Operations manager Work, Jobs in Rochester, Ken (with Salaries)

Platform Operations Lead
AXA UK —Royal Tunbridge Wells
- £55,000 - £57,000 a year
- Salesforce
- Analysis skills
- IT
- Annual leave
8d
Operations Manager
Safetykleen —Ditton
- £60,000 - £72,000 a year
- 8 hour shift
- Employee assistance programme
- Referral programme
Quick apply
Operations Manager
MAPP —Sittingbourne
- £55,000 - £65,000 a year
- Full-time
- Organisational skills
14d
Head of Operations
FareShare Kent —Ashford
- £50,307 a year
- Full-time
- Management
- Bachelor's degree
- In-person
- Employee discount
- Life insurance
Quick apply
11d
Assistant Operations Manager
Unite Students —Gillingham
- £34,500 a year
- Hospitality
- Customer service
- Supervising experience
- Annual leave
- Employee assistance programme
4d
Regional Head of Operations
Sanctuary Group —Whitstable
- £71,155.30 a year
- Full-time
- Project management
- Continuous improvement
- Driving
- Annual leave
- Employee assistance programme
Quick apply
4d
Operations Manager
THE WIGGETT GROUP —Brentwood
- From £70,000 a year
- Full-time
- Management
- Maintenance
- Team management
Quick apply
7d
Operations Manager
Zealfashionspa limited —Gillingham
- £41,588.71 - £50,558.71 a year
- Full-time
- Bilingual
- Management
- Merchandising
- Store discount
- Health & wellbeing programme
Quick apply
13d
Passive Operations Manager
Senseco Systems Limited —Gillingham
- Full-time
- Continuous improvement
- Construction experience
- Communication skills
- Annual leave
- Employee discount
Quick apply
Assistant Production Manager
Veetee Rice Ltd —Rochester
- From £45,000 a year
- Full-time
- Management
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
Facilities Manager
The Cornerstone Group —Gravesend
- £30,000 - £35,000 a year
- Full-time
- Maintenance
- Supervising experience
- Organisational skills
- Free parking
Quick apply
Retail Operations Manager
Heart of Kent Hospice —Aylesford
- Up to £42,000 a year
- Full-time
- Sales
- Travel
- Hospice
- Sick pay
Quick apply
6d
Night Operations Supervisor
Unite Students —Gillingham
- £36,313 a year
- Night shift
- Hospitality
- Customer service
- Supervising experience
- Annual leave
- Employee assistance programme
4d
Production Manager
BrettGroup —Cliffe
- Free parking
- Annual leave
Quick apply
Regional Operations Service Manager
Primech Building Services —Gillingham
- Full-time
- Management
- Maintenance
- Project management
Quick apply
Centre Manager
THE NATIONAL AUTISTIC SOCIETY —Gravesend
- £32,577 a year
- Full-time
- Management
- Leadership
- Annual leave
- Employee assistance programme
8d
GP Operations Manager
Aspire Medical Health —Chatham
- £35,000 - £45,000 a year
- Full-time
- Management
- GP surgery experience
- Microsoft Office
Quick apply
4d
Operations Manager
First Bus —Chelmsford
- £55,000 a year
- Full-time
- Management
- Customer service
- Mentoring
- Employee assistance programme
- Employee discount
13d
Operations Manager
Online Lubricants Ltd —Barking and Dagenham
- Up to £45,000 a year
- Full-time
- Management
- Customer service
- Microsoft Office
- Free parking
- Employee discount
Quick apply
8d
Operations Manager
Pursuit Aerospace —Sittingbourne
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Engineering
Quick apply

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Platform Operations Lead

AXA UK -
Royal Tunbridge Wells

Apply Now

Job details

£55,000 - £57,000 a year
8 days ago

Benefits

Annual leave
Paid volunteer time

Qualifications

Salesforce
Analysis skills
ITIL
IT
SaaS

Full job description

About AXA:

AXA is a global leader in insurance and financial services, dedicated to helping customers protect what matters most to them. As the sixth-largest insurance company in the world, we provide a wide range of services, including health, car, home, and business insurance. We support millions of customers worldwide, helping them navigate life's uncertainties with confidence.

AXA UK Support Functions look after our three customer-facing business units, providing the infrastructure and expertise to make sure we can be there for our customers.

Job overview:

We have a new opportunity for a Platform Operations Lead to join us, ensuring the stability, performance and effective delivery of platform services. This role is focused on service management, operational coordination and stakeholder alignment acting as a deputy to the Platform Operations Manager.

Key responsibilities:

Support day-to-day operations to ensure platform stability and performance
Lead incident, problem, and change management coordination
Act as incident lead during major outages, ensuring structured response and communication
Lead the operational onboarding of new services, features, and capabilities into BAU
Ensure all services meet operational readiness criteria (documentation, monitoring, support model, SLAs)
Drive initiatives to improve operational efficiency, reduce manual effort, and implement sustainable solutions
Act as a stand-in for the Operations Manager, ensuring continuity of operations
Represent operations in governance forums and stakeholder discussions
Track service performance (e.g., incidents, recurring issues, service stability, tracking consumption-based items)
Ensure that comprehensive documentation and knowledge management artefacts (playbooks, runbooks) are in place and kept up to date

Work arrangements:

At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. You'll work at least two days a week (40%) away from home, moving to three days a week (60%) in the future. Away from home means attending the office, visiting clients or attending industry events. We’re also happy to consider flexible working arrangements, which you can discuss with Talent Acquisition.

Your skills & experience:

Proven experience in IT service Management, Service Operations, or Platform Operations
Experience managing incident, problem, change and major incident processes in a production environment
Ability to work with third party suppliers and managed service providers
Proficiency coordinating operational readiness and service transition for new platform capabilities
Strong knowledge of ITIL service management practices e.g. Incident, Problem, Change, Major Incident and Service Transition)
Expertise in leading stakeholder management across business and technology teams
Strong troubleshooting, analytical and documentation skills
Experience supporting enterprise SaaS platforms with Salesforce experience highly desirable

How to apply:

To apply, click on the ‘apply now’ button, you’ll then need to log in or create a profile to submit your CV. We’re proud to be an Equal Opportunities Employer and don’t discriminate against employees or potential employees based on protected characteristics. If you have a long-term condition or disability and require adjustments during the application or interview process, we’re proud to offer access to the AXA Accessibility Concierge. For our support, please send an email to [email protected].

#LI-Hybrid

Your benefits

Pay & Bonus

Annual pay review and performance-based bonus.

Private Medical Cover

Employer funded scheme available to all colleagues.

Annual Leave

25 to 28 days of holiday per year, plus bank holidays.

Wellbeing Initiatives

A wide range of services to support your physical, mental, and financial wellbeing.

Volunteering Leave

Three paid volunteering days (21 hours) per year.

Paid parental & carer's leave

26 weeks' maternity leave and 8 weeks' co-parent leave. 5 days' carer's leave for planned activities and unexpected emergencies.

Apply Now

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operations manager jobs in rochester, ken

Platform Operations Lead