Line support Work, Jobs in Ormesby, Nyk (with Salaries)

1st/2nd Line Support Analyst
Ramsdens Financial Ltd —Stockton-on-Tees
- From £15.18 an hour
- Full-time
- Windows
- Microsoft Office
- SQL
- Employee assistance programme
- Employee discount
Quick apply
Bank Support Assistant
Sanctuary Supported Living —Middlesbrough
- £13.15 an hour
- Cooking
- Microsoft Office
- IT
- Annual leave
- Employee assistance programme
Quick apply
Enhanced Protective Services Officer
Triton Risk Management —Wilton
- Up to £220 a day
- Full-time
- Microsoft Word
- Microsoft Outlook
- English
Quick apply
9d
Coroners Officer (Ref 26-080)
Cleveland Police —Middlesbrough
- £33,603 - £35,772 a year
- Weekend availability
- Microsoft Office
- Communication skills
2d
Warehouse Operations Administrator
Homeware Essentials Ltd —Skelton
- From £13.50 an hour
- Full-time
- Microsoft Excel
- ERP systems
- English
- Annual leave
- Employee discount
Quick apply
Maintenance Worker / Gardener based at Reuben Manor, Stockton-on-Tees
MHA —Eaglescliffe
- £14.09 an hour
- Full-time
- Maintenance
- Travel
- Communication skills
- Annual leave
11d
Senior Young Dads Worker Tees Valley
Inspired Human Resources Ltd —Middlesbrough
- £30,321 a year
- Full-time
- Hybrid work
- Social media management
- Supervising experience
- Project management
Quick apply
7d
Officer of the Watch
PD Ports —Middlesbrough
- £42,500 a year
- Full-time
- In-person
- Leadership
- Free parking
- Referral programme
Quick apply
12d
Barista
Starbucks —Cargo Fleet
- Weekend availability
- Store discount
- Employee assistance programme
Trainee Earwax Removal Practitioner
Earwax Clinic Sunderland —Sunderland
- £12.71 an hour
- Overtime
- Driving
- Patient care
- In-person
Quick apply
9d
Receptionist/Customer Service
GFD Trading Limited —Stockton-on-Tees
- £24,800 - £25,500 a year
- Full-time
- No experience needed
- Windows
- In-person
- Free parking
- Employee discount
Quick apply
3d
Universtiy Teaching Assistant (Supply) - ACE28
KEYFORT Group Ltd —Middlesbrough
- £13.65 an hour
- Monday to Friday
- University
- In-person
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
10d
Bar staff / 7043 - The Half Moon Inn, Billingham
J D Wetherspoon plc —Billingham
- £12.81 an hour
- Weekend availability
- Bar
- No experience needed
- Hotel
- Annual leave
- Employee discount
3d
Residential Support Worker
Unified care services —Redcar
- £14.00 - £14.50 an hour
- Full-time
- Childcare
- Experience working with children
- Organisational skills
- Paid training
- Employee assistance programme
Quick apply
Engage Mentor - Casual
Keys Group —Middlesbrough
- £20 - £30 an hour
- Travel
- Communication skills
- Employee discount
- Referral programme
Quick apply
10d
Postal Delivery Driver
Royal Mail Group —Middlesbrough
- £13.68 an hour
- Overtime
Hire Administrator
SunbeltRentals —Cleveland
- Sales
- Customer service
- Computer literacy
- Annual leave
Quick apply
Kitchen staff / 7942 - The Red Anchor, Stockton-on-Tees - JDW Franchise Site
J D Wetherspoon plc —Stockton-on-Tees
- £12.71 an hour
- Weekend availability
- Bar
- No experience needed
- Hotel
- Annual leave
- Employee discount
6d
Aircraft Operations Agent (Part-Time)
Willis Aviation —Darlington
- 12 hour shift
- Customer service
- Microsoft Office
- Organisational skills
Quick apply
8d
1st Line Support Engineer
razorblue Careers —Stockton-on-Tees
- £25,775.00 - £25,775.88 a year
- Hybrid work
- Azure
- English
- Microsoft Office
- Life insurance
- Referral programme
Quick apply
3d

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1st/2nd Line Support Analyst

Ramsdens Financial Ltd -
Stockton-on-Tees

Quick apply

Job details

Permanent | Full-time
From £15.18 an hour

Benefits

Company pension
Employee assistance programme
Employee discount

Qualifications

IIS
Windows
Microsoft Office
SQL
Active Directory
VPN

Full job description

About the company

Ramsdens is a trusted and expanding multi-service retailer offering Travel Money, Jewellery, Gold buying and Loan Services; we have over 160 High Street stores in England, Scotland and Wales. We are proud to have been named one of the Sunday Times Best Places to Work 2026, reflecting our commitment to creating an exceptional workplace where people feel valued, supported and able to thrive.

