Customer service Work, Jobs in More, Shr (with Salaries)

Customer Service Representative
Viperia —Bridgnorth
- £26,852.80 a year
- Full-time
- CRM software
- Customer service
- Data entry
- Free parking
- Employee discount
Quick apply
7d
Customer Advisor
Boots —Shrewsbury
- £13.02 an hour
- Part-time
- Customer service
- In-person
- Employee assistance programme
- Employee discount
Customer Service Advisor
TWC Parcel Collection Services —Shrewsbury
- £12.71 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Leisure Receptionist
Village Hotels - Maidstone - Leisure —Mainstone
- £10.85 - £12.71 an hour
- Part-time
- Sales
- Hotel
- Employee assistance programme
- Gym membership
Quick apply
9d
Senior Sales & Customer Service Administrator
British Ironwork Centre —Oswestry
- £28,000 - £32,000 a year
- Full-time
- Microsoft Word
- Sales
- Customer service
- Free parking
- Store discount
Quick apply
7d
Sales Assistant
Superdrug —Shrewsbury
- £9.75 - £13.00 an hour
- Sales
- Customer service
- Communication skills
- Store discount
- Employee discount
4d
Customer Team Member
SPAR —Shrewsbury
- Up to £12.25 an hour
- Part-time
- Sales
- Customer service
- Cash handling
- Employee discount
- Life insurance
Sales Support / Customer Service
Tabilo —Newtown
- £24,420.00 - £38,756.85 a year
- Full-time
- Microsoft Excel
- Customer service
- Administrative experience
- Free parking
Quick apply
9d
Channel Sales Administrator
Quartix Ltd —Newtown
- £14,400 - £14,934 a year
- Part-time
- CRM software
- Sales
- Customer service
- Free parking
- Annual leave
Quick apply
12d
Client Services Coordinator
Fellowship of Inspection Nominees —Telford
- £27,000 - £30,000 a year
- Part-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
- Work from home
Quick apply
5d
Travel Money Advisor
Currency Exchange Corporation Ltd —Shrewsbury
- £13.23 an hour
- Overtime
- Customer service
- Basic maths
- Financial services
Quick apply
2d
Technician, Customer Service
Carrier —Telford
- £24,785 - £49,420 a year
- Full-time
- Hybrid work
- Customer service
- Supervising experience
- Presentation skills
Customer Service Consultant
HSBC Global Services Limited —Telford
- From £28,800 a year
- Full-time
- Customer service
- Communication skills
- Employee discount
16h
Customer Service Administrator
Clarke & Wright —Shrewsbury
- From £25,000 a year
- Full-time
- Microsoft Office
- Administrative experience
- Accounting
- Free parking
- Annual leave
Quick apply
1d
Retail Sales Assistant - Temporary Contract
The Works —Newtown
- Hospitality
- Customer service
- Communication skills
- Employee assistance programme
- Employee discount
Customer Satisfaction Supervisor
British Ironwork Centre —Whittington
- From £14.50 an hour
- Full-time
- Management
- Customer service
- English
Quick apply
6d
Retail Sales Assistant - Keyholder
The Works —Newtown
- Hospitality
- Customer service
- Communication skills
- Employee assistance programme
- Employee discount
Sales Executive
Quartix Ltd —Newtown
- £28,000 - £30,000 a year
- Full-time
- CRM software
- Sales
- Microsoft Office
- Free parking
- Annual leave
Quick apply
6d
Recruitment Administrator
JAM CARE LIMITED —Telford
- £24,000 - £28,000 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Employee assistance programme
Quick apply
2d
CX Team Member
Foot Locker —Telford
- £10.00 - £13.85 an hour
- Part-time
- Sales
- Employee assistance programme
- Employee discount
6d

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Customer Service Representative

Viperia
Bridgnorth

Quick apply

Job details

Full-time
£26,852.80 a year
7 days ago

Benefits

Free parking
Casual dress
Employee discount

Qualifications

CRM software
Customer service
GCSE
Data entry
Phone etiquette
Communication skills

Full job description

Customer Service Representative — Viperia

Job Type: Full-time, 40 hours per week

Schedule: Monday–Friday

About Viperia

Viperia is a UK-based exotic reptile retailer and PVC vivarium manufacturer, serving reptile keepers across the country with high-quality animals, husbandry equipment, and custom-built enclosures. We're a growing, hands-on business that takes pride in genuine reptile expertise and looking after our customers properly — not just moving boxes.

The Role

We're looking for a friendly, organised, and reptile-savvy Customer Service Representative to be the first point of contact for our customers. You'll handle enquiries across email, phone, and live chat, help customers choose the right animals and equipment, track orders, and resolve issues quickly and calmly. This is a full-time, 40-hour-a-week role suited to someone who genuinely enjoys talking to people and has a real interest in — or willingness to learn — reptile keeping.

What You'll Be Doing

Responding to customer enquiries via email, phone, and live chat in a timely, friendly, and professional manner
Advising customers on livestock, husbandry equipment, and vivarium options based on their needs
Tracking and updating customers on order status, dispatch, and delivery queries
Handling returns, replacements, and complaints with patience and a solutions-first attitude
Liaising with the warehouse team on order issues, stock queries, and dispatch problems
Processing order amendments, cancellations, and refunds accurately in Shopify
Flagging recurring issues or product feedback to the wider team
Keeping accurate records of customer interactions and following up where needed
Supporting with occasional admin tasks as the business requires

What We're Looking For

Proven experience in a customer service role or similar position.
Strong data entry skills with high accuracy and attention to detail.
Excellent communication skills, both verbal and written, with a professional phone manner.
Ability to analyse information critically and provide effective solutions.
Demonstrated ability to upsell products or services tactfully without pressuring customers.
Organised, proactive, and capable of managing multiple tasks efficiently in a fast-paced environment.
Prior experience with CRM systems or similar software is advantageous
An interest in or knowledge of reptiles and exotic pet keeping is highly desirable but not required.

This role offers an engaging work environment where your interpersonal skills can thrive while contributing directly to customer satisfaction and business growth.

Pay: £26,852.80 per year

Benefits:

Casual dress
Employee discount
Free parking

Work Location: In person

Quick apply

Refine Your Search

customer service jobs in more, shr

Customer Service Representative

Customer Advisor

Customer Service Advisor

Leisure Receptionist

Senior Sales & Customer Service Administrator

Sales Assistant

Customer Team Member

Sales Support / Customer Service

Channel Sales Administrator

Client Services Coordinator

Travel Money Advisor

Technician, Customer Service

Customer Service Consultant

Customer Service Administrator

Retail Sales Assistant - Temporary Contract

Customer Satisfaction Supervisor

Retail Sales Assistant - Keyholder

Sales Executive

Recruitment Administrator

CX Team Member

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