Customer advisor Work, Jobs in Painswick, Gls (with Salaries)

Customer Service Administrator
Smiths Gloucester Limited —Gloucester
- £29,500 a year
- Administrative experience
- Free parking
- Employee discount
Quick apply
Strategic Relationship Manager
Ecotricity —Stroud
- £35,000 a year
- Full-time
- Hybrid work
- CRM software
- Analysis skills
- Presentation skills
- Free parking
- Work from home
Quick apply
12d
Customer Service Advisor
ProCook —Haresfield
- £13.47 an hour
- Weekend availability
- Hybrid work
- Communication skills
- Free parking
- Annual leave
Quick apply
4d
Sales Advisor
Hotel Chocolat —Gloucester
- £13.05 an hour
- Customer service
- Hotel
- Café
- Employee discount
7d
Sales Advisor
Saltrock Gloucester Quays —Gloucester
- 8 hour shift
- Customer service
- Merchandising
- Cash handling
- Employee discount
Quick apply
11d
Senior Service Advisor
Mon Motors —Gloucester
- Full-time
- Customer service
- In-person
- Cash handling
- Free parking
- Annual leave
Quick apply
Operations and Customer Service Lead
Field Doctor —Tewkesbury
- Up to £32,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Travel
- In-person
- Annual leave
- Work from home
Quick apply
12d
Technical Product Advisor
Vastern Timber —Swindon
- £30,000 a year
- Full-time
- Sales
- Customer service
- English
- Free parking
- Employee discount
Quick apply
HR/ER Advisor
Lodge Security Ltd —Cirencester
- £30,000 - £36,000 a year
- Full-time
- Organisational skills
- In-person
- Communication skills
Quick apply
18h
Information Governance Consultant (Lead Auditor)
Assure Technical —Malvern
- £42,000 - £55,000 a year
- Full-time
- Hybrid work
- Travel
- Leadership
- Free parking
- Health & wellbeing programme
Quick apply
11d
Technical Ecology Sales Advisor
Wildcare Limited —Moreton-In-Marsh
- £36,000 - £45,000 a year
- Full-time
- CRM software
- Master's degree
- Business development
- Free parking
- Work from home
Quick apply
Customer Service Advisor - Part-Time Evening/Weekends
ZPos —Swindon
- £13.33 an hour
- Overtime
- Computer literacy
- Writing skills
- Computer skills
- Free parking
- Annual leave
Quick apply
Workshop Controller
Baylis Automotive —Cheltenham
- £34,000 - £37,000 a year
- Full-time
- Customer service
- Quality control
- Organisational skills
- Store discount
- Annual leave
Quick apply
JUNIOR SALES ADVISOR
Verisure Services (UK) Limited —Swindon
- £3,800 a month
- Full-time
- Sales
Quick apply
Sales Advisor
Imagine Cruising —Royal Wootton Bassett
- Weekend availability
- Sales
- Computer literacy
- Computer skills
- Free parking
Quick apply
GDASS Independent Domestic Violence Advisor (IDVA)
GreenSquareAccord —Gloucester
- £30,553 a year
- Travel
- Annual leave
- Employee assistance programme
Quick apply
Seasonal Sales Advisor
The White Company —Cheltenham
- Seasonal
8d
Assistant Service Manager
Mon Motors —Cheltenham
- £35,000 - £44,000 a year
- Full-time
- Continuous improvement
- Conflict management
- In-person
- Store discount
- Paid training
Quick apply
1d
Retail Advisor
Molton Brown —Cheltenham
- £13.45 an hour
- Customer service
- Employee discount
Quick apply
Sales Advisor
Bloor Homes —Gloucester
- Weekend availability
- Sales
- Employee discount

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Customer Service Administrator

Smiths Gloucester Limited -
Gloucester

Quick apply

Job details

£29,500 a year

Benefits

Free parking
Discounted gym membership
Employee discount
On-site parking

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Administrative support experience
Administrative experience
Appointment booking and call handling
Customer support
Customer interaction

Full job description

We are looking for an experienced administrator who also has customer service experience. The successful candidate must have a minimum of 3 years experience in both administration and customer service to be successful.

