Spa Work, Jobs in Mortimer West End, Ham (with Salaries)

House Manager - West Court Retreat
Nirvana Spa & Leisure Ltd —Finchampstead
- £32,000 a year
- Weekend availability
- Hospitality
- Hotel
- Organisational skills
- Employee discount
- Gym membership
7d
Events Coordinator
The Retreat Elcot Park —Newbury
- £27,000 a year
- Weekend availability
- Hospitality
- Hotel
- Organisational skills
- Employee assistance programme
- Referral programme
Quick apply
Bartender
Pennyhill Park Hotel & Spa —Bagshot
- £27,248 a year
- Bar
- Hotel
- Communication skills
- Employee assistance programme
- Employee discount
13d
Spa Attendant
Pennyhill Park Hotel & Spa —Bagshot
- £21,715 a year
- Weekend availability
- Hotel
- Employee assistance programme
- Employee discount
5d
Spa Waiter
Coworth Park —Ascot
- £29,536.80 a year
- Customer service
- English
- Hotel
- Employee discount
- Referral programme
Guest Services Assistant
Pennyhill Park Hotel & Spa —Bagshot
- £16,286 a year
- Weekend availability
- Hospitality
- Customer service
- Hotel
- Employee assistance programme
- Employee discount
5d
Spa Night Cleaner
Heckfield Place —Heckfield
- £27,000 a year
- Full-time
- Employee assistance programme
- Employee discount
Quick apply
Hotel Receptionist - West Court Retreat
Nirvana Spa & Leisure Ltd —Finchampstead
- £13 an hour
- Weekend availability
- Microsoft Word
- Hospitality
- Microsoft Excel
- Employee discount
- Referral programme
7d
Events Manager
Pennyhill Park Hotel & Spa —Bagshot
- Weekend availability
- Hospitality
- Sales
- Hotel
- Employee assistance programme
- Employee discount
13d
Spa Duty Manager
Pennyhill Park Hotel & Spa —Bagshot
- £29,870 a year
- Hotel
- Organisational skills
- Guest services
- Employee assistance programme
- Employee discount
14d
Spa Manager
Vita Skin and Hair Spa Group Ltd —Winchester
- £15.50 an hour
- Overtime
- Management
- In-person
- Leadership
- Store discount
- Health & wellbeing programme
Quick apply
Activities Coordinator
Hamberley Care Homes —Reading
- £31,000 a year
- Full-time
- Hotel
- Organisational skills
- Leadership
- Free parking
- Annual leave
Hotel Grounds & Facilities Assistant
Nirvana Spa & Leisure Ltd —Finchampstead
- £12.75 an hour
- Maintenance
- Hotel
- Organisational skills
- Employee discount
- Referral programme
7d
Trainee Gardener
Splendid Spa —Slough
- £31,750 - £36,750 a year
- Full-time
- Maintenance
- In-person
- Leadership
Quick apply
12d
Waiting Staff - West Court Retreat
Nirvana Spa & Leisure Ltd —Finchampstead
- Up to £13 an hour
- Hospitality
- Customer service
- Communication skills
- Employee discount
- Referral programme
7d
Spa Receptionist
Crowne Plaza Marlow —Marlow
- £12.71 an hour
- Weekend availability
- Hospitality
- Customer service
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
Events Duty Manager
The Post Barn —Newbury
- Up to £33,000 a year
- Full-time
- Bar
- Bachelor's degree
- Organisational skills
- Free parking
- Employee discount
Quick apply
4d
Conference and Banqueting Assistant
Pennyhill Park Hotel & Spa —Bagshot
- £13.05 an hour
- Bar
- Hotel
- Communication skills
- Employee assistance programme
- Employee discount
Spa Receptionist
The Retreat Elcot Park —Newbury
- Part-time
- Hotel
- Referral programme
Quick apply
6d
Health Club Team Member
Norton Park Hotel, Spa & Manor House —Winchester
- £8.00 - £12.71 an hour
- Weekend availability
- Bar
- Customer service
- Hotel
- Free parking
- Employee assistance programme
Quick apply

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House Manager - West Court Retreat

Nirvana Spa & Leisure Ltd -
Finchampstead

Apply Now

Job details

£32,000 a year
7 days ago

Benefits

Employee discount
Gym membership
Referral programme
Sick pay

Qualifications

Hospitality
Organisational skills
Leadership
Communication skills

Full job description

Overall aim of the job:

We are seeking an experienced, professional House Manager to join the management team at West Court Retreat. This role offers the opportunity to drive service excellence and contribute to the hotel's continuous growth and customer experience improvements.

