Commercial officer Work, Jobs in Portsmouth (with Salaries)

Resident Liaison Officer - Social Housing
Sureserve —Havant
- £27,976 a year
- Administrative experience
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Commercial & Contracts Officer
CMS2 —Portsmouth
- Full-time
- Computer literacy
- Writing skills
- Databases
- Employee assistance programme
- Employee discount
Quick apply
17h
Commercial Support and Purchasing Officer
Civic Recruitment Limited —Chichester
- £21.36 an hour
- Full-time
Quick apply
11h
Resident Liaison Officer - Social Housing
Aaron Services —Havant
- £27,976 a year
- Full-time
- Administrative experience
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
9d
Commissioning Support Officer
Hampshire County Council —Winchester
- £40,643 - £45,077 a year
- Hybrid work
- Data analysis skills
- Analysis skills
- Continuous improvement
Yacht Manager
CP Yachts —Lymington
- £45,000 - £60,000 a year
- Full-time
- Management
- Business development
- Continuous improvement
Quick apply
11d
Dual Fuel Commercial Metering Engineer
Yü Group —Portsmouth
- £43,260 a year
- Weekend availability
- Annual leave
- Employee assistance programme
Quick apply
Commercial Officer - LMUK Space Programmes
Lockheed Martin Corporation —Havant
- £37,000 - £46,000 a year
- Full-time
- Analysis skills
- Organisational skills
- Contracts
- Employee assistance programme
- Employee discount
Group Sales and Business Development Co-ordinator
Weald & Downland Living Museum —Chichester
- £26,390 a year
- Part-time
- Business development
- Travel
- In-person
- Free parking
- Store discount
Quick apply
HR Administrator
LOGISTEED UK Limited —Bognor Regis
- £29,000 - £32,000 a year
- Overtime
- Master's degree
- Driving
- Travel
- Free parking
- Store discount
Quick apply
Let Estate Building Supervisor
National Trust —Arundel
- £38,000 a year
- Full-time
- Computer literacy
- Communication skills
- Free parking
- Employee assistance programme
5d
Technical Scrutineer - Marine Industry
YBDSA —Petersfield
- From £32,000 a year
- Part-time
- Hybrid work
- CRM software
- Analysis skills
- Organisational skills
Quick apply
Maintenance Manager
Grand Hotel Excelsior UK —Droxford
- £35,000 - £40,000 a year
- Full-time
- Hospitality
- Maintenance
- Travel
Quick apply
Senior Health and Safety Practitioner - Census 2031
Office for National Statistics —Fareham
- £41,985 a year
- Part-time
- Presentation skills
- Leadership
10d
Health Innovation Wessex - Chief Operating Officer
University Hospital Southampton NHS Foundation Trust —Southampton
- £112,782 - £129,783 a year
- Full-time
- Hybrid work
- Management
- Business development
- Continuous improvement
8d
Commercial Contract Specialist II
Parker Hannifin Corporation —Fareham
- Full-time
- Analysis skills
- Bachelor's degree
- Conflict management
- Free parking
- Employee assistance programme
UK Stores and Inventory Manager
Grand Hotel Excelsior UK —Southampton
- £35,000 - £40,000 a year
- Full-time
- Hotel
- Analysis skills
- Travel
- Employee discount
Quick apply
5d
Information and Privacy adviser
Maritime and Coastguard Agency —Southampton
- £35,663 a year
- Part-time
- Hybrid work
- Presentation skills
- Travel
- Communication skills
- Annual leave
- Employee assistance programme
2d
Head of Financial Planning and Analysis
City of Portsmouth College —Portsmouth
- £63,111 a year
- Full-time
- English
- Organisational skills
- Communication skills
- Free parking
- Annual leave
Quick apply
14d
Registration Regulations Reform Project Manager
Maritime and Coastguard Agency —Southampton
- £35,663 a year
- Part-time
- Hybrid work
- Presentation skills
- Travel
- Organisational skills
- Annual leave
- Employee assistance programme
14d

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Resident Liaison Officer - Social Housing

Sureserve -
Havant

Quick apply

Job details

£27,976 a year

Benefits

Annual leave
Company pension
Employee assistance programme
Employee discount
Enhanced paternity leave

Qualifications

Customer service call handling
Stakeholder liaison
Administrative support experience
Internal department liaison
Microsoft Office Suite
Complaint handling
Administrative experience
Organisational skills
Customer interaction
Communication skills

Full job description

The Sureserve Group of businesses provides market-leading compliance and energy services across the UK, with 4000 employees working from over 20 offices.

