Welfare Work, Jobs in Norwich (with Salaries)

Onsite Counsellor
Optima Health —Norwich
- £28,500 a year
- Part-time
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- Computer literacy
- Paid training
- Annual leave
Sweeper Driver up to 3.5 tonne
Norwich City Services Limited —Norwich
- From £25,725 a year
- Full-time
- Customer service
- Cleaning
- In-person
- Annual leave
Quick apply
13h
Apprentice Teaching Assistant
Tech Educators —Norwich
- £14,560.00 - £23,496.20 a year
- Full-time
- Marketing
- In-person
- Care plans
Quick apply
11h
Housing Income Recovery Officer
The Benjamin Foundation —Norwich
- £32,000 - £36,000 a year
- Part-time
- Hybrid work
- Databases
- Analysis skills
- IT
- Work from home
Quick apply
11h
Referrals Coordinator - Childrens' Homes
Juventas Services Ltd —Norwich
- Up to £31,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- Databases
- Business development
- Free parking
- Health & wellbeing programme
Quick apply
2d
Private Patient Coordinator
Newmedica —Norwich
- £28,009 a year
- Weekend availability
- Computer literacy
- Microsoft Office
- Data entry
- Annual leave
Quick apply
Room Attendant
Eclipse Hotels Group —Norwich
- Part-time
- Hotel
- Cleaning
- Employee assistance programme
- Employee discount
Quick apply
Family Support Worker ( Part Time bank role)
AG Family Support —Norwich
- £14 - £16 an hour
- 12 hour shift
- English
- Experience working with children
- Driving
- Flexible schedule
Quick apply
1d
Animal Nursing Assistant (Clinical & Administrative)
Wangford Veterinary Clinic —Beccles
- £25,420.00 - £38,573.83 a year
- Full-time
- Cleaning
- In-person
- Communication skills
Quick apply
2d
Military Training Instructor
Learning Curve Group —Norwich
- £26,000 - £30,000 a year
- Full-time
- Maths
- Mentoring
- Communication skills
- Annual leave
Fitter
UK Power Networks —Norwich
- £41,031 a year
- Customer service
- Maintenance
- Travel
- Annual leave
- Employee assistance programme
9d
Children, Young People and Families Waiting Well Engagement Coordinator - Supporting Smiles
Ormiston Families —Norwich
- £34,467 a year
- Full-time
- Hybrid work
- In-person
- Analytics
- Health & wellbeing programme
- Work from home
Quick apply
2d
Behaviour Officer
Inspiration Trust —Norwich
- £23,091 - £24,612 a year
- Full-time
- Experience working with children
- Organisational skills
- School
- Free parking
- Annual leave
10h
Would you like to Teach at ECC?
East Coast College —Great Yarmouth
- £35,112.48 - £41,600.00 a year
- Full-time
- Maths
- Teaching
Quick apply
Apprentice Ophthalmic Assistant
Newmedica —Norwich
- £16,640 a year
- Full-time
- Customer service
- Computer literacy
- Microsoft Office
- Annual leave
Quick apply
13d
Stock Person/s
Hillside Animal Sanctuary —Norwich
- From £12.82 an hour
- Part-time
- Maintenance
- Driving
- Cleaning
Quick apply
9d
Early Years Apprentice
Seedlings Day Nursery, Norwich —Norwich
- £8.50 an hour
- Full-time
- Childcare
- In-person
- School
- Store discount
- Employee discount
Quick apply
8d
Horse Groom
Hillside Animal Sanctuary —Old Buckenham
- Weekend availability
- Cleaning
- Power tools
- In-person
Quick apply
9d
Librarian and Enrichment Coordinator
Inspiration Trust —Norwich
- £26,217 - £28,439 a year
- Full-time
- Maths
- Experience working with children
- Organisational skills
- Free parking
- Annual leave
2d
Security Officer - High End Retail
Interr —Norwich
- £13.45 an hour
- Overtime
- Microsoft Word
- Customer service
- In-person
- Annual leave
- Referral programme
Quick apply
2d

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Onsite Counsellor

Optima Health -
Norwich

Apply Now

Job details

Permanent | Part-time
£28,500 a year

Benefits

Paid training
Cycle to work scheme
Free flu jabs
Annual leave
Company pension
Employee assistance programme
Car scheme

Qualifications

Microsoft Word
Customer service call handling
Microsoft Outlook
Inbound customer enquiry call handling
Computer literacy
Windows
Databases
Appointment booking and call handling

Full job description

Job Title: Counsellor
Location: Hybrid in Norfolk - 1 day onsite (NR1 2DH) 2 days working from home
Salary: £28,500 pro rata per annum
Contract Type: Part Time, Permanent -
Hours: 22.5 hours

Right to live and work within the UK is required for this role.

