Full time Work, Jobs in Oakington (with Salaries)

Retail & Customer Experience Advisor
Beam Group —Cambridge
- £27,000 - £30,000 a year
- Overtime
- Bilingual
- Microsoft Word
- Microsoft Outlook
- Free parking
- Profit sharing
Quick apply
1d
Reception Team Member
Travelodge —Cambridge
- £12.71 an hour
- Full-time
- No experience needed
- Hotel
- Front desk
- Employee discount
8d
Brand Executive – Graduate Role
Beam Group —Cambridge
- £28,000 - £31,000 a year
- Full-time
- Marketing
- In-person
- Business
- Free parking
- Profit sharing
Quick apply
Events Co-ordinator
The Varsity Hotel & spa —Cambridge
- £29,500 - £31,000 a year
- Full-time
- Bar
- Sales
- Microsoft Office
- Employee discount
- Gym membership
Quick apply
Packing Assistant
The Little HR Department —Bar Hill
- From £25,000 a year
- Full-time
- Cleaning
- Warehouse experience
- Free parking
Quick apply
Workplace Experience Host
Sodexo —Cambridge
- £15 an hour
- Full-time
- Microsoft Word
- Microsoft Outlook
- Continuous improvement
- Employee assistance programme
Quick apply
8d
Storeroom Controller with Product Pre Configuration duties
ICON Value Added Distribution Ltd —Saint Ives
- £25,500 - £30,000 a year
- Full-time
- Computer literacy
- Assembly
- Data entry
- Free parking
Quick apply
Production Operative - Nights (18:00-06:00, Monday to Thursday)
Malary Ltd —Cambridge
- £33,488 - £34,684 a year
- Overtime
- No experience needed
- Forklift
- In-person
- Referral programme
Quick apply
Head of Customer Success
Cambrionix —Cambridge
- £85,000 - £90,000 a year
- Full-time
- Hybrid work
- Team management
- Free parking
- Life insurance
Quick apply
10d
Ambulance Care Assistant
EMED Group —Cambridge
- £12.71 an hour
- Full-time
- Patient care
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
12d
Office Manager
Cambridge Enterprise —Cambridge
- From £30,000 a year
- Hybrid work
- Microsoft Office
- Supervising experience
- Team management
Postal Delivery Driver
Royal Mail Group —Cambridge
- £13.68 an hour
- Overtime
- Customer service
Trainee Jeweller
Chloe's Jewellers —Saint Ives
- From £12.71 an hour
- Full-time
- In-person
- Communication skills
- Store discount
- Paid training
Quick apply
Administrator
Brown&Co —Cambridge
- Full-time
- Microsoft Word
- Microsoft Outlook
- Databases
Account Ops - Customer Service Specialist
Ultra Clean Technology —Cambridge
- £28,000 a year
- Full-time
- CRM software
- Salesforce
- Computer skills
- Free parking
- Annual leave
Quick apply
4d
Kennel & Cattery Assistant
Cozy Pets Boutique Hotel Ltd —Cambridge
- £10.85 - £12.88 an hour
- Part-time
- Customer service
- Hotel
- Organisational skills
Quick apply
13d
Reception Team Member
Welcome Break —Boxworth
- Up to £12.85 an hour
- Overtime
- Hotel
- Front desk
- Free parking
- Employee discount
3d
Delivery Driver
Milk & More —Cambridge
- £31,834 a year
- Full-time
- Sales
- Customer service
- In-person
- Free parking
- Annual leave
Quick apply
8d
Human Resources Administrator
University of Cambridge —Cambridge
- £13.45 - £18.67 an hour
- Temporary
- Hybrid work
- Computer literacy
- Human resources
- Organisational skills
- Annual leave
Quick apply
Weighbridge Administrator
Malary Ltd —Cambridge
- £30,000 a year
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
- Referral programme
Quick apply

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Retail & Customer Experience Advisor

Beam Group -
Cambridge

Quick apply

Job details

Permanent | Full-time
£27,000 - £30,000 a year
1 day ago

Benefits

Free parking
Profit sharing
Company pension
Employee discount
Flexible schedule
On-site parking

Qualifications

Live chat
Bilingual
Microsoft Word
Microsoft Outlook
Internal department liaison
Microsoft Office Suite
E-commerce
Customer interaction

Full job description

Retail & Customer Experience Advisor

Location: Cambridge, CB24 4UQ
Salary: £27,000 – £30,000 per annum including performance-related bonus and overtime opportunities during peak period (x1.5 pay)
Contract: Full-time, Permanent
Hours: Monday–Friday, 7.5 hours a day, flexible hours between 8-5.
Benefits: 25 days’ holiday + company profit share scheme + up to 6% contributory pension + life cover

Help us deliver an outstanding experience for our customers

Are you a great communicator who enjoys helping people, solving problems and making sure things get done properly?