Sureserve Compliance South, delivers heating services within the social housing sector across London & the South East. We support our clients across domestic gas, commercial gas, renewables, and electrical services. We are London’s largest, most successful gas contractor, focusing on long-term contracts with our clients to offer our staff job security and progression opportunities.

Role

The role of our Resident Liaison Officer is to act as the main point of contact for our client and be a customer contact for compliance, relevant queries, complaints, and complex issues. The role also involves daily administration/client reporting.

Act as the main point of contact for escalated calls from Customer Service Agents
Work closely with operations/managers and liaise with customer to ensure smooth resolution of any complex issues, maintaining regular contact to keep customers informed of progress
Act as a mediator to prevent issues being escalated and reduce the number of formal complaints being raised
Update and provide compliance & repair reports to client
Call customers to arrange appointments for follow up works
Support the Customer Service Agents by providing feedback on common causes of complaints and work with the team leaders to support coaching and training needs
Liaise with Contract Administrators to keep appraised of any issues likely to arise on individual contracts
Assist the Complaints and Performance Officer in recording complaints and responding to complaints and requests for compensation, monitoring complaints to resolution while keeping customer up to date with progress
Attend Contract meetings
All associated ad-hoc administrative duties

The successful candidate will have

Previous administrative experience, preferably from a social housing/construction background
Able to provide a high level of courteous, professional customer service
Proficient in MS Office, in particular, Outlook and Excel
Good written and verbal communication skills
Flexible attitude with strong organisational skills

What we can offer you

We offer a range of benefits designed to support your lifestyle whilst working for Sureserve and outside of work, some of these include:

Competitive salary
Contributory Pension scheme
Life assurance
28 days annual leave inclusive of bank holidays, rising 1 per year of service to a max of 33 days
Enhanced maternity, paternity, adoption leave, and other family friendly policies such as carer’s leave, neonatal leave, IVF, and assisted conception leave.

In addition, the role offers:

Sureserve Benefits Hub, accessing over 1000’s retail discounts
Virtual GP service, 24/7, 365 days, available for employees and your immediate family
Employee assistance programme (EAP), available 24/7. 365 days, for employees and your immediate family
Bike2Work scheme
Home & Electronics – salary sacrifice purchase scheme

Sureserve is an equal opportunities employer, dedicated to nurturing a diverse and inclusive work environment. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status

Reasonable adjustments
As part of our commitment to Inclusivity, we offer reasonable adjustments throughout the recruitment process for individuals who may require them. If you feel you need any adjustments, please contact [email protected]

Pre-employment checks
Successful applicants will be subject to eligibility checks with a 3rd party, including the right to work in the UK and DBS checks

Quick apply

Refine Your Search

commercial officer jobs in portsmouth

Resident Liaison Officer - Social Housing

Commercial & Contracts Officer

Commercial Support and Purchasing Officer

Resident Liaison Officer - Social Housing

Commissioning Support Officer

Yacht Manager

Dual Fuel Commercial Metering Engineer

Commercial Officer - LMUK Space Programmes

Group Sales and Business Development Co-ordinator

HR Administrator

Let Estate Building Supervisor

Technical Scrutineer - Marine Industry

Maintenance Manager

Senior Health and Safety Practitioner - Census 2031

Health Innovation Wessex - Chief Operating Officer

Commercial Contract Specialist II

UK Stores and Inventory Manager

Information and Privacy adviser

Head of Financial Planning and Analysis

Registration Regulations Reform Project Manager

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