Data uk Work, Jobs in Preston Brook, Chs (with Salaries)

First Line Technical Support
PHOENIX Medical Supplies Limited —Borough of Halton
- £28,461.32 a year
- Monday to Friday
- Customer service
- Windows
- IT
- Annual leave
- Employee assistance programme
Inventory & Returns Assistant
Catwalk Collection Handbags Ltd —Nantwich
- £12.71 an hour
- Part-time
- Microsoft Excel
- Travel
- Data entry
- Free parking
- Employee discount
Quick apply
11d
Kitchen Porter
The Elite Venue Selection —Daresbury
- Part-time
- Cooking
- Hotel
- In-person
- Employee discount
- Referral programme
Quick apply
2d
Delivery Driver - Flexible - Own Car
Advio ltd —Warrington
- £13 - £21 an hour
- Temporary
- Sales
- Customer service
- Driving
- Store discount
- Employee discount
Quick apply
5d
Data - UK
DBD International —Warrington
- Hybrid work
- Azure
- Computer Science
- SQL
6d
Trainee Analyst
Element Materials Technology —Deeside
- Laboratory experience
- Quality control
Administrator
Mersey Care NHS Foundation Trust —Widnes
- £25,760 - £27,476 a year
- Part-time
- Management
- Data entry
- Organisational skills
4d
HR Operations - Apprentice
ABB Limited —Warrington
- English
- Microsoft Office
- Continuous improvement
- Annual leave
- Employee assistance programme
Quick apply
Trainee IT / Data Cabling Engineer
Network Solution and Surveys —Manchester
- From £120 a day
- Full-time
- No experience needed
- Travel
- Hand tools
Quick apply
1d
Sales Assistant (Part-Time)
Pandora Jewelry —Warrington
- £13.25 an hour
- Part-time
- Customer service
- Employee discount
10d
Laboratory Technician
Element Materials Technology —Deeside
- Laboratory experience
- No experience needed
Delivery Driver - Flexible - Own Car/VAN
Advio ltd —Winsford
- £13 - £21 an hour
- Temporary
- Sales
- Customer service
- Driving
- Store discount
- Employee discount
Quick apply
5d
Junior Data Scientist - AI Practice Team
American Bureau of Shipping (ABS) —Warrington
- Full-time
- SQL
- Bachelor's degree
- AI
Transport Controller
Sykes Seafood Limited —Warrington
- Up to £35,000 a year
- Full-time
- ERP systems
- Organisational skills
- IT
- Free parking
- Employee assistance programme
Quick apply
11d
Trainee Analyst / Analyst
Element Materials Technology —Deeside
Analyst
Element Materials Technology —Deeside
- Laboratory experience
- Quality control
Housekeeping Supervisor
The Elite Venue Selection —Warrington
- Full-time
- Hotel
- In-person
- Training & development
- Employee discount
- Referral programme
Quick apply
6d
Clerical Assistant
North Cheshire and Mersey NHS Foundation Trust —Widnes
- £25,760 - £27,476 a year
- Part-time
- Inventory control
8d
Senior HR Business Partner
PHOENIX Medical Supplies Limited —Borough of Halton
- Hybrid work
- Travel
- Human resources
- Communication skills
GIS Technician
Bowland Ecology Ltd —Daresbury
- Full-time
- Hybrid work
- AutoCAD
- CAD
- Bachelor's degree
- Employee assistance programme
Quick apply
12d

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First Line Technical Support

PHOENIX Medical Supplies Limited -
Borough of Halton

Apply Now

Job details

£28,461.32 a year

Benefits

Annual leave
Company pension
Employee assistance programme
Employee discount

Qualifications

Microsoft Windows Server
TCP
Avaya
Customer service
LAN
Microsoft Exchange
Windows
ITIL
IT
TCP/IP
Communication skills
Active Directory

Full job description

Job Title: 1st Line Technical Support

Location: Runcorn

Salary: £28,461.32

Working Pattern: Monday to Friday 09.00 – 17.15, 37.5 hour per week

About Us:

At Phoenix Medical Supplies, we pride ourselves on delivering top class, business relevant solutions to the UK healthcare industry. Join us and be a part of a team that really makes a difference.

We are seeking a strong candidate to be a key member of the IT service desk function, providing support to CFBUs and Business Support Functions across all UK locations including offices, pharmacies and distribution centres during operational service hours.

Key Responsibilities:

In accordance with the defined ITIL processes provide incident management, request fulfilment, and access management services as a first point of contact. Ensure tickets are actioned in accordance with agreed SLA targets, using escalation processes where necessary.
Develop solutions and workarounds for incidents and problems where none exists.
Work cross-functionally within the IT Department to ensure the successful transition of new services into production. This may include installing, configuring and updating devices and applications. Ensure the CMDB is updated in a timely manner to reflect details of such changes.
Contribute to the process of Continuous Service Improvement by making suggestions of improvements to polices, processes and procedures.
Assist in meeting team and service performance KPIs in agreement set within the IT Service Operation Function.
Ensure that relevant IT and Data Security standards & policies are met at all times.
Monitoring of key group business systems for performance and availability through event and system monitoring resulting in reactive and proactive management of infrastructure and applications.
Support the Platform Specialists to perform client and server patching as and when required.
Create and maintain knowledgebase articles and documentation.

What We’re Looking For:

Experience of working on an IT field role along with exposure of ITIL processes is desirable.
Experience of working in a customer facing environment on telephone and face to face.
Experience within IT service delivery.
Exceptional Customer Service
Excellent interpersonal, communication and customer service skills.
Excellent troubleshooting and problem solving skills.
Practical experience of some or all of (Mandatory):
- Microsoft Windows Server and desktop operating systems.
- Active Directory administration.
- MS Exchange administration.
- Microsoft RDS administration.
- Hardware, peripherals, mobile devices.
- TCP/IP, LAN and WAN troubleshooting.
Practical skills these specialist applications (Desirable):
- CSD
- PlanetPress
- VIS
- ProScript Connect
- Buetema MDE
- MultePOS
- Avaya telephone system administration including Contact Centre.

What We Offer

22 days (pro rata) annual leave plus bank holidays, increasing with length of service
Medicash – a health cash plan to support everyday healthcare costs (e.g. eyecare, prescriptions)
iTrent Financial Wellbeing – an app to help manage and access your pay flexibly
High street discounts and offers
Employee Assistance Programme (EAP)
Contributory Pension Scheme
Fully funded accredited training programmes through the Apprenticeship Scheme

INDPMS

Apply Now

Refine Your Search

data uk jobs in preston brook, chs

First Line Technical Support

Inventory & Returns Assistant

Kitchen Porter

Delivery Driver - Flexible - Own Car

Data - UK

Trainee Analyst

Administrator

HR Operations - Apprentice

Trainee IT / Data Cabling Engineer

Sales Assistant (Part-Time)

Laboratory Technician

Delivery Driver - Flexible - Own Car/VAN

Junior Data Scientist - AI Practice Team

Transport Controller

Trainee Analyst / Analyst

Analyst

Housekeeping Supervisor

Clerical Assistant

Senior HR Business Partner

GIS Technician

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