Support technician Work, Jobs in Remote (with Salaries)

IT User Support Technician
TESTQ Technologies —Remote
- £33,400 - £43,000 a year
- Full-time
- Remote
- Computer Science
- English
- Windows
Quick apply
7d
Subsidence Desk Technician
GHG Solutions Ltd —Remote
- £26,400 - £32,000 a year
- Full-time
- Remote
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee assistance programme
Quick apply
1d
Compliance Advice Technician
AFH Financial Group —Remote
- Full-time
- Remote
- Employee discount
Freelance IQA – Digital Support Technician
1st for Awarding —Remote
- Remote
- Communication skills
Quick apply
8d
Payroll Services Officer (Maternity Cover)
Independent Parliamentary Standards Authority —Remote
- £34,110 - £35,055 a year
- Full-time
- Remote
- CRM software
- Microsoft Excel
- Customer service
- Employee assistance programme
7d
Pensions Technician
Capita —Remote
- Full-time
- Remote
- Microsoft Excel
- Employee discount
Rental Technician - Newton Abbott, UK
Arjo —Field Based
- £26,025 a year
- Weekend availability
- Customer service
- English
- Communication skills
Kitchen Fitter - Customer Care Service Technician.
PSO Installations Ltd —Remote
- Up to £39,000 a year
- Overtime
- Customer service
- Plumbing
- Travel
- Annual leave
Quick apply
2d
Field Service Technician (Gas Testing & Analysis)
SGS —Field Based
- £30,000 - £40,000 a year
- Full-time
- Travel
- Annual leave
Quick apply
Telecare Field Technician
careium —Remote
- Weekend availability
- IT
5d
Rental Technician - Sheffield, UK
Arjo —Field Based
- £26,025 a year
- Weekend availability
- No experience needed
- English
- Communication skills
Project Manager, Wind Operations (United Kingdom)
SkySpecs —Remote
- £35,000 - £40,000 a year
- Weekend availability
- Remote
- Spanish
- Salesforce
- English
Quick apply
Field Service Technician - FTC
Ricoh —Field Based
- Schematics
- Communication skills
- Mechanical knowledge
Offshore ROV Tooling Technician
Ashtead Technology —Remote
- Full-time
- Remote
- Microsoft Excel
- Maintenance
- Communication skills
Quick apply
9d
GPR Post-Processing Technician (Remote)
Geospatial-CAD —Remote
- £24,420.00 - £45,004.31 a year
- Remote
- AutoCAD
- CAD
- Bachelor's degree
- Flexible schedule
Quick apply
1d
Field Based Technical Trainer
Scania —Remote
- From £50,000 a year
- Full-time
- Hybrid work
- Up to 50% travel
- Travel
- Annual leave
- Employee discount
6d
Clinical Application Specialist (Monitoring Analytics) - North of England
Philips —Remote
- Full-time
- English
- Teaching
Junior Field Service Technician - Midlands
Diebold Nixdorf —Remote
- Full-time
- IT
- Communication skills
Technical Training Specialist - UK
Fieldpiece Instruments —Remote
- Full-time
- Remote
- Up to 50% travel
- Public speaking
- Microsoft Office
Field Service Engineer - Scotland
GE HEALTHCARE —Remote
- Customer service
- English
- Analysis skills

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support technician jobs near remote

IT User Support Technician

TESTQ Technologies -
Remote

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Job details

Permanent | Full-time
£33,400 - £43,000 a year
7 days ago

Qualifications

Jira
Desktop support
TCP
Computer Science
LAN
English
Windows
Technical support
Microsoft Office
Information security
DHCP
Bachelor's degree
Zendesk
ITIL
IT support
DNS
Organisational skills
ServiceNow
IT
TCP/IP
Communication skills
Active Directory
Information Technology
VPN

Full job description

Reference: TQ2526_3132_488

Vacancy: 1

Job Title: IT User Support Technician

Location: Leicester

Job Purpose:

TESTQ Technologies is a leading IT services and solutions provider delivering high-quality digital, data, and enterprise technology solutions across multiple industry sectors. With strong domain expertise and a commitment to operational excellence, we support organisations in maintaining reliable, secure, and efficient IT environments.

