Executive support Work, Jobs in Pocklington, Ery (with Salaries)

Customer Experience Executive (Part time)
Host & Stay —York
- £26,000 a year
- Part-time
- Computer literacy
- Data analysis skills
- Analysis skills
Quick apply
5h
JUNIOR SALES ADVISOR
Verisure Services (UK) Limited —Cottingham
- £3,800 a month
- Full-time
- Sales
Quick apply
HR Business Partner
Pathfinder Multi Academy Trust —Hull Road
- £45,045 - £50,853 a year
- Full-time
- Data analysis skills
- Continuous improvement
- Human resources
- Free parking
- Health & wellbeing programme
Quick apply
7d
Sales Team Lead - Strategic Accounts (Healthcare)
Phoenix Software —Pocklington
- Full-time
- Hybrid work
- Leadership
- Communication skills
Quick apply
JUNIOR SALES CONSULTANT
Verisure Services (UK) Limited —Cottingham
- £3,800 a month
- Full-time
Quick apply
Sales Executive - Charities & Housing
Phoenix Software —Pocklington
- Full-time
- Hybrid work
- Business development
- Communication skills
Quick apply
Compliance Officer
The Wilberforce Trust —York
- £29,000 - £35,000 a year
- Full-time
- Hybrid work
- Databases
- Continuous improvement
- Travel
- Health & wellbeing programme
- Annual leave
Quick apply
17h
Data Protection Solutions Sales Executive
Phoenix Software —Pocklington
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
Quick apply
Head of Customer Experience
Northern Trains —York
- Customer service
- Continuous improvement
- Leadership
- Employee assistance programme
- Employee discount
7d
Executive & Personal Assistant
WAGM Holdings Ltd —York
- £30,000 a year
- Full-time
- Research
- Microsoft Office
- Administrative experience
Quick apply
5h
Leasehold Property Administrator
RPMS Block & Facilities Management Limited —Beverley
- £25,420 - £35,000 a year
- Part-time
- Microsoft Office
- Administrative experience
- Organisational skills
- Profit sharing
- Sick pay
Quick apply
7d
Promotional Marketing Executive
Bestway Group —York
- Full-time
- Microsoft Excel
- Organisational skills
- Communication skills
- Annual leave
Quick apply
Business Development Executive – B2B Sales
The Dustpan and Brush Store —Malton
- £30,000 - £35,000 a year
- Full-time
- Business development
- In-person
- Free parking
- Employee discount
Quick apply
4d
Events & Hospitality Sales Executive
Legends Global (Europe) —York
- Weekend availability
- Hospitality
- Hotel
- Organisational skills
- Annual leave
- Employee assistance programme
9d
Inbound and Outbound Customer Service Advisor
Eden Mobility —Scunthorpe
- £12.71 an hour
- Full-time
- CRM software
- English
- Organisational skills
Quick apply
2d
Applied Data Scientist ID:4849
Animal and Plant Health Agency —Sand Hutton
- £34,765 a year
- Overtime
- Presentation skills
- No degree
- Organisational skills
- Annual leave
- Employee discount
1d
HR Business Partner
City of York Council —York
- £45,045 - £50,853 a year
- Part-time
- Hybrid work
- Human resources
- School
4d
Sales Executive
Hotham Hall Estate —York
- Weekend availability
- Analysis skills
- In-person
- Leadership
Quick apply
11d
Junior Sales Associate (HF1312441)
Flourish —York
- £26,000 a year
- Full-time
- No experience needed
Quick apply
Sales Development Executive
Britsafe Limited —York
- £30,000 a year
- Full-time
- Salesforce
- Organisational skills
- Computer skills

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executive support jobs near pocklington, ery

Customer Experience Executive (Part time)

Host & Stay -
York

Quick apply

Job details

Part-time
£26,000 a year
5 hours ago

Qualifications

Guest check-in and check-out
Guest relations
Client engagement
Computer literacy
Stakeholder liaison
Data analysis skills
Internal department liaison
Complaint handling
Analysis skills
Conflict management
Customer interaction
Communication skills
Property management
Negotiation

Full job description

We’re looking for hardworking, driven, and passionate candidates to join our team as we get set for further growth in 2026, helping our owners to maintain their high quality properties, and to ensure our guests receive the very best customer service whilst staying with us.

Are you passionate about customer service and looking for a new, exciting challenge? If you answered yes, then look no further, this role is just what you are looking for.

As a Customer Experience Executive at Prestige Lodges, Allerthorpe, you will play a vital role in delivering exceptional experiences for both our guests and lodge owners. You’ll bring a genuine passion for customer service and strong problem-solving skills, managing guest check-ins and check-outs, holding on-site meetings with owners, and providing support via phone, email, and social media.

This is a hands-on role, working “on the ground” to ensure the smooth day-to-day running of the lodges. You’ll support the wider property management team, maintain compliance standards, and focus on maximising customer satisfaction and owner confidence throughout every stage of the journey.

