Customer service coordinator Work, Jobs in Penn, Bkm (with Salaries)

Customer Experience Coordinator
Hypnos Beds —Princes Risborough
- £26,032.50 a year
- Weekend availability
- Bilingual
- English
- Data entry
- Free parking
- Health & wellbeing programme
Quick apply
2d
Clinic Coordinator and Research Administrator
Synthesis Clinic —Reading
- £20 - £25 an hour
- Part-time
- Hybrid work
- Writing skills
- Administrative experience
- In-person
Quick apply
6h
Customer Support Coordinator
Zeitview —London
- £35,000 - £40,000 a year
- Remote
- CRM software
- Spanish
- English
Quick apply
Service Coordinator
SWARCO —Hemel Hempstead
- £26,000 - £28,000 a year
- Full-time
- Hybrid work
- Communication skills
Quick apply
7d
Contract - Customer Coordinator
Honda —Bracknell
- Monday to Friday
- Hybrid work
- Organisational skills
- Work from home
Customer Service Coordinator
Johnson Controls —Sunbury
- Rotating shift
- Customer service
- Computer literacy
- Computer skills
- Annual leave
- Employee assistance programme
E-commerce & Marketing Coordinator
West London Bakeries Ltd. —Bourne End
- £16 - £18 an hour
- Part-time
- Social media management
- Organisational skills
- Computer skills
- Free parking
Quick apply
13d
Dental Receptionist/Patient Care Coordinator
PERFECT SMILE —Bracknell
- From £12.71 an hour
- Full-time
- Cleaning
- Computer skills
- In-person
- Employee discount
Quick apply
9d
Service Coordinator
SWARCO Group —Hemel Hempstead
- Full-time
- Hybrid work
- Communication skills
7d
Self-Employed Dental Receptionist / Admin/Patient Coordinator
Central London —Kensington and Chelsea
- £17 - £18 an hour
- Overtime
- English
- In-person
Quick apply
Customer Services Coordinator
Cochlear Ltd —Addlestone
- Full-time
- Salesforce
- Organisational skills
- Computer skills
- Flexible schedule
- Life insurance
11d
Operations and Sales Coordinator
Abracadabra Leaflet Distribution —Winnersh
- £26,000 - £29,000 a year
- Full-time
- Microsoft Word
- Inventory control
- Computer literacy
- Free parking
- Annual leave
Quick apply
9d
Customer Experience Coordinator
Johnson Controls —Sunbury
- Computer literacy
- Computer skills
- Annual leave
- Employee assistance programme
Office & Operations Coordinator
Shipleys Foodservice Ltd —Slough
- £28,000 - £32,000 a year
- Full-time
- Microsoft Excel
- Customer service
- Computer literacy
- Free parking
- Annual leave
Quick apply
Service Coordinator
KBO Fire & Security Ltd —Camberley
- £26,000 a year
- Weekend availability
- In-person
- Communication skills
- Free parking
- Annual leave
Quick apply
Field Service Coordinator
InPost UK —Hemel Hempstead
- Monday to Friday
- Hybrid work
- Organisational skills
- Communication skills
- Time management
- Annual leave
Quick apply
Customer Accounts Coordinator
Omniplex Learning —St Albans
- Hybrid work
- Communication skills
- Annual leave
- Life insurance
Customer Service Coordinator
Millbrook Healthcare Group Ltd —Guildford
- £27,001 a year
- Full-time
- Computer literacy
- Data entry
- Office experience
- Employee discount
- Flexible schedule
Quick apply
Front Desk Receptionist & Surgical Coordinator
Perfect Eyes Clinic —London
- £30,000 - £32,000 a year
- Monday to Friday
- Administrative experience
- Organisational skills
- Front desk
Quick apply
Receptionist / Client Services Coordinator
Neurology Clinic —London
- From £24,784.50 a year
- Part-time
- Microsoft Office
- Rehabilitation centre
- Front desk
- Annual leave
- Gym membership
Quick apply

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customer service coordinator jobs near penn, bkm

Customer Experience Coordinator

Hypnos Beds -
Princes Risborough

Quick apply

Job details

Permanent | Full-time
£26,032.50 a year
2 days ago

Benefits

Free parking
Health & wellbeing programme
Company pension
Company events
Employee discount
Paid volunteer time
Enhanced maternity leave
Bereavement leave
Enhanced paternity leave
Life insurance
Referral programme
On-site parking

Qualifications

Bilingual
Customer service call handling
Inbound customer enquiry call handling
Client engagement
Internal department liaison
English
Complaint handling
Appointment booking and call handling
Data entry
Customer interaction
Stock replenishment
Phone etiquette
Communication skills

Full job description

Purpose of the Role/Role Overview:

· To ensure all orders received are input onto Hypnos bespoke order system within agreed SLA’S accurately and efficiently whilst managing customer expectations and queries to a high standard.

· To provide a first point of contact for all customers by answering any questions and queries over the phone or by email in a professional and timely manner. To provide support and comprehensive product and service information whilst building first class relationships with customer base. Exceeding customer expectations showing that we are customer obsessed.

· To provide weekend, holiday and sickness cover for the showroom as and when required on a rota basis. This is usually no more than one Saturday in four.

General Duties/Key Responsibilities:

· Working to agreed set timescales and SLA’s

· Responding as appropriate to any queries, cancellation and amendments requests made by retailers and/or their representatives

· Investigating and actioning any credit queries in liaison with the Finance Department.

· Update retailer portals where necessary

· Requesting and updating special codes for bespoke products

· Answering and resolving customer enquiries over the phone or by email

· Taking ownership of complaints and following company procedure to ensure complaint is resolved in a timely manner

· Recognising customer contact trends and flagging any repeated quality/service issues

· Resolving customer queries the first time they are raised, liaising with other departments to ensure resolution

· Booking technician visits as and when required

· Ordering spare parts as and when required

· Proactively informing customers of any issues relating to their orders

Showroom

· Ensuring the showroom is tidy, clean, inviting, and shows the beds off to their very best at all times.

· Supporting consumers in selecting the best bed for their own specific requirements using excellent listening skills combined with broad product knowledge and strong communication skills.

· Responding to all consumers enquires received via the Hypnos website in a timely manner, calling on the knowledge of other departments if and when required.

· Taking calls from end consumers and helping and guiding them through their bed purchase.

· Posting out brochures to consumers as and when requested

Monitoring and replenishing pillow and accessory stock.

· Updating and replenishing display models as and when required.

Job Types: Full-time, Permanent

Pay: £26,032.50 per year

Benefits:

Bereavement leave
Company events
Company pension
Employee discount
Enhanced maternity leave
Enhanced paternity leave
Free parking
Health & wellbeing programme
Life insurance
On-site parking
Paid volunteer time
Referral programme

Experience:

Customer Service: 2 years (required)

Work Location: In person

Quick apply

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customer service coordinator jobs in penn, bkm

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