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Administration and ticketing assistant

Expressions Holidays -
Exeter

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Job details

Part-time | Full-time
From £26,000 a year

Benefits

Flexible schedule

Qualifications

Customer service
Stakeholder liaison
Internal department liaison
English
Microsoft Office Suite
Database management
Organisational skills
Communication skills

Full job description

Expressions Holidays

Expressions Holidays offers a wide range of career and employment opportunities at our offices in Exeter.

Our philosophy is
The Art of Intelligent Travel Organising
Expressions Holidays is a luxury tour operator which has been organising luxury, tailor-made holidays and travel experiences around the world since 1989. The company is now based in Exeter, Devon, after having been in Belsize Park, NW3, for about 20 years.

We have carefully selected a range of elegant and prestigious hotels and resorts in countries and regions such as Italy, France, Spain, the Caribbean, the Indian Ocean and Sri Lanka. We also offer specialist programmes including Rail Holidays where we use our knowledge of destinations to create a bespoke holiday which suits clients with special interests or requirements.

We have an excellent client base of customers who appreciate our attention to detail and efficient, professional service. We also have an appealing and extensive website that attracts new clients to us. We specialise in matching the requirements of our clients in an accurate and commercially viable way.
We use our expert knowledge to offer the best solution to our clients, ensuring that we provide excellent customer service from start to finish. Many of our employees speak foreign languages, have lived abroad or have travelled extensively, and are eager to pass on their passion and love of other countries to our clients.

Expressions Holidays is owned and run by Marcelle Hoff and Martin Garland, who head up a committed and dynamic team, passionate about travel. We provide in-company training, regular travel and work in an international environment as well as plenty of opportunities for progression within the company.

The company is based in light and spacious offices in a business park on the eastern edge of the city of Exeter and is just a few minutes’ drive from the M5 yet easily accessible from the city centre by car, train, bus or bicycle. Exeter has an excellent network of cycle paths and regular buses serve the area from the University and the city centre. Exeter is a vibrant and charming city, surrounded by beautiful countryside, within easy reach of the stunning beaches of the south Devon coast and Dartmoor National Park. Road and rail connections to other parts of the country are good, whilst the city’s airport is just outside the city centre (only 10 minutes’ drive from our office).

Exeter has a large population of young professionals and offers plenty of accommodation options including house shares, making it ideal for recent graduates.

OR send details by post to:
The Managing Director (recruitment)
Expressions Holidays
Lynx House
Pynes Hill
Exeter
Devon
EX2 5JL

Administration and ticketing assistant
We want to recruit a full-time or two part-time administrative assistants to manage ticketing and general company administration. This is a responsible role for someone to manage their own workload but to understand its importance in relation to the company and to liaise closely with all departments within the company, particularly the sales team. In past years this role has been performed very well by undergraduates or postgraduates but it is open to other applicants too. The role will be tailored to the skills and the number of hours worked.

The role involves:
• Holiday ticket pack documentation

Issuing flight and rail tickets
Update hotel helpful hints for client documentation
Sales team concierge services
Supplier contract administration
Contract rate loading
Database management

Skills and requirements:
• Good organisational skills

Analytical
Problem solver
Eye for detail – accurate numbers and use of English
Work with keen intelligence and accuracy
Appreciate the detail but see the big picture
Communication skills – external and internall

You will be educated to UK degree level, ideally from a Russell Group university. You should have very good Microsoft Office skills and experience.

This would suit a postgraduate or an undergraduate who wants to work flexible hours. You will be joining a team who work across the company in holiday sales, marketing, product and accounts, based in our attractive and spacious offices with parking in Exeter. Training will be provided on the job.

Starting salary
£26,000 per annum (then pro rata to hours worked)

How to apply
If you are interested in this role then please send your CV and a covering letter explaining why you want to work for Expressions Holidays to [email protected]

Apply Now

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