Who are we?

Smiths (Gloucester) Ltd is a family run business owned and run by the Smith family since 1982. Smiths has grown from a single owner-operated plant hire company to a multifaceted group with family values still firmly at the heart of each project undertaken. With depots in Avonmouth, Cardiff, Gloucester, Stonehouse and Tewkesbury we operate predominately across the South-West of England. We specialise in Construction, Waste Management, Plant Hire, Demolition and Transport operations.

What we're looking for?

We are looking for an experienced and enthusiastic Customer Service Advisor to join our team. This role is ideal for a highly organised individual who enjoys working in a fast-paced environment, thrives on customer interaction, and takes pride in delivering outstanding service. The successful candidate will have a minimum of three years' administration experience across a range of administrative functions. As the first point of contact for our customers, you will be responsible for handling incoming calls and emails, responding to enquiries, scheduling services on the company system, and ensuring every customer receives a professional, efficient, and positive experience.

The successful candidate will work closely with the transport, operations, sales, weighbridge, and finance teams to ensure customer requirements are met efficiently and accurately.

Hours: 08:00 - 17:00 Monday - Friday

08:00 - 12:00 Sat (1 in 4 Working Saturdays)

Salary: £29,500

Responsibilities for the Role?

Professionally manage incoming telephone calls, emails, web enquiries and customer visits.
Provide customers with information on waste collections, skips, hook bins, recycling services, , and other company services.
Log, manage, and resolve customer enquiries in line with company procedures.
Deliver excellent customer service.
Maintain strong customer relationships
Support customers with service changes, additional collections, missed collections, exchanges, and cancellations.
Accurately input and maintain customer information and service requests on company systems, ensuring records are up to date; process orders, contract amendments, correspondence, and service requests; prepare quotations and service agreements as directed; generate reports and provide general administrative support as required.
Liaise with transport planners, depot teams, and operational staff to coordinate collection schedules, service changes, and customer requirements.
Monitor service delivery, proactively address issues, and assist in resolving missed collections and service-related concerns to ensure customer satisfaction.
Support business growth by identifying opportunities to upsell additional services, referring qualified leads to the Commercial or Sales Team, assisting with customer retention and contract renewals, and promoting recycling and sustainable waste management solutions.
Ensure compliance with company policies, waste management legislation, GDPR, and data protection requirements; maintain confidentiality of customer and company information at all times; and adhere to all health, safety, environmental, and quality standards and procedures.

What can we offer you?

Life Assurance Scheme
Free on-site Parking
Corporate gym membership discount
Annual Salary Review
Employee discount (50% on Skip Hire, other discounts on group services)
Progression opportunities
Be part of a progression family run business
24 hour unlimited access to mental health support

What are our core values?

If these values align with yours you are in the right place!

Honesty - We believe that honesty in all matters is the best policy.

Family values - We operate as a family unit with high moral standards, discipline and respect.

Hardworking - We are certain that nothing is impossible if you work hard enough at it.

Reliability - We pride ourselves on not letting people down and being true to our word.

Environmental sustainability - We aim to minimise the impact that our company has on the environment by reducing emissions and waste, and recycling a large proportion of our waste (90% plus). We truly believe in a greener future for generations to come.

Please apply if you are interested in this role and we will come back to you.

Quick apply

Refine Your Search

customer advisor jobs in painswick, gls

Customer Service Administrator

Strategic Relationship Manager

Customer Service Advisor

Sales Advisor

Sales Advisor

Senior Service Advisor

Operations and Customer Service Lead

Technical Product Advisor

HR/ER Advisor

Information Governance Consultant (Lead Auditor)

Technical Ecology Sales Advisor

Customer Service Advisor - Part-Time Evening/Weekends

Workshop Controller

JUNIOR SALES ADVISOR

Sales Advisor

GDASS Independent Domestic Violence Advisor (IDVA)

Seasonal Sales Advisor

Assistant Service Manager

Retail Advisor

Sales Advisor

I want to receive the latest job alerts for customer advisor in painswick, gls

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