The ideal candidate will oversee daily operations, ensuring the highest standards of service, facility presentation, and staff performance.

Please note, West Court Retreat is not on a public transport route, so please consider necessary travel arrangements.

Key Responsibilities:

Operations Management: Oversee hotel operations during shifts, ensuring high presentation standards and efficient performance across departments.
Staff Supervision: Motivate and manage staff across departments, ensuring consistent service excellence and the identification of training needs.
Customer Experience: Handle guest check-ins/outs and resolve customer enquiries or issues, striving to exceed guest expectations.
Health & Safety: Collaborate with the Group Health & Safety Manager to ensure compliance with safety standards, provide first aid when needed, and oversee emergency procedures.
Maintenance Support: Work with the Maintenance Manager to identify and communicate maintenance needs, ensuring smooth hotel operations.
Revenue & Performance: Assist the General Manager with business opportunities, occupancy strategies, and achieving financial targets, including monitoring daily revenue and cost control.
Communication & Coordination: Ensure smooth communication between departments, manage daily operational challenges, and act as the central point for resolving guest and staff concerns.
Event & Guest Engagement: Coordinate events and initiatives that enhance guest experiences and community engagement.

Skills & Competencies:

Leadership & Motivation: Ability to lead and inspire teams, foster a collaborative work environment, and manage cross-departmental responsibilities.
Problem-Solving: Proactive and solution-oriented with a "can-do" attitude, able to resolve issues quickly and effectively.
Organisational Skills: Strong planning and multitasking capabilities, thriving under pressure.
Customer-Centric: Passionate about delivering exceptional service to both guests and staff, with a focus on customer satisfaction.
Communication: Excellent interpersonal and communication skills, able to handle guest inquiries and staff management efficiently.
Flexibility: Willing to work evenings, weekends, and holidays, and cover overnight shifts when necessary.

Experience:

Minimum of 3 years' experience in a Duty Management role within the hospitality or leisure industry.
Proven experience in a customer-focused environment with a high standard of service delivery.

What we’ll offer you:

Full Membership to Nirvana Spa and Gym 108
Life Assurance (4 x Annual Salary)
Medical Cash plan *
Thrive Mental Health App
Complimentary guest passes
Discounts on selected products
Company sick pay *
Recognition & reward company days out
Paid breaks
Employee Referral Scheme

(* upon successful completion of probationary period)

Equal Opportunities

Nirvana Spa and Leisure Ltd recognises that discrimination in the workplace in any form is unacceptable and in most cases unlawful. We have therefore adopted an Equal Opportunities Policy to ensure that all job applicants and employees are treated fairly and without favour or prejudice. We are committed to applying this policy throughout all areas of employment, recruitment and selection, training, development and promotion. In all situations, people will be judged solely on merit or ability.

We will ensure that no job applicant or employee receives less favourable treatment on the grounds of race, colour, nationality, ethnic, or national origin, sex, marital status, sexual orientation, disability, political opinion/affiliation, age, religion or belief. Our application form will be as simple and straight forward as possible and we will not ask for unnecessary information. Interview questions will be related to the requirements of the job and we will not seek irrelevant qualifications. Applicants will be short listed/selected solely on the basis of capability.

Apply Now

Refine Your Search

spa jobs in mortimer west end, ham

House Manager - West Court Retreat

Events Coordinator

Bartender

Spa Attendant

Spa Waiter

Guest Services Assistant

Spa Night Cleaner

Hotel Receptionist - West Court Retreat

Events Manager

Spa Duty Manager

Spa Manager

Activities Coordinator

Hotel Grounds & Facilities Assistant

Trainee Gardener

Waiting Staff - West Court Retreat

Spa Receptionist

Events Duty Manager

Conference and Banqueting Assistant

Spa Receptionist

Health Club Team Member

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