About Us:

About Us

Optima Health is the UK's largest provider of Occupational Health and wellbeing services, supporting organisations across both the public and private sectors. With a heritage dating back to 1947, we have been helping employers create healthier, high-performing workplaces for generations, and we continue to evolve with innovative, practical solutions that make a real difference.

At the heart of our story are our people. We bring together like-minded professionals who are passionate about improving workplace health and wellbeing and delivering meaningful support to the organisations we work with across the UK.

When you join Optima Health, you become part of something bigger. We invest in our people/you through structured induction, ongoing training and tailored career development, helping you build the skills and experience to grow your career.

Together, we live our values:

One Team – There are no barriers in our business. We trust each other and work together as one team to deliver what our clients need. We all have a part to play in our future, and everyone's contribution is important and valued.

Doing the Right Thing – We operate to the highest standards. Success is underpinned by honesty and integrity, and by doing what we say we will do. We care about the impact of our work on our people, our clients, their employees, society, and the world we live in. Caring for our colleagues' wellbeing and respecting their time, energy and balance is fundamental to this value.

Shaping Tomorrow – We are always looking for ways to improve and innovate. We train, support and empower future leaders, invest in market-leading propositions and use technology to advance service and clinical outcomes. We evolve how we work - embracing smater, more flexible approaches that help our people thrive both professionally and personally.

Never Too Big to Care – We always retain a client-first approach. Every client, and every one of their employees that we support, matters. We work in partnership to optimise workplace health and wellbeing, sharing in the benefits of growing together.

Role Summary:

This is a hybrid role where you will be working 1 day on site in Norfolk providing face to face sessions, you will also be working 2 days from home providing telephone counselling.

Main Duties and Responsibilities:

To provide a personalised assessment facility for all customers and clients to give information, guidance or referral to in-house professionals or external experts for progression.
To provide ongoing counselling or welfare support (hour long appointments by phone) if required.
To directly book appointments with front line practitioners on behalf of customers/clients utilising a diary facility.
To provide positive help, assistance, and information to callers as appropriate to their requirements.
To maintain confidential customer and client records in accordance with the Data Protection Act.
To handle all cases in a professional manner, adhering to Employee Assistance ethics and codes of practice.
To fully commit to continuing professional development in line with business needs including relevant computer and management training and professional development.

Experience, Skills, and Knowledge Required for the Role:

Minimum of a Diploma in Counselling or higher - level 4 or above
Must be registered as an individual with the BACP or equivalent - ideally working towards accreditation
Experience working for an organisation as a Counsellor
Security checks including DBS (Disclosure and Barring Service) and Disclosure Scotland Checks will be required to be completed by successful applicants.
Experience of telephone work either in a service orientated customer care environment or social work/welfare rights helpline.
Confident and competent computer user is essential. We use several databases and programs including Word for Windows and Microsoft Outlook Working from home, there is a requirement that you would be able to follow simple instructions over the phone for basic computer issues with our IT support team if required.

What Can We Offer You?

25 Days Annual Leave + Bank Holidays
Buy and Sell Holiday Scheme
Life Assurance
Pension Scheme
Health Cash Plan
Electric Vehicle Salary Sacrifice Scheme
Volunteer Days
YuLife Employee Benefits Platform
Save As You Earn Scheme
Eye Test Vouchers
Flu Vaccination Scheme
Cycle to work scheme
Clinical Training Academy
Paid CPD Days
Professional Registration Fees Paid
RAVE Awards
Employee Assistance Programme
Right to Request Flexible Working From Day 1

Optima Health is committed to creating a diverse and inclusive environment and is proud to be an equal opportunity employer. All applicants meeting the minimum criteria for the role will receive consideration for employment without regard to age, gender or gender expression, disability, race or ethnicity, religion or belief or sexual orientation.

INDOP3

Apply Now

Refine Your Search

welfare jobs in norwich

Onsite Counsellor

Sweeper Driver up to 3.5 tonne

Apprentice Teaching Assistant

Housing Income Recovery Officer

Referrals Coordinator - Childrens' Homes

Private Patient Coordinator

Room Attendant

Family Support Worker ( Part Time bank role)

Animal Nursing Assistant (Clinical & Administrative)

Military Training Instructor

Fitter

Children, Young People and Families Waiting Well Engagement Coordinator - Supporting Smiles

Behaviour Officer

Would you like to Teach at ECC?

Apprentice Ophthalmic Assistant

Stock Person/s

Early Years Apprentice

Horse Groom

Librarian and Enrichment Coordinator

Security Officer - High End Retail

I want to receive the latest job alerts for welfare in norwich

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