We’re looking for a Retail & Customer Experience Advisor to join our team at Beam Group.

This isn’t just a traditional customer service role. You’ll be at the heart of the experience we provide to consumers buying our premium brands, working across our direct-to-consumer websites, retail and marketplace channels.

You’ll speak directly with customers, help manage online orders and returns, work with teams across our business and make sure that every interaction with our brands leaves a positive impression.

If you’re organised, confident, commercially aware and genuinely enjoy helping people, this could be a great opportunity to build your career with us.

What will you be doing?

Every day will be different. You’ll work across a range of brands, customers and online platforms, taking ownership of queries and helping ensure we deliver the high standard of service our customers expect.

Your responsibilities will include:

· Looking after our customers – responding to enquiries by phone, email, live chat and social media in a friendly, knowledgeable and professional way.

· Solving problems – understanding what the customer needs, taking ownership and finding the right solution.

· Supporting our online retail operations – helping manage orders, returns, stock information and other daily activity across our D2C, retail and marketplace platforms.

· Working across the business – collaborating with our Sales, Logistics and Brand teams to resolve issues and keep customers happy.

· Keeping customers informed – making sure product information, FAQs, manuals and other content on our websites is accurate and up to date.

· Using data to improve our service – producing and managing reports covering customer interactions, orders and service levels.

· Looking for ways to improve – spotting recurring issues and opportunities to make the customer journey simpler and better.

Who are we looking for?

Experience is useful, but attitude is just as important to us.

We’re looking for someone who takes pride in doing a great job and genuinely cares about the experience they provide to customers.

You might be a great fit if you are:

Customer focused – you naturally want to help people and are willing to go the extra mile to find the right solution.

A great communicator – you’re confident speaking with customers and can communicate clearly and professionally in writing.

A problem solver – rather than simply passing an issue on, you enjoy understanding what has happened and finding a solution.

Organised – you’re comfortable managing different priorities and making sure nothing gets missed.

Calm under pressure – you can stay positive and professional when things get busy or when dealing with a difficult situation.

Comfortable with technology – you’re confident using Microsoft applications and happy learning new systems and online platforms.

A team player – you enjoy working with different departments and understand that great customer service requires people to work together.

Why Beam Group?

Beam Group is an established brand management and distribution business working with premium consumer brands across categories including small domestic appliances, air treatment and floorcare.

You’ll be based at our Cambridge facility and join an experienced team where you’ll gain exposure to customer experience, e-commerce, marketplaces, retail operations and premium consumer brands.

We want people to build careers with us, not simply fill roles. As you develop your knowledge and experience, there will be opportunities to take on more responsibility and develop your career across the wider business.

You’ll also receive:

· 25 days’ holiday

· Company Profit Share Scheme

· Contributory pension of up to 6%

· Life cover

· The opportunity to work with exciting premium consumer brands

· Exposure to different areas of a growing commercial business

Sound like you?

If you’re someone who enjoys helping people, solving problems and taking ownership – and you want to work in a business where you can learn, develop and make a genuine contribution – we’d love to hear from you.

The opportunity in one sentence

Join us and help create the kind of customer experience that turns someone who buys one of our products into someone who wants to buy from our brands again.

Pay: £27,000.00-£30,000.00 per year

Benefits:

Company pension
Employee discount
Free parking
On-site parking
Profit sharing

Work Location: In person

Quick apply

Refine Your Search

full time jobs in oakington

Retail & Customer Experience Advisor

Reception Team Member

Brand Executive – Graduate Role

Events Co-ordinator

Packing Assistant

Workplace Experience Host

Storeroom Controller with Product Pre Configuration duties

Production Operative - Nights (18:00-06:00, Monday to Thursday)

Head of Customer Success

Ambulance Care Assistant

Office Manager

Postal Delivery Driver

Trainee Jeweller

Administrator

Account Ops - Customer Service Specialist

Kennel & Cattery Assistant

Reception Team Member

Delivery Driver

Human Resources Administrator

Weighbridge Administrator

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