It Work, Jobs in North Shields, Twr (with Salaries)

Technical Support Manager
Midea UK —North Shields
- £45,000 a year
- Full-time
- In-person
- Communication skills
- Life insurance
Quick apply
Customer Support Expert (Technical Support)
Sage —Newcastle upon Tyne
- From £28,000 a year
Desktop Support Engineer - New Castle - Temp
Intuit ED Ltd —Cramlington
- Part-time
- Maintenance
- Windows
- Microsoft Office
Quick apply
Help Desk Technical Support
Trimble —Newcastle upon Tyne
- Full-time
- Google Suite
- English
- Communication skills
12d
IT Support Specialist
Time for Recruitment —Newcastle upon Tyne
- £28,000 - £30,000 a year
- Overtime
- Free parking
- Referral programme
Quick apply
3d
IT Support Technician (6 month FTC)
Ingersoll-Rand —Sunderland
- Temporary
- Travel
- Computer networking
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
3d
IT Project Manager
Winn Group —Newcastle upon Tyne
- Up to £40,000 a year
- Full-time
- Analysis skills
- Project management
- Software development
- Flexible schedule
Quick apply
3d
IT Support Technician
TEAM RH FITNESS LTD —Gateshead
- Up to £35,000 a year
- Computer networking
- In-person
- Communication skills
Quick apply
13d
1st Line Desktop Support Technician
Vertu Motors —Newcastle upon Tyne
- £24,784.50 a year
- Full-time
- Remote
- Microsoft Outlook
- Customer service
- Organisational skills
- Employee discount
Quick apply
5d
IT Support Specialist
Authentix, Inc. —Consett
- Full-time
- Master's degree
- Computer skills
- In-person
Quick apply
IT Apprentice
Primary Goal —Sunderland
- £7.55 an hour
- Full-time
- School
Quick apply
IT Service Delivery Analyst
Newcastle Building Society —Newcastle upon Tyne
- Full-time
- Hybrid work
- Continuous improvement
- Analytics
- Annual leave
- Employee assistance programme
5d
IT Support Analyst Apprentice
APPRENTIFY GROUP —Newcastle upon Tyne
- £25,878 a year
- Full-time
- Hybrid work
- Microsoft Word
- Communication skills
- Annual leave
- Employee assistance programme
Infrastructure and Network Engineer
Waterstons —Durham
- £27,000 - £32,000 a year
- Weekend availability
- Hybrid work
- Employee assistance programme
- Sick pay
Service Desk Engineer
Waterstons —Durham
- £28,000 - £32,000 a year
- Weekend availability
- Hybrid work
- Continuous improvement
- Employee assistance programme
- Sick pay
Service Desk Consultant - 2nd Line (Infrastructure)
Technology Services Group —Newcastle upon Tyne
- £40,000 a year
- Mentoring
- Training & development
- Annual leave
- Employee assistance programme
IT Service Desk Manager
Lookers —Newcastle upon Tyne
- Continuous improvement
- Training & development
- Leadership
- Annual leave
Quick apply
13d
Internal IT Engineer
Partnerize —Newcastle upon Tyne
- Travel
- Organisational skills
- Communication skills
- Health & wellbeing programme
- Employee assistance programme
Quick apply
IT Engineer
Highly Marelli UK Limited —Washington
- Full-time
- Computer Science
- English
- SQL
- Free parking
- Bereavement leave
Quick apply
11d
IT Systems Analyst
J Barbour and Sons —South Shields
- Full-time
- Computer Science
- System design
- Bachelor's degree
- Free parking
- Store discount
Quick apply
12d

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Technical Support Manager

Midea UK
North Shields

Quick apply

Job details

Permanent | Full-time
£45,000 a year

Benefits

Company car
Company pension
Company events
Life insurance
On-site parking

Qualifications

Technical troubleshooting
Sales support
Customer support
NVQ
Communication skills
Air conditioning
Help desk

Full job description

We offer high-tech solutions for heating, cooling and heat recovery that reflect today's demand for sustainable construction.

We currently have a full time vacancy for a Technical Support Engineer based at our head office in North Shields to provide technical support on our range of Air Conditioning Products for our growing installer network.

As a technical support engineer, you will handle post-sale technical enquiries including fault finding, product information, spare parts and more from our installer network. You will be given training in all manufactured products and intrusted to provide the best technical support to our customers and engineers.

The Role

Take ownership for technical and service-related enquiries.
Develop an understanding of this companies service department and work as part of a wider team providing technical support to field service engineers, customer services, warranty claims and sales teams.
Identify emerging issues and trends and escalate to Technical Services and Product Management teams
Provide feedback from the field to the Training department for the development of training material
Remain up to date with the relevant industry standards, British Standards, Building Regulations etc
Provide support to installers in regard to relevant industry regulations, standards and documentation
Use the business systems in place to support activities of job role and enable accurate reporting.
As a member of the technical team you may be asked on occasion to undertake a variety of tasks and/or be involved in projects undertaken by the technical department

The Person:

FGAS 2079.
At least 5 years experience.
NVQ level 2/3 Air Conditioning.
Experience of fault diagnosis.
Exceptional customer service.
This role requires excellent IT, organisational, communication and presentation skills with a strong customer focus.
Ability to accurately interpret and communicate manufacturers instructions and industry standards.

Pay: £45,000.00 per year

Benefits:

Company car
Company events
Company pension
Life insurance
On-site parking

Licence/Certification:

FGas Certificate (required)

Work Location: In person

Quick apply

Refine Your Search

it jobs in north shields, twr

Technical Support Manager

Customer Support Expert (Technical Support)

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IT Support Technician (6 month FTC)

IT Project Manager

IT Support Technician

1st Line Desktop Support Technician

IT Support Specialist

IT Apprentice

IT Service Delivery Analyst

IT Support Analyst Apprentice

Infrastructure and Network Engineer

Service Desk Engineer

Service Desk Consultant - 2nd Line (Infrastructure)

IT Service Desk Manager

Internal IT Engineer

IT Engineer

IT Systems Analyst

I want to receive the latest job alerts for it in north shields, twr

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