We are seeking a proactive and technically skilled IT User Support Technician to provide first- and second-line technical support to end users across the organisation. The role requires strong troubleshooting abilities, excellent communication skills, and a customer-focused approach to ensure timely resolution of IT issues and seamless user experience.

Job Description (Main Duties and Responsibilities):

Provide first-line and second-line technical support for hardware, software, and network-related issues.
Diagnose, troubleshoot, and resolve incidents related to desktops, laptops, mobile devices, printers, and peripherals.
Respond to service desk tickets, emails, and user requests within agreed service level agreements (SLAs).
Install, configure, and maintain operating systems, applications, and user accounts.
Support Microsoft Windows, Office 365, and other enterprise applications.
Assist in onboarding and offboarding processes including account setup, access provisioning, and equipment allocation.
Maintain and update IT documentation, knowledge base articles, and support procedures.
Escalate complex technical issues to senior support teams or third-party vendors when required.
Monitor system performance and proactively identify potential issues.
Ensure compliance with IT policies, security standards, and data protection regulations.
Support network connectivity issues including LAN/WAN, VPN, and Wi-Fi troubleshooting.
Assist with system upgrades, patches, and routine maintenance activities.
Provide user training and guidance on IT systems, tools, and best practices.
Participate in IT projects such as system rollouts, migrations, and upgrades.
Maintain asset inventory and track IT equipment lifecycle.

Key Skills, Qualifications and Experience Needed

(The candidate must demonstrate these in all stages of assessment)

Bachelor’s degree in Computer Science, Information Technology, or a related discipline.
3+ years of experience in IT support, service desk, or technical support roles.
Strong knowledge of Windows operating systems and desktop support.
Hands-on experience with Microsoft Office 365, Active Directory, and Exchange.
Experience using ticketing systems such as Jira Service Desk, ServiceNow, Zendesk, or similar.
Solid understanding of networking fundamentals (TCP/IP, DNS, DHCP, VPN).
Experience with hardware troubleshooting and device configuration.
Knowledge of ITIL practices and service management principles is desirable.
Proven ability to diagnose and resolve technical issues efficiently.
Strong understanding of IT security best practices and user access management.
Ability to manage multiple support requests and prioritise tasks effectively.
Experience supporting remote users and distributed teams.
Strong documentation and reporting skills.

Other Key Skills:

Excellent verbal and written communication skills
Strong problem-solving and analytical thinking abilities
Customer-focused approach with strong interpersonal skills
Ability to work effectively in a team and independently
High attention to detail and organisational skills
Proactive and self-motivated mindset
Ability to handle pressure and meet deadlines
Adaptability to changing technologies and business needs
Strong stakeholder engagement and support orientation

Qualifications: Bachelor's degree or above in the UK or equivalent

Salary: GBP 33,400 to 43,000 per annum

Published Date: 01 July 2026

Closing Date: 31 July 2026

Evaluation: CV Review, Technical Assessment, Personal and Technical Interview, and References

Job Type: Full-time, Permanent (Part-time and Fixed Term options are available)

Pay: £33,400.00-£43,000.00 per year

Education:

Bachelor's (preferred)

Experience:

IT User Support Technician: 3 years (preferred)

Language:

English (preferred)

Work authorisation:

United Kingdom (preferred)

Work Location: Remote

Quick apply

Refine Your Search

support technician jobs in remote

IT User Support Technician

Subsidence Desk Technician

Compliance Advice Technician

Freelance IQA – Digital Support Technician

Payroll Services Officer (Maternity Cover)

Pensions Technician

Rental Technician - Newton Abbott, UK

Kitchen Fitter - Customer Care Service Technician.

Field Service Technician (Gas Testing & Analysis)

Telecare Field Technician

Rental Technician - Sheffield, UK

Project Manager, Wind Operations (United Kingdom)

Field Service Technician - FTC

Offshore ROV Tooling Technician

GPR Post-Processing Technician (Remote)

Field Based Technical Trainer

Clinical Application Specialist (Monitoring Analytics) - North of England

Junior Field Service Technician - Midlands

Technical Training Specialist - UK

Field Service Engineer - Scotland

I want to receive the latest job alerts for support technician in remote

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