Site reliability Work, Jobs in Patchway, Gls (with Salaries)

Customer Service Administrator
Smiths Gloucester Limited —Gloucester
- £29,500 a year
- Administrative experience
- Free parking
- Employee discount
Quick apply
Maintenance Operative / Skilled Handyman
Boyce Group —Bristol
- £40,000 - £42,000 a year
- Part-time
- Computer literacy
- Programmable logic controllers
- Travel
Quick apply
13d
Mobile App Developer (Flutter/Dart)
FleetCheck —Cirencester
- £35,000 - £60,000 a year
- Full-time
- Hybrid work
- Software troubleshooting
- Software development
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
4d
Avon Valley Adventure Park Event Car Parking Manager
Avon Valley Adventure Park —Bristol
- £12.16 - £18.24 an hour
- Weekend availability
- Team management
- Leadership
- Communication skills
- Annual leave
- Employee discount
Quick apply
Warehouse operative Full time Shifts
Tesco UK —Bristol
- £15 an hour
- Overtime
- Customer service
- Warehouse experience
4d
Food and Beverage Assistant
Forest Green Rovers Football Club —Stroud
- £27,900 - £29,100 a year
- Weekend availability
- Hybrid work
- Bar
- Customer service
- Food service experience
- Free parking
- Health & wellbeing programme
Quick apply
4d
Mobile Plant Operator
Smiths Gloucester Limited —Gloucester
- Free parking
- Employee discount
Quick apply
Site Manager - Demolition
Smiths Gloucester Limited —Gloucester
- Construction experience
- Budgeting
- Free parking
- Employee discount
Quick apply
Site Engineer
Gist Limited —Hallen
- Up to £45,000 a year
- 12 hour shift
- Continuous improvement
- Plumbing
- Annual leave
- Employee assistance programme
Property Search Administrator
X-Press Legal Services —Stonehouse
- From £25,500 a year
- Part-time
- Hybrid work
- Customer service
- No experience needed
- Analysis skills
- Free parking
- Health & wellbeing programme
Quick apply
4d
Kennel Hand - Part or Full time
Willowtimle Labradors —Warmley
- £7.55 - £12.21 an hour
- Weekend availability
- Customer service
- No experience needed
- Driving
- Free parking
Quick apply
9h
Senior Project Manager
Holtec —Almondsbury
- £90,000 - £105,000 a year
- PMP
- Engineering
- Bachelor's degree
- Annual leave
- Life insurance
Quick apply
Senior Manual Infrastructure Tester (DV Security Clearance)
CGI —Chippenham
- Full-time
- SharePoint
- Agile
Quick apply
Mobile Cleaning Operative (Company Van Provided)
VAPOR CLEAN —Bristol
- £13.45 an hour
- Part-time
- Customer service
- Cleaning
- Communication skills
- Free parking
- Annual leave
Quick apply
13d
Site Services Supervisor
Pilgrim's Europe —Bristol
- Full-time
- Engineering
- Continuous improvement
- Team management
Quick apply
Art Teaching Assistant
Cygnets Art School North Bristol —Bristol
- £15 an hour
- Part-time
- Microsoft Word
- Experience working with children
- In-person
Quick apply
Field Service Technician
Certus Biomedical Ltd —Bristol
- £40,000 a year
- Full-time
- Travel
- Communication skills
Quick apply
5d
Site Reliability Engineer
Incite Insight —Bristol
- Full-time
- Hybrid work
- DevOps
- Master's degree
- APIs
Quick apply
3d
SIA Door Supervisor - Bristol City Centre
BS1 Facilities Limited —Bristol
- £14.57 an hour
- Part-time
- Customer service
- Conflict management
- In-person
- Annual leave
Quick apply
1d
General Catering Assistant Monday - Friday
BaxterStorey —Filton
- £13.45 an hour
- Day shift
- Hospitality
- Food service experience
- Organisational skills
- Employee assistance programme
- Employee discount

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Customer Service Administrator

Smiths Gloucester Limited -
Gloucester

Quick apply

Job details

£29,500 a year

Benefits

Free parking
Discounted gym membership
Employee discount
On-site parking

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Administrative support experience
Administrative experience
Appointment booking and call handling
Customer support
Customer interaction

Full job description

We are looking for an experienced administrator who also has customer service experience. The successful candidate must have a minimum of 3 years experience in both administration and customer service to be successful.