We are looking to recruit a 1st & 2nd line IT support analyst working in our Teesside head office

Benefits

Competitive market rates of pay
Monthly pay
Bonus Scheme
28 days holiday increasing to 33 (with service)
Birthday Holiday
Company Pension Scheme
Staff Discount scheme
Comprehensive induction programme
Opportunities for staff development
Employee Recognition Scheme
Fully supported Employee Assistance Programme and access to our 24/7 well-being portal
Fully inclusive family friendly policies.

Job responsibilities

We are looking for a 1st & 2nd line IT support analyst to join our team onsite in Teesside. This is a key role providing responsive and efficient IT support.

Key Duties and Tasks:

To report to the RFL IT Support Manager.
To analyse and resolve day to day technical problems in support of the RFL.
To log all support calls and prioritise them accordingly.
To progress project work as allocated by the IT Support Manager.
To maintain currency on all Ramsdens systems.
To escalate issues to the IT Support Manager.
Ensure that departmental SLAs are achieved.
To maintain a broad knowledge of state-of-the-art technology, equipment, and/or systems.
To substitute for other team members in periods of their absence.
To conduct new branch installations.
To visit Ramsdens sites where physical first-hand assistance is required.
To act as a point of escalation for issues raised by other team members.
To perform other related duties as assigned by the RFL IT Support Manager and RFL Directors

Person Specification

Essential

Software Knowledge

Demonstrate sound ability to support Windows desktop environments.
Have sound knowledge of current Windows user operating systems.
MS Office (various versions).

Hardware Knowledge

PC break fix.
Routers
Wi-Fi
Printers
LANs
WANs
Firewalls

Support Environment

High standards of efficiency and determination.
Show awareness of business operating processes.
Sound capability handling support calls.
Proven ability to handle high levels of call volumes.

Communication

Able to give and take clear instruction in various forms, i.e. verbal, e-mail
Capable of demonstrating good listening skills.
Able to solve problems with both staff and users alike, through effective communication.
Take pride in personal presentation

Desirable

Software Knowledge

Terminal Server (RDP) users
SQL database.
IIS Websites
MS Active Directory
Microsoft Servers

Hardware Knowledge

VPNs

Support Environment

Experience using case logging systems
Handling cash balancing issues in a retail environment

You must be willing to work 37.5 hours per week. (5 days per week Monday to Saturday)

This is an opportunity to pursue a career in a business named in the Sunday Times Best place to Work 2026 list and voted Employer of the Year (in the coveted NPA Awards) 2023. Ramsdens care about their employees and personal development. If you desire to work for a company that gives job security and satisfaction, a company that offers career progression, then you have found the right business in Ramsdens.

91% of staff say their branch/department is a happy place to work
95% of staff believe they have job security
85% of the staff said they look forward to coming to work and are enthusiastic about the job they do

If you wish to be considered for this position, please click the apply now button.

Pay: From £15.18 per hour

Work Location: In person

Quick apply

Refine Your Search

line support jobs in ormesby, nyk

1st/2nd Line Support Analyst

Bank Support Assistant

Enhanced Protective Services Officer

Coroners Officer (Ref 26-080)

Warehouse Operations Administrator

Maintenance Worker / Gardener based at Reuben Manor, Stockton-on-Tees

Senior Young Dads Worker Tees Valley

Officer of the Watch

Barista

Trainee Earwax Removal Practitioner

Receptionist/Customer Service

Universtiy Teaching Assistant (Supply) - ACE28

Bar staff / 7043 - The Half Moon Inn, Billingham

Residential Support Worker

Engage Mentor - Casual

Postal Delivery Driver

Hire Administrator

Kitchen staff / 7942 - The Red Anchor, Stockton-on-Tees - JDW Franchise Site

Aircraft Operations Agent (Part-Time)

1st Line Support Engineer

I want to receive the latest job alerts for line support in ormesby, nyk

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