Inbound customer service Work, Jobs in Redditch, Wor (with Salaries)

Customer Service Advisor
Kingswood Mobility Group —Droitwich
- £13.46 an hour
- Overtime
- Customer service
- English
- Data entry
- Health & wellbeing programme
- Referral programme
Quick apply
5d
Customer Services Adviser (Inbound)
Financial Ombudsman Service —Coventry
- £25,856 a year
- Full-time
- Hybrid work
- Communication skills
5d
Customer Service Advisor
NCF Living —Coleshill
- £27,040 a year
- Monday to Friday
- Microsoft Excel
- Customer service
- Data entry
Quick apply
2d
Temporary Customer Service Administrator
Warwick Nub News —Leamington Spa
- £13.45 an hour
- Temporary
- Computer skills
- Communication skills
11h
Inside Sales Development Specialist
Omnia Resourcing —Redditch
- Up to £38,500 a year
- Salesforce
- Business development
- Communication skills
- Employee assistance programme
Customer Service Advisor
SunbeltRentals —Birmingham
- Computer literacy
- Continuous improvement
- Computer skills
- Annual leave
Quick apply
Contact Centre Sales Advisor
LTK Consultants Ltd —Birmingham
- £26,500 a year
- Full-time
- CRM software
- Free parking
- Employee discount
Quick apply
5d
R & B Assistant
Walsall Council —Walsall
- £31,537 - £34,434 a year
- Full-time
- Computer literacy
- English
- Flexitime
8d
Sales Development Representative
OneAdvanced —Birmingham
- CRM software
- Employee assistance programme
- Bereavement leave
Weekend Receptionist
Listers —Stratford-upon-Avon
- £12.71 an hour
- Part-time
- Front desk
- Free parking
- Health & wellbeing programme
Customer Experience Executive
UBT Ltd —Warwick
- £33,000 - £35,000 a year
- Full-time
- CRM software
- In-person
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
Telephone Sales Agent
Performance Through People —Walsall
- £26,500 a year
- Full-time
- CRM software
- In-person
- Communication skills
Quick apply
Inside Sales Representative
Ott —Redditch
- Full-time
- CRM software
- In-person
- Communication skills
1d
Customer Services Advisor (Part Time)
Tandem Group Plc —Birmingham
- £13.06 an hour
- Part-time
- CRM software
- Microsoft Outlook
- Analysis skills
- Free parking
- Store discount
Quick apply
Postroom Operative & Administration
Celebration of Life —Tamworth
- £13.73 an hour
- Full-time
- Microsoft Word
- Microsoft Outlook
- Administrative experience
- Free parking
- Annual leave
Quick apply
1d
Administrative Assistant
Magic Square Technologies —Evesham
- Full-time
- Computer literacy
- Research
- Data entry
Client Engagement Executive
AFH Financial Group —Bromsgrove
- Full-time
- CRM software
- Communication skills
- Employee discount
5d
Customer 1st Advisor
The Pioneer Group —Birmingham
- £27,218 a year
- Full-time
- Administrative experience
- Front desk
- Communication skills
8d
Senior Customer Service Advisor
Etech Mobility UK Ltd —Birmingham
- £31,000 - £37,200 a year
- Full-time
- CRM software
- Customer service
- English
- Annual leave
Quick apply
8d
Contact Centre Advisor
Schindler —Coventry
- Weekend availability
- CRM software
- Continuous improvement
- Communication skills
- Employee assistance programme
10d

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inbound customer service jobs near redditch, wor

Customer Service Advisor

Kingswood Mobility Group -
Droitwich

Quick apply

Job details

Full-time
£13.46 an hour
5 days ago

Benefits

Casual dress
Health & wellbeing programme
Company pension
Company events
Referral programme
On-site parking

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Client engagement
Customer service
Stakeholder liaison
Filing
Internal department liaison
English
Complaint handling
Data entry
Customer interaction
Phone etiquette
Communication skills

Full job description

Job Summary:

Join Our Team as a Customer Service Advisor!

We are looking for a competent Customer Service Advisor to provide excellent service to our clients. Through professional and efficient administration tasks you will navigate a customers account to provide them with a first class experience, ensuring the best outcome is achieved for the customer and the business. By working as a team and utilising other departments knowledge you'll build on your own personal development understanding the customers needs.

Shift Patterns include, 8am-4pm, 9am-5pm and 10am-6pm which will rotate throughout the week.

About Us:

Kingswood Mobility Group is a leading provider of innovative mobility solutions that truly make a difference in people's lives. Our commitment to quality products and exceptional customer service has positioned us as industry leaders. We are a fast-paced, rewarding and engaging company that deeply cares for both our customers and colleagues.

At Kingswood Mobility Group, you'll experience a modern office setting, growth opportunities, regular social events, wellness programs and a lively atmosphere. As the leading company in our field, we supply and install innovative bespoke products directly to customers in the comfort of their own homes. Our team of dedicated professionals takes pride in delivering outstanding expertise and outstanding customer service.

Key Requirements:

Have experience of working in a customer focused environment either over the phone or face to face.
Excellent written and verbal communication skills
Work to deadlines and can multitask.
Able to work under pressure and go the extra mile
Must be able to build rapport with customers on the telephone.
Have a great telephone manner

Principal Accountabilities/Responsibilities:

Answering inbound calls from existing customers
Ensure all customer records are kept up to date with the latest information regarding the customers account
Respond to customers emails effectively and efficiently
Liaise with other departments across the business
Regularly update customers with new information relating to their account
Communicate with customers via telephone, email and letter
Maintain customer files in line with Company policy
In the absence of the Customer Service Manager liaise with external agencies, I.E Trading standards, Alternative Dispute Resolution services and the Furniture & Home improvement ombudsman
Assist with administration duties
Monitor and record customer complaints
Action requests given by the Customer Service Manager
Any other duties as deemed necessary

Position: Customer Service Advisor

Location: Droitwich

Job Type: Full-time

Hours of work: 35h/week - Monday to Friday rotating shifts 8:00am - 4:00pm, 9:00am-5:00pm and 10:00am - 6:00pm with 1h unpaid lunch break. Possibly 1 Saturday a month 9am-2pm paid as overtime

Salary: £24,508.00

Job Type: Full-time

Pay: £13.46 per hour

Benefits:

Casual dress
Company events
Company pension
Health & wellbeing programme
On-site parking
Referral programme

Experience:

Customer service: 2 years (required)

Work Location: In person

Quick apply

Refine Your Search

inbound customer service jobs in redditch, wor

Customer Service Advisor

Customer Services Adviser (Inbound)

Customer Service Advisor

Temporary Customer Service Administrator

Inside Sales Development Specialist

Customer Service Advisor

Contact Centre Sales Advisor

R & B Assistant

Sales Development Representative

Weekend Receptionist

Customer Experience Executive

Telephone Sales Agent

Inside Sales Representative

Customer Services Advisor (Part Time)

Postroom Operative & Administration

Administrative Assistant

Client Engagement Executive

Customer 1st Advisor

Senior Customer Service Advisor

Contact Centre Advisor

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