Guest service Work, Jobs in Ponteland, Nbl (with Salaries)

Lounge Services Team Member Host - PART TIME - Newcastle Airport
Swissport International AG —Newcastle upon Tyne
- £13.49 an hour
- Part-time
- Hospitality
- Bar
- Computer literacy
- Free parking
- Employee assistance programme
8d
Nights - Team Member
Premier Inn —Newcastle upon Tyne
- Up to £13.66 an hour
- Part-time
- Customer service
- No experience needed
- Hotel
- Employee discount
Quick apply
11d
Crew Member- Summer Temp
BattleKart Gateshead —Gateshead
- £12.71 an hour
- Part-time
- Hospitality
- Bar
- Management
- Free parking
- Employee discount
Quick apply
2d
Wedding Coordinator
Shortflatt Tower —Newcastle upon Tyne
- £14 an hour
- Part-time
- Hospitality
- Organisational skills
- In-person
- Free parking
Quick apply
4d
Front of House Staff
Hadrians Hotel —Acomb
- £12.21 - £12.72 an hour
- Part-time
- Hospitality
- Customer service
- In-person
Quick apply
Hotel Assistant General Manager
Le Petit Chateau —Newcastle upon Tyne
- £32,000 - £35,000 a year
- Full-time
- Hospitality
- Hotel
- Supervising experience
- Employee discount
Quick apply
Events Coordinator
Dakota Hotels —Newcastle upon Tyne
- £32,000 a year
- Weekend availability
- Hospitality
- Computer literacy
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
10d
Service Assistant
National Trust —Rothbury
- £12.75 an hour
- Weekend availability
- Free parking
- Employee assistance programme
Conference & Events Sales Coordinator (Part Time)
Culture Quarter / The Fire Station / The Engine Room —Sunderland
- £14.04 - £16.00 an hour
- Part-time
- Hybrid work
- Hospitality
- Sales
- Customer service
- Employee discount
Quick apply
4d
Hospitality Operations & Guest Experience Coordinator
Leisure Business Services —Low Fell
- £27,000 - £32,000 a year
- Part-time
- Hospitality
- Social media management
- Customer service
Quick apply
Spa Poolside Assistant
Ramside Hall Hotel & Golf Club —Durham
- Part-time
- Hospitality
- Hotel
- In-person
Quick apply
5d
Hotel Duty Manager - Ramside Hall Hotel
Ramside Hall Hotel —Durham
- Weekend availability
- Hotel
- Supervising experience
- Team management
Quick apply
5d
Waiter / Waitress
Taste of Northumberland —Broomhill
- From £12.71 an hour
- Weekend availability
- Serving
- Hospitality
- Customer service
- Free parking
- Store discount
Quick apply
Server - 21 Newcastle
21 Hospitality —Newcastle upon Tyne
- £13.50 an hour
- Full-time
- Serving
- Hospitality
- Customer service
- Annual leave
Quick apply
Bartender
Junkyard Golf —Newcastle upon Tyne
- £12.71 an hour
- Part-time
- Hospitality
- Bar
- Customer service
- Employee discount
Quick apply
11d
Host
Roomzzz —Newcastle upon Tyne
- £12.75 an hour
- 12 hour shift
- Hotel experience
- Store discount
- Employee discount
Leisure Club Attendant
Royal Station Hotel —Newcastle upon Tyne
- Part-time
- Hospitality
- Hotel
- First Aid Certification
- Employee assistance programme
- Employee discount
Quick apply
9d
Bar Team Member - Tap & Brew
SSP —Newcastle upon Tyne
- £12.71 - £13.91 an hour
- Weekend availability
- Bar
- Employee discount
Quick apply
3d
Front of House Assistant
Bannatyne —Durham
- £12.71 an hour
- Weekend availability
- Bar
- Customer service
- Organisational skills
- Annual leave
- Employee assistance programme
10d
Customer Consultant
Skipton Building Society —Newcastle upon Tyne
- £25,500 a year
- Full-time
- Time management
- Annual leave
- Employee assistance programme
8d

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Lounge Services Team Member Host - PART TIME - Newcastle Airport

Swissport International AG -
Newcastle upon Tyne

Apply Now

Job details

Permanent | Part-time
£13.49 an hour
8 days ago

Benefits

Free parking
Company pension
Employee assistance programme

Qualifications

Hospitality
Computer literacy
Microsoft Office
Communication skills

Full job description

Overview:

Job Title: Lounge Host Agent

Company: Aspire Executive Lounges

Location: Newcastle Airport

Contract Type: Part-Time

Hours: 15 hours per week, between Monday – Sunday (shift work)

Salary: £13.49 per hour

About the Company:

At Swissport we are Aspire Executive Lounges. With more than 35 years of ward winning hospitality experience, we are Europe’s largest brand of executive lounges and serve over 5 million customers worldwide within 80 lounges, that’s over 14,000 guests per day.