By combining proactive guest engagement, responsive owner support, and hands-on property management, this role ensures that every interaction and every property under your care reflects our commitment to delivering outstanding service, maintaining property standards, and creating memorable experiences for both guests and owners at Prestige Lodges, Allerthorpe.

Working Hours:

This contract is for a part time role (22.5hrs) - with a weekend day in rotation. Hours of work are between 9am - 7pm.

To be considered for this role, you MUST have:

Exceptional verbal and written communication skills.
Strong problem-solving, negotiation, and conflict resolution abilities.
Customer and owner-focused mindset with a drive to exceed expectations.
Ability to manage multiple priorities and remain calm under pressure.
Awareness of property compliance, health, safety, and operational standards.
A Hands-on, proactive approach with the ability to work independently on-site.
Ability to liaise with the public and clients professionally.
Be an efficient communicator with a professional and customer orientated approach.
Complete problem-solving skills, analytical skills, & decision-making skills.
In depth ability to understand data & identify trends and patterns..
Able to work unsupervised and on own initiative.
Competent with the use of information technology.
Organised and can prioritise tasks.
A friendly and enthusiastic attitude.

And Day to Day? …….. You will be responsible for:

Guest-Facing Responsibilities:

Welcome guests on-site, handling check-ins, and providing guidance about the property and local area.
Build strong relationships with guests to enhance their holiday experience.
Handle enquiries and complaints promptly, taking ownership and resolving issues both on-site and remotely.
Support guests during their stay, offering solutions and assistance when needed.
Assist guests with bookings, guidance on accommodation, and holiday-related queries.
Respond to guest reviews, investigate concerns, and implement corrective measures.
Maintain accurate records of all guest interactions and feedback.

Owner-Facing Responsibilities:

Develop and maintain strong, professional relationships with property owners, providing regular updates and on-site meetings as required.
Manage owner enquiries, including invoicing, property performance, maintenance, and compliance requirements.
Collaborate with the Onboarding team to transition new properties into the portfolio.
Confidently resolve owner challenges and complaints on-site and remotely, ensuring satisfaction.
Prepare reports for your owners, line manager, or Director regarding property performance, guest feedback, and operational concerns.
Complete quarterly calls or on-site meetings with your owners to ensure the property is performing and we are maximising their profits, keeping their property and performance on track.

On-Site & Operational Responsibilities:

Act as the first point of contact for guests and owners visiting Prestige Lodges Allerthorpe.
Ensure lodge properties are guest-ready.
Conduct on-site inspections, handovers, and property checks when needed.
Support emergencies at the property, ensuring safety protocols are followed.
Liaise with other departments to resolve operational issues.

General Duties:

Work collaboratively with other departments to ensure smooth business operations.
Participate in training and development activities as requested.
Maintain professional appearance and uphold company standards for grooming and dress.
Take ownership of problems and ensure they are resolved efficiently for both guests and owners.

Who is Host & Stay?

Host & Stay is based in Saltburn-by-the-sea and provides full service holiday home property management to over 1000 properties across the UK. Host & Stay was born from a love and passion for property, and a desire to lead the change in an age old industry.

Our vision is simple, to help property owners maximise their income, maximise their returns, and reduce their fees and their hassle. We are on a mission to make the UK one of the most popular, guest centric holiday destinations in the world – but not at the expense of holiday homeowners paying high management fees and seeing very little, if any return on their investments. We want our customers and communities to succeed and thrive.

We have ambitious plans for further growth and impact, and we need the right people to take this leap with us. It may be challenging at times, but you can be assured that it is going to be rewarding and inspiring. After all, we are changing lives, every day, in all that we do.

Why choose us?

The team here at Host and Stay genuinely care about the work we do to transform the lives of our customers and we think this is a pretty big reason to love your career at Host and Stay.

Our people are our best asset, so we want to make sure your wellbeing is the best it can be. Our responsibilities as an employer extend beyond the workplace, we want to make sure we can help and support you when you need it most.

Any Questions?

If you have access requirements you would like us to be aware of, please contact the Recruitment Team on e: [email protected] - we will be happy to help!

We are proud to be a Disability Confident Employer.

Quick apply

Refine Your Search

executive support jobs in pocklington, ery

Customer Experience Executive (Part time)

JUNIOR SALES ADVISOR

HR Business Partner

Sales Team Lead - Strategic Accounts (Healthcare)

JUNIOR SALES CONSULTANT

Sales Executive - Charities & Housing

Compliance Officer

Data Protection Solutions Sales Executive

Head of Customer Experience

Executive & Personal Assistant

Leasehold Property Administrator

Promotional Marketing Executive

Business Development Executive – B2B Sales

Events & Hospitality Sales Executive

Inbound and Outbound Customer Service Advisor

Applied Data Scientist ID:4849

HR Business Partner

Sales Executive

Junior Sales Associate (HF1312441)

Sales Development Executive

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