Who are we?

Smiths (Gloucester) Ltd is a family run business owned and run by the Smith family since 1982. Smiths has grown from a single owner-operated plant hire company to a multifaceted group with family values still firmly at the heart of each project undertaken. With depots in Avonmouth, Cardiff, Gloucester, Stonehouse and Tewkesbury we operate predominately across the South-West of England. We specialise in Construction, Waste Management, Plant Hire, Demolition and Transport operations.

What we're looking for?

We are looking for an experienced and enthusiastic Customer Service Advisor to join our team. This role is ideal for a highly organised individual who enjoys working in a fast-paced environment, thrives on customer interaction, and takes pride in delivering outstanding service. The successful candidate will have a minimum of three years' administration experience across a range of administrative functions. As the first point of contact for our customers, you will be responsible for handling incoming calls and emails, responding to enquiries, scheduling services on the company system, and ensuring every customer receives a professional, efficient, and positive experience.

The successful candidate will work closely with the transport, operations, sales, weighbridge, and finance teams to ensure customer requirements are met efficiently and accurately.

Hours: 08:00 - 17:00 Monday - Friday

08:00 - 12:00 Sat (1 in 4 Working Saturdays)

Salary: £29,500

Responsibilities for the Role?

Professionally manage incoming telephone calls, emails, web enquiries and customer visits.
Provide customers with information on waste collections, skips, hook bins, recycling services, , and other company services.
Log, manage, and resolve customer enquiries in line with company procedures.
Deliver excellent customer service.
Maintain strong customer relationships
Support customers with service changes, additional collections, missed collections, exchanges, and cancellations.
Accurately input and maintain customer information and service requests on company systems, ensuring records are up to date; process orders, contract amendments, correspondence, and service requests; prepare quotations and service agreements as directed; generate reports and provide general administrative support as required.
Liaise with transport planners, depot teams, and operational staff to coordinate collection schedules, service changes, and customer requirements.
Monitor service delivery, proactively address issues, and assist in resolving missed collections and service-related concerns to ensure customer satisfaction.
Support business growth by identifying opportunities to upsell additional services, referring qualified leads to the Commercial or Sales Team, assisting with customer retention and contract renewals, and promoting recycling and sustainable waste management solutions.
Ensure compliance with company policies, waste management legislation, GDPR, and data protection requirements; maintain confidentiality of customer and company information at all times; and adhere to all health, safety, environmental, and quality standards and procedures.

What can we offer you?

Life Assurance Scheme
Free on-site Parking
Corporate gym membership discount
Annual Salary Review
Employee discount (50% on Skip Hire, other discounts on group services)
Progression opportunities
Be part of a progression family run business
24 hour unlimited access to mental health support

What are our core values?

If these values align with yours you are in the right place!

Honesty - We believe that honesty in all matters is the best policy.

Family values - We operate as a family unit with high moral standards, discipline and respect.

Hardworking - We are certain that nothing is impossible if you work hard enough at it.

Reliability - We pride ourselves on not letting people down and being true to our word.

Environmental sustainability - We aim to minimise the impact that our company has on the environment by reducing emissions and waste, and recycling a large proportion of our waste (90% plus). We truly believe in a greener future for generations to come.

Please apply if you are interested in this role and we will come back to you.

Quick apply

Refine Your Search

site reliability jobs in patchway, gls

Customer Service Administrator

Maintenance Operative / Skilled Handyman

Mobile App Developer (Flutter/Dart)

Avon Valley Adventure Park Event Car Parking Manager

Warehouse operative Full time Shifts

Food and Beverage Assistant

Mobile Plant Operator

Site Manager - Demolition

Site Engineer

Property Search Administrator

Kennel Hand - Part or Full time

Senior Project Manager

Senior Manual Infrastructure Tester (DV Security Clearance)

Mobile Cleaning Operative (Company Van Provided)

Site Services Supervisor

Art Teaching Assistant

Field Service Technician

Site Reliability Engineer

SIA Door Supervisor - Bristol City Centre

General Catering Assistant Monday - Friday

I want to receive the latest job alerts for site reliability in patchway, gls

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