Ltd —Newbury
- £14.50 - £18.00 an hour
- Overtime
- English
- Assembly
- Electrical experience
- Health & wellbeing programme
- Life insurance
Quick apply
7d
International Future Leadership Programme
MCFT —Maidenhead
- £35,000 a year
- Full-time
- Hospitality
- Sales
- Business development
- Life insurance
- Referral programme
Quick apply
Project Manager
Archangel Lightworks —Oxford
- Full-time
- Project management
- Agile
- Annual leave
- Work from home
Quick apply
Accounts Assistant
High Performance Polymer —Milton
- £27,000 - £30,000 a year
- Part-time
- English
- Microsoft Office
- QuickBooks
- Free parking
- Annual leave
Quick apply
14d
Product Training & Quality Specialist
Heat Engineer Software Ltd —Witney
- From £30,000 a year
- Full-time
- Hybrid work
- CRM software
- System design
- Presentation skills
- Health & wellbeing programme
- Work from home
Quick apply
3d
Sales Support Executive
Independent Substation Services Ltd —Aylesbury
- From £28,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Profit sharing
Quick apply
3d
Technical Support Team Lead
Kinetic Software —Milton Keynes
- Hybrid work
- Management
- Administrative experience
- SQL
- Employee assistance programme
- Employee discount
CAD Technician
David Harber Ltd —Didcot
- £36,000 - £38,000 a year
- Temporary
- CAD
- Engineering
- Project management
Quick apply
9d
Packaging Machinery Engineer
Lancing Ltd —Thame
- £32,000 - £38,000 a year
- Full-time
- Carpentry
- Maintenance
- Programmable logic controllers
Quick apply
1d

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Assembly Technician & Technical Support

Viewpoint Videos Ltd
Thame

Quick apply

Job details

Permanent | Full-time
£27,000 - £29,000 a year
8 days ago

Benefits

Free parking
Casual dress
On-site parking

Qualifications

CRM software
Driving Licence
Customer service
Logistics
Technical support
Microsoft Office
Computer hardware
Computer networking
Organisational skills
IT
Communication skills

Full job description

We are looking for a practical, customer-focused Customer Technical Support and Assembly Assistant to join our service and assembly team in Thame. This is a varied role combining first-line customer technical support, hands-on equipment preparation, order processing, returns handling and stock-related support.

You will be the first point of contact for customer support requests, helping customers resolve technical issues by phone, email and remote assistance. When support workload allows, you will also help prepare, assemble, test, dispatch and refurbish hardware and equipment to support smooth day-to-day operations.

About the Role

This role would suit someone who enjoys solving problems, communicating clearly with customers and working practically with technical products. Customer support is the priority, so you will need to be organised, responsive and confident managing support tickets through to resolution.

Key Responsibilities

· Provide excellent customer service and first-line technical support by phone, email and remote assistance.

· Create, update, manage and resolve customer support tickets, ensuring issues are accurately documented and followed through to completion.

· Diagnose and troubleshoot hardware, software and connectivity issues, escalating more complex cases where needed.

· Keep customers informed throughout the support process with clear, professional communication.

· Assist with processing, refurbishing and setting up returned PCs and equipment.

· Prepare, assemble and test hardware, including camera mounts, system components and product parts.

· Process customer returns, replacement equipment and customer orders, including international dispatch.

· Maintain accurate records and documentation using Microsoft Office and Google Workspace.

· Support stock management, equipment preparation and shipping activities when required.

Essential Skills and Experience

· A strong customer-focused attitude and excellent communication skills.

· Good working knowledge of Windows PCs and general computer hardware.

· Ability to diagnose and troubleshoot common technical issues.

· Confidence using Microsoft Office and/or Google Workspace.

· A practical, hands-on approach with strong attention to detail.

· Good organisational skills and the ability to prioritise workload effectively.

· Ability to work independently and switch between support, assembly and operational tasks.

· Flexibility to work weekdays, weekends and on-call evening shifts based on operational requirements.

Desirable Skills

· Previous experience in a technical support, IT, hardware, logistics or customer service role.

· Experience using remote support tools, ticketing systems or customer relationship management software.

· Basic networking knowledge, including IP addresses, Wi-Fi connections and router troubleshooting.

· Familiarity with configuring, imaging or maintaining Windows PCs and related hardware.

· Experience handling, testing or refurbishing electronic components or technical equipment.

· Understanding of stock control, dispatch processes, courier systems or order fulfilment workflows.

· Interest in cameras, computer vision, hardware products or embedded systems.

· Full UK driving licence.

Training and Support

Previous experience in a directly similar role is helpful but not essential. Full product and process training will be provided, including support workflows, hardware preparation standards and customer systems.

What We Are Looking For

We are looking for someone reliable, organised and keen to learn, with a positive attitude and a genuine interest in helping customers. You should enjoy practical problem-solving, be comfortable working with technical equipment and take pride in accurate, well-documented work.

How to Apply

If this sounds like the right opportunity for you, please apply with your CV and a short note outlining why you are interested in the role.

We welcome applications from candidates with different backgrounds and transferable experience. If you meet most of the requirements and are keen to learn, we would still like to hear from you.

Pay: £27,000.00-£29,000.00 per year

Benefits:

Casual dress
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

technical support team jobs in milton common, oxf

Assembly Technician & Technical Support

AV Technician - Warehouse - Full time

Service Advisor (Golf & Turf)

Centralised Parts Advisor

Technical Support Specialist

NHS 999 Triage Nurse / Paramedic

System Support Lead

Technical Sales / Application Engineer - Optics

Head of Research and Development

Junior Quality Engineer

Labourer

SMT Operator

International Future Leadership Programme

Project Manager

Accounts Assistant

Product Training & Quality Specialist

Sales Support Executive

Technical Support Team Lead

CAD Technician

Packaging Machinery Engineer

I want to receive the latest job alerts for technical support team in milton common, oxf

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