Senior software Work, Jobs in Mirfield, Wyk (with Salaries)

Head of Software Support
System C —Leeds
- Full-time
- Continuous improvement
- Team management
- Leadership
Senior Internal Communications Executive
Jet2.com and Jet2holidays —Leeds
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Analysis skills
- Employee discount
UAT QA Tester
Light & Wonder —Chadderton
- Full-time
- Communication skills
- SDLC
- Employee assistance programme
- Employee discount
Healthcare Analytics & Insights Associate
ReportedHealth —Leeds
- Up to £38,000 a year
- Part-time
- Microsoft Powerpoint
- Data analysis skills
- Business development
Quick apply
8d
Senior Project Manager
CGI —Leeds
- Full-time
- Travel
- Agile
Quick apply
Head of Digital, Data and Technology
Yorkshire Cancer Research —Harrogate
- £75,000 a year
- Hybrid work
- CRM software
- Analysis skills
- Bachelor's degree
Quick apply
12d
Development Scientist - Temp Role
Analytical Expert Labs —Mirfield
- £30,000 - £35,000 a year
- Full-time
- Doctoral degree
- Master's degree
- Continuous improvement
- Free parking
Quick apply
Senior Test Automation Engineer
Certara —Sheffield
- Full-time
- Remote
- Azure
- Mentoring
- AI
12d
Senior Developer
Home Office —Sheffield
- £62,732 - £69,006 a year
- Part-time
- Presentation skills
- Annual leave
11d
Head of Engineering
Radar Healthcare —Leeds
- Hybrid work
- AI
- SDLC
- Work from home
- Employee assistance programme
Quick apply
Senior Data Engineer
HippoDigital —Leeds
- £57,500 - £72,000 a year
- Hybrid work
- Mentoring
- Agile
- In-person
- Employee discount
Video Manager
Solotech Inc. —Rochdale
- Full-time
- Microsoft Word
- Databases
- Team management
- Employee assistance programme
Deputy Director of Delivery
NHS England —Leeds
- £112,782 - £129,783 a year
- Full-time
- Communication skills
- Annual leave
9d
Senior Software Developer
The Dalesman Group —Bradford
- £40,000 - £45,000 a year
- Full-time
- Maintenance
- Software development
- In-person
- Free parking
- Bereavement leave
Quick apply
Frontend Software Engineer
Vintage.com —Leeds
- Full-time
- Hybrid work
- Travel
- Agile
- AI
Quick apply
Automation Controls Engineer - Mid Level
RDM CONTROLS LTD —Holmfirth
- £35,000 - £45,000 a year
- Full-time
- Schematics
- Programmable logic controllers
- Travel
Quick apply
1d
Marketing & Communications Manager (B2B IT Services)
Bluesmith Information Systems —Leeds
- £35,000 - £40,000 a year
- Part-time
- Social media management
- Presentation skills
- Free parking
- Profit sharing
Quick apply
2d
Lead Delivery Manager
NHS England —Leeds
- £79,504 - £91,609 a year
- Full-time
- Agile
- AI
- Annual leave
Business Development Manager – Print, Creative & Digital
FDP —Armley
- £30,000 - £60,000 a year
- Part-time
- CRM software
- Sales
- Business development
- Work from home
Quick apply
2d
Senior Test Engineer
Entain —Leeds
- £70,000 - £80,000 a year
- Full-time
- Hybrid work
- Computer Science
- Engineering
- AWS
11d

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Head of Software Support

System C -
Leeds

Apply Now

Job details

Full-time

Qualifications

Stakeholder collaboration
IT team management
Stakeholder liaison
IT service management
Technical support
Change management
Continuous improvement
Continuous improvement cycles oversight
Team management
Change leadership
Major incident coordination
Management reporting
Customer support
Information technology team management
Leadership
Communication skills
Analytics

Full job description

Description

At System C, we build technology that helps health, social care, and education organisations deliver better outcomes. We are now looking for a Head of Software Support to lead our Support and Success function, ensuring our customers receive reliable, high-quality service every day.

About the role

This is a strategic level senior leadership role with responsibility for multiple support teams across healthcare, social care, education, and oncology systems. You will bring clarity, structure, and direction, ensuring consistent ways of working and a strong focus on customer experience. You will balance operational excellence with service strategy, owning performance against key metrics and leading improvements that have lasting impact.

What you will be doing

Lead multi-disciplinary support teams, building a culture of accountability, collaboration, and continuous improvement
Own service performance including SLAs, response and resolution times, customer satisfaction, and backlog health
Take responsibility for major incidents, ensuring timely resolution, clear communication, and measurable follow-up actions
Strengthen incident, problem, and change management processes
Work closely with Product, Engineering, and Customer Success to resolve issues and prevent recurrence
Drive improvements in knowledge management and self-service
Act as a senior point of escalation for customers and internal stakeholders
Use data and insight to identify trends, risks, and opportunities for improvement including those involving AI

What we are looking for

Proven leadership experience across software or application support teams
Strong understanding of IT service management principles
Experience managing complex incidents and customer environments
Confidence working with data, KPIs, and service reporting
Excellent communication and stakeholder management skills
A continuous improvement mindset and the ability to lead through change
Someone who can be part of a strong management team and contribute ideas

Experience in healthcare, social care, education, or other regulated sectors is highly beneficial.

Why join us

You will lead services that truly matter, supporting organisations that make a real difference to people's lives. This is an opportunity to shape strategy, develop talented teams, and deliver meaningful improvement in a fast-moving environment.

Apply today and help us deliver technology that improves lives.

Apply Now

Refine Your Search

senior software jobs in mirfield, wyk

Head of Software Support

Senior Internal Communications Executive

UAT QA Tester

Healthcare Analytics & Insights Associate

Senior Project Manager

Head of Digital, Data and Technology

Development Scientist - Temp Role

Senior Test Automation Engineer

Senior Developer

Head of Engineering

Senior Data Engineer

Video Manager

Deputy Director of Delivery

Senior Software Developer

Frontend Software Engineer

Automation Controls Engineer - Mid Level

Marketing & Communications Manager (B2B IT Services)

Lead Delivery Manager

Business Development Manager – Print, Creative & Digital

Senior Test Engineer

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