Customer service consultant Work, Jobs in Ratho, Edh (with Salaries)

Onboarding Consultant (Logit)
triSaaS (Enhance) —Edinburgh
- Up to £26,500 a year
- Full-time
- Hospitality
- Computer literacy
- Microsoft Office
- Free parking
- Sick pay
Quick apply
Customer Service Consultant
Cencora —Edinburgh
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
Store Manager - Livingston Outlet
The Fragrance Shop —Livingston
- £27,000 - £27,500 a year
- Full-time
- Management
- Customer service
- In-person
- Store discount
- Employee discount
Quick apply
13d
Travel Consultant
The Toon Travel —Bo'ness
- From £12.71 an hour
- Part-time
- Customer service
- Microsoft Office
- Continuous improvement
- Free parking
- Employee discount
Quick apply
14d
Sales Consultant
Arnold Clark —Edinburgh
- £40,000 - £45,000 a year
- Sales
- Customer service
- Communication skills
- Annual leave
- Employee discount
Quick apply
10d
Senior Incident Response Consultant
Quorum Cyber —Edinburgh
- Full-time
- Hybrid work
- Linux
- Communication skills
Quick apply
Senior Business Travel Consultant - French Speaking
Perk —Edinburgh
- Full-time
- Hospitality
- Bar
- Customer service
- Relocation assistance
- Life insurance
Senior Business Travel Consultant - Spanish speaking
Perk —Edinburgh
- Full-time
- Hospitality
- Bar
- Spanish
- Relocation assistance
- Life insurance
Solution Consultant
FNZ —Edinburgh
- Full-time
- Hybrid work
- No degree
- Financial services
- Communication skills
- Life insurance
Asbestos Consultant
Vadella —Livingston
- £31,990 - £43,535 a year
- Weekend availability
- IT
- Communication skills
- Annual leave
- Employee discount
Quick apply
10d
Flooring & Carpets Sales Consultant
Falkirk Carpets Ltd —Falkirk
- £16.50 - £18.50 an hour
- Full-time
- Sales
- Customer service
- Microsoft Office
- Employee discount
Quick apply
13d
Sales Consultant
Arctic Improvements Ltd —Central Belt
- £50,000 - £70,000 a year
- Full-time
- Remote
- Sales
- Driving
- Organisational skills
Quick apply
3d
Digital Consultant
Squiz —Edinburgh
- Full-time
- Hybrid work
- Salesforce
- Travel
- Communication skills
Quick apply
Premium Travel Consultant - Arabic Leisure Market
Ten Group —Edinburgh
- Full-time
- Hybrid work
- Hospitality
- Customer service
- English
- Annual leave
- Employee discount
Quick apply
Implementation Consultant - Pensions Development
Civica —Edinburgh
- Remote
- Microsoft Word
- Microsoft Excel
- Azure
- Annual leave
- Referral programme
Quick apply
Associate Post Transaction Consultant
Hymans Robertson LLP —Edinburgh
- Full-time
- Hybrid work
- Bachelor's degree
- Organisational skills
- Communication skills
Quick apply
Travel Consultant - Lanark
Hays Travel —North Lanarkshire
- Full-time
- Customer service
- IT
- Communication skills
- Annual leave
- Employee discount
Site Manager
McConnell Ltd —Edinburgh
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
6d
Purchasing Consultant
MOV8 Real Estate —Edinburgh
- £23,250 - £30,000 a year
- Weekend availability
- Sales
- Customer service
- English
- Annual leave
8d
Principal Consultant: Stakeholder Engagement, Consultation and Communications
AECOM —Edinburgh
- Full-time
- Hybrid work
- English
- Travel
- Communication skills
14h

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Onboarding Consultant (Logit)

triSaaS (Enhance)
Edinburgh

Quick apply

Job details

Permanent | Full-time
Up to £26,500 a year

Benefits

Free parking
On-site gym
Company pension
Transport links
Sick pay
On-site parking

Qualifications

Hospitality
System administration
Computer literacy
Project coordination
Microsoft Office
Analysis skills
SaaS
Communication skills

Full job description

Job Overview
We are seeking a dedicated Onboarding Consultant specialising in Logit to join our dynamic team. The successful candidate will play a vital role in facilitating seamless onboarding processes for clients and becoming a product expert . This position offers an excellent opportunity to utilise your analytical and communication skills whilst contributing to the optimisation of client implimentation and satisfaction.