We deliver outstanding customer experiences, bringing sophistication to everyday travel, delivering our brand promise of ‘the perfect start’.

About the Role:

As a Lounge Host, you will report to the Team Leader and be a key cross-functional member of the team ensuring guest expectations are met and exceeded, so they leave our lounges feeling Welcome, Relaxed & Energised.

Responsibilities:

Key Responsibilities:

All hosts will be multi skilled and will operate throughout the lounge:

Reception:

Being remembered by our guests for the right reasons by offering a warm and friendly welcome, efficient check in process and setting the scene for their re-energising experience.
Answer any questions efficiently and directing them to the most applicable area of the lounge for their needs.
Managing capacity at peak times to maximise the throughput of guests.
Bid farewell to guests on their departure to optimise the chance of return custom.

Food and Beverage:

Working as a team to ensure all food and beverage offerings are continually available and well presented.
Ensure the food self-service and bar areas are presented in a professional and clean manner
Food preparation in line with sessional menu presentation guide which includes a variety of meat vegetarian and vegan dishes.
Engage with guests while serving a range of alcoholic and non-alcoholic drinks and
Guide guests to food and drink options available including knowledge of dietary and allergen information.
Replenish stock levels when required.

General Host:

Responsible for clearing and cleaning of tables when guests vacate.
Maintain high levels of organisation and cleanliness within the lounge at all times.
Be available to respond to guest questions or comments using high levels of customer service.

Back of house:

Assist with stock delivery and rotation.
Waste away services following recycling procedures.
Loading and unloading of the dishwasher.
Restocking of cleaned crockery and dishes.
Maintaining high levels of hygiene in all areas

Ad hoc reasonable requests by local leadership team will form part of your role. The list above is not exhaustive and is not intended to restrict the scope of the job but clearly define a starting point and may vary depending on location and local customer requirements.

Qualifications:

Qualifications:

Background in hospitality or customer services with high levels of customer interaction.
Excellent communication skills, written and verbal.
Good numerical skills with a keen eye for attention to detail.
Computer literate, including using payment machines and Microsoft office.
Ability to work as part of a team or be self-motivated to complete tasks.
Ability to follow processes and procedures and to apply flexibility when required.
Additional languages desirable.
Flexible to work shifts covering 0330 – 2100, 7 days a week

Benefits:

Free parking whilst at work.
Industry recognised food safety training and qualifications to FSA L2.
Industry recognised CPD opportunities with the Aspire Hospitality Academy.
Comprehensive Employee Recognition scheme.
Free meals and soft drinks during shifts.
Uniform provided.
Swissport pension scheme with ability to self-contribute.
24-hour employee assistance programme
Discounted retail – Varies by Airport Outlet.
Discounted access to Aspire lounge network for family and friends.
Potential for placements to other Lounges within the network.

Join Swissport and become part of a dynamic team dedicated to delivering excellence in customer service and aviation operations. Whether you're seeking a flexible part-time role or a career with potential for growth, we encourage you to apply today and embark on a rewarding journey in the aviation industry!

Swissport is an equal opportunity employer committed to diversity and inclusion in the workplace.

Qualifications:

Background in hospitality or customer services with high levels of customer interaction.
Excellent communication skills, written and verbal.
Good numerical skills with a keen eye for attention to detail.
Computer literate, including using payment machines and Microsoft office.
Ability to work as part of a team or be self-motivated to complete tasks.
Ability to follow processes and procedures and to apply flexibility when required.
Additional languages desirable.
Flexible to work shifts covering 0330 – 2100, 7 days a week

Benefits:

Free parking whilst at work.
Industry recognised food safety training and qualifications to FSA L2.
Industry recognised CPD opportunities with the Aspire Hospitality Academy.
Comprehensive Employee Recognition scheme.
Free meals and soft drinks during shifts.
Uniform provided.
Swissport pension scheme with ability to self-contribute.
24-hour employee assistance programme
Discounted retail – Varies by Airport Outlet.
Discounted access to Aspire lounge network for family and friends.
Potential for placements to other Lounges within the network.

Swissport is an equal opportunity employer committed to diversity and inclusion in the workplace.

Apply Now

Refine Your Search

guest service jobs in ponteland, nbl

Lounge Services Team Member Host - PART TIME - Newcastle Airport

Nights - Team Member

Crew Member- Summer Temp

Wedding Coordinator

Front of House Staff

Hotel Assistant General Manager

Events Coordinator

Service Assistant

Conference & Events Sales Coordinator (Part Time)

Hospitality Operations & Guest Experience Coordinator

Spa Poolside Assistant

Hotel Duty Manager - Ramside Hall Hotel

Waiter / Waitress

Server - 21 Newcastle

Bartender

Host

Leisure Club Attendant

Bar Team Member - Tap & Brew

Front of House Assistant

Customer Consultant

I want to receive the latest job alerts for guest service in ponteland, nbl

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