Customer support & client services Work, Jobs in Queensferry, Fln (with Salaries)

Office Administrator
TaxAssist Accountants —Queensferry
- £12.71 an hour
- Part-time
- Microsoft Word
- Microsoft Outlook
- Administrative experience
- Free parking
- Health & wellbeing programme
Quick apply
5d
JUNIOR SALES ADVISOR
Verisure Services (UK) Limited —Chester
- £3,800 a month
- Full-time
- Sales
Quick apply
Junior HR Service Centre Advisor / HR Operations Assistant
Bank of America —Chester
- Full-time
- Salesforce
- Research
- Microsoft Office
- Employee assistance programme
Customer Service Advisor
StepChange —Chester
- £28,228 a year
- Full-time
- Hybrid work
- Budgeting
Quick apply
13d
JUNIOR SALES CONSULTANT
Verisure Services (UK) Limited —Chester
- £3,800 a month
- Full-time
Quick apply
Customer Service Representative II
Bobrick Washroom Equipment LTD —Connah's Quay
- CAD
- ERP systems
Quick apply
Area Support Officer
OCS Group —Deeside
- Customer service
- Communication skills
- Annual leave
Quick apply
12d
Occupational Health Administrator Full Time
JRL OHS —Ellesmere Port
- From £12.71 an hour
- Full-time
- Microsoft Word
- Microsoft Outlook
- English
Quick apply
4d
Customer Service Advisor
StepChange Debt Charity —Chester
- £28,228 a year
- Full-time
- Hybrid work
- Budgeting
3d
Venue Presentation Manager
CleanEvent Services Ltd —Chester
- £31,000 - £33,000 a year
- Full-time
- Management
- Computer literacy
- Analysis skills
- Store discount
- Health & wellbeing programme
Quick apply
11d
Client Manager - Events
Showforce —Liverpool
- £28,000 - £32,000 a year
- Full-time
- Microsoft Word
- CRM software
- Communication skills
Quick apply
Night Office & Facilities Cleaner
Pinnacle Group —Deeside
- £19,908 a year
- Night shift
- Annual leave
- Employee assistance programme
Quick apply
Account Manager (Marketing Agency)
ArmstrongB2B —Chester
- £30,000 - £50,000 a year
- Full-time
- Travel
- In-person
- Marketing
- Gym membership
Quick apply
Customer Representative
Alexander Mann Solutions (AMS) —Mold
- £14.56 an hour
- Full-time
- Computer literacy
- Computer skills
- Communication skills
Project Manager (Marketing Agency)
ArmstrongB2B —Chester
- £30,000 - £50,000 a year
- Full-time
- Sales
- Travel
- Budgeting
- Gym membership
Quick apply
9d
Case Handler / Conveyancer
PLS Solicitors —Liverpool
- Up to £30,000 a year
- Full-time
- Hybrid work
- Customer service
- Communication skills
- Work from home
- Employee assistance programme
Quick apply
11d
Technical Administrator
Emcor —Deeside
- £29,000 - £30,000 a year
- Full-time
- Microsoft Word
- Customer service
- Computer literacy
- Employee assistance programme
- Referral programme
Quick apply
Site Rail Shunting Locomotive Operator
Runtech Ltd —Shotton
- Overtime
- In-person
- Mechanical knowledge
- Annual leave
Quick apply
10d
Operations Support
M Group —Rhyl
- £33,500 a year
- Annual leave
- Employee assistance programme
Sales Administrator
Arbtech —Chester
- £25,000 - £28,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
Quick apply
13d

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customer support & client services jobs near queensferry, fln

Office Administrator

TaxAssist Accountants -
Queensferry

Quick apply

Job details

Permanent | Part-time
£12.71 an hour
5 days ago

Benefits

Free parking
Health & wellbeing programme
Company pension
Employee assistance programme
Sick pay

Qualifications

Microsoft Word
Client onboarding
Microsoft Outlook
Inbound customer enquiry call handling
Client engagement
Administrative support experience
Microsoft Office Suite
Administrative experience
Accounts Receivable Credit Control
Appointment booking and call handling
Client services
Organisational skills
Front desk
Customer interaction
Communication skills

Full job description

Join Our Friendly Team

TaxAssist Accountants is a well-established and growing accountancy practice dedicated to supporting small businesses, self-employed individuals and personal taxpayers. We pride ourselves on providing a professional, friendly, and personal service to every client.

We are looking for a reliable and organised Administrator to join our team for 24 hours per week, working Monday to Thursday. This is an excellent opportunity for someone who enjoys working with people, has strong administrative skills, and takes pride in delivering outstanding customer service.

As the first point of contact for many of our clients, you'll play a key role in creating a positive experience while supporting the smooth running of the practice.

Key Responsibilities

Acting as the first point of contact for clients, both in person and over the telephone
Managing client enquiries professionally and efficiently
Coordinating and managing diaries and appointments
Completing new client onboarding and engagement processes
Processing client disengagements and maintaining accurate records
Booking in client work and ensuring jobs are allocated appropriately
Supporting credit control activities, including following up outstanding payments
Updating and maintaining client information within practice systems
Assisting with general office administration duties
Providing support to the wider team as required

What We're Looking For

Essential Skills & Experience

Previous administration or customer service experience
Excellent telephone manner and communication skills
Strong organisational skills with excellent attention to detail
Ability to manage multiple tasks and prioritise workload effectively
Friendly, professional, and approachable attitude
Confidence in dealing with clients and building positive relationships
A proactive and flexible approach to work

Desirable Skills

Experience working within an accountancy practice, financial services, or professional office environment
Knowledge of Microsoft 365 applications, including Outlook, Word, Excel, and Teams
Experience of diary management and credit control
We do operate from three locations – Ellesmere Port, Chester & Queensferry and so movement between them is desirable but not essential

What We Offer

A supportive and friendly working environment
Ongoing training and development opportunities
Varied and interesting work within a professional practice
The opportunity to build valuable experience within the accountancy sector
National Living Wage pay rate
24 hours per week, Monday to Thursday
Additional birthday day off each year
Office closure between Christmas & New Year
Fantastic training opportunities through our training academy
Employee assistance programme – Health Assured

How to Apply

If you are organised, personable, and enjoy providing excellent customer service, we'd love to hear from you.

Please send your CV and a brief covering letter explaining why you would be a great fit for the role.

TaxAssist Accountants is committed to creating an inclusive workplace and welcomes applications from all suitably qualified candidates.

Pay: £12.71 per hour

Benefits:

Company pension
Free parking
Health & wellbeing programme
Sick pay

Work Location: In person

Quick apply

Refine Your Search

customer support & client services jobs in queensferry, fln

Office Administrator

JUNIOR SALES ADVISOR

Junior HR Service Centre Advisor / HR Operations Assistant

Customer Service Advisor

JUNIOR SALES CONSULTANT

Customer Service Representative II

Area Support Officer

Occupational Health Administrator Full Time

Customer Service Advisor

Venue Presentation Manager

Client Manager - Events

Night Office & Facilities Cleaner

Account Manager (Marketing Agency)

Customer Representative

Project Manager (Marketing Agency)

Case Handler / Conveyancer

Technical Administrator

Site Rail Shunting Locomotive Operator

Operations Support

Sales Administrator

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