Who This Role Is Perfect For

This role is ideal for candidates with experience in SaaS implementation , customer onboarding, project coordination and cusotmer facing roles. A hospitality background would be particularly well suited to this role.

About triSaaS

We are a fast-growing SaaS company, home to multiple innovative software solutions including Logit, which is an all-in-one digital task management, compliance, and auditing platform used to eliminate paper forms and streamline operations for businesses.

We currently support over 5000 locations across the UK, helping organisations in hospitality, education, and other sectors reduce costs and improve operational efficiency.

Join us and help shape the future of technology that’s transforming businesses across multiple industries.

As part of our team, you’ll be joining an energetic, customer-focused company that’s passionate about solving real-world problems with simple, impactful software.

About You

As an onboarding consultant, your contribution ensures we achieve our goals in customer success. You will have an enthusiastic approach and be technically minded with a basic knowledge of systems. As an effective communicator, you will be able to liaise with team members and customers to overcome presenting challenges and configuration of our systems. Operational background would be preferred along with an understanding of workflow management.

Key Responsibilities

Manage end-to-end onboarding processes for new clients, ensuring timely and accurate integration into our systems.
Collaborate with customers to gather required documentation and facilitate smooth onboarding experiences.
Analyse client data to identify potential issues or delays, proactively addressing concerns to maintain high standards of service.
Provide clear and professional communication with clients, guiding them through onboarding steps and resolving any queries effectively.
Conduct training sessions or demonstrations on Logit as needed, ensuring clients are well-informed and confident in using our systems.
Maintain detailed records of onboarding activities, feedback, and improvement suggestions for continuous process enhancement.

Skills

Proficiency in Logit or similar systems for digitised compliance such as Pronet, Access Maintain, Trail and so on will be beneficial.
Must be computer literate with a strong working knowledge of Microsoft Office with the ability and interest in learning new software applications.
Excellent communication skills, both written and verbal, with the ability to explain complex concepts clearly.
Analytical skills to interpret data, identify trends, and troubleshoot onboarding issues efficiently.
Organised with the ability to manage multiple onboarding projects simultaneously under tight deadlines.
Problem-solving mindset with a proactive attitude towards process improvement. This role is ideal for individuals who are organised, detail-oriented, and passionate about delivering exceptional client experiences. If you possess the necessary skills and enthusiasm, we invite you to apply for this rewarding opportunity as an Onboarding Consultant (Logit).

What We Provide

A supportive and inclusive team culture where everyone’s contribution is valued
Dedicated mentoring and ongoing professional development support
Comprehensive training on the Logit platform and implementation processes
Clear development milestones and opportunities for career progression
The opportunity to work with leading UK hotels and hospitality groups, with exciting international growth plans

Experience Required

Customer-facing or client support experience: 1 year (required)
Experience working with SaaS solutions: 1 year (preferred)
Hospitality or Restuarant: 1 year (preferred)
System Administration: 1 year (preferred)

Business Hours and Location

This is an office-based role located in South Gyle, Edinburgh, a well-connected business district with excellent transport links.

Working hours are 9:00am – 5:30pm Monday to Friday.

Please Note

This role focuses on software onboarding and client training, rather than general IT support or customer service.

Pay: Up to £26,500.00 per year

Benefits:

Company pension
Free parking
On-site gym
On-site parking
Sick pay

Work Location: In person

Quick apply

Refine Your Search

customer service consultant jobs in ratho, edh

Onboarding Consultant (Logit)

Customer Service Consultant

Store Manager - Livingston Outlet

Travel Consultant

Sales Consultant

Senior Incident Response Consultant

Senior Business Travel Consultant - French Speaking

Senior Business Travel Consultant - Spanish speaking

Solution Consultant

Asbestos Consultant

Flooring & Carpets Sales Consultant

Sales Consultant

Digital Consultant

Premium Travel Consultant - Arabic Leisure Market

Implementation Consultant - Pensions Development

Associate Post Transaction Consultant

Travel Consultant - Lanark

Site Manager

Purchasing Consultant

Principal Consultant: Stakeholder Engagement, Consultation and Communications

I want to receive the latest job alerts for customer service consultant in ratho, edh

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