Workplace support engineer Work, Jobs in Roding (with Salaries)

Workplace Support Engineer
M Group —Stevenage
- Communication skills
- Annual leave
- Employee assistance programme
16h
Entry Level Support Engineer
OSTTRA —London
- Full-time
- Hybrid work
- Google Suite
- Computer Science
- Bachelor's degree
Quick apply
Junior IT Support Engineer
Inizio —London
- Maintenance
- Continuous improvement
- Computer networking
10d
Escalation Engineer
TeamViewer Germany GmbH —London
- Remote
- Azure
Quick apply
Junior Technical Support Engineer
Zixi —London
- Full-time
- Hybrid work
- Computer Science
- Engineering
- Linux
Quick apply
Modern Workplace Engineer
Avanade —London
- Communication skills
- Paid training
Cloud Support Engineer
Canonical —London
- Remote
- Bachelor's degree
- Computer networking
- In-person
- Employee assistance programme
Quick apply
Workplace Technology Engineer
Homeprotect —New Malden
- Hybrid work
- Analysis skills
- SharePoint
- Annual leave
- Employee assistance programme
9d
AV Support Engineer
Axiom Technologies —London
- Full-time
- Analysis skills
- Communication skills
6d
Infrastructure Support Engineer, IREO
Amazon Data Services UK Limited —London
- Full-time
- Scripting
- Software development
Developer/Support Engineer
IXICO —London
- Full-time
- Hybrid work
- Computer Science
- Databases
- Bachelor's degree
- Annual leave
- Employee assistance programme
Network Support Engineer, eero
Amazon EU SARL (UK Branch) —London
- Full-time
- Bachelor's degree
- No degree
- AI
2d
Contract Support & Helpdesk
CBRE —London
- Full-time
- Microsoft Office
- Continuous improvement
- Organisational skills
6d
Backlog & Works Administrator
ISS Facility Services —London
- Remote
- Organisational skills
- Contracts
- Communication skills
Quick apply
Service Coordinator
Mitsubishi Electric —Rainham
- From £33,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- Accounting
- Free parking
- Annual leave
Quick apply
9d
Cloud Support Engineer (London UK office)
Canonical —London
- Bachelor's degree
- Computer networking
- In-person
- Employee assistance programme
Quick apply
IT Systems Support Engineer
Smart Pension —London
- Hybrid work
- Google Suite
- Continuous improvement
- Communication skills
- Employee assistance programme
- Employee discount
10d
Technical Support Engineer II, Triage & Discovery
Alloy —London
- Travel
- APIs
- In-person
Associate Linux Support Engineer
Canonical —London
- Remote
- Bachelor's degree
- Travel
- Computer networking
- Employee assistance programme
Quick apply
Workplace Technology Engineer
Two Circles —London
- £40,000 a year
- Microsoft Word
- Analysis skills
- SharePoint
Quick apply
18h

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Workplace Support Engineer

M Group -
Stevenage

Apply Now

Job details

16 hours ago

Benefits

Cycle to work scheme
Annual leave
Company pension
Employee assistance programme
Employee discount
Enhanced maternity leave
Enhanced paternity leave
Referral programme

Qualifications

Technical troubleshooting
Desktop support
IT service management
Customer support
Application support
Communication skills

Full job description

Right across infrastructure, there’s a requirement to not only maintain, but also renew and reimagine. Whatever stage you’re at in your career, with us you’ll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive.

Where you'll be working?

We're looking for a Workplace Support Engineer to deliver responsive, user-focused IT support across M Group. In this role, you'll be the face of workplace technology, helping colleagues resolve technical issues, supporting devices and collaboration tools, and ensuring employees have a seamless technology experience wherever they work.

Working closely with internal teams, suppliers and managed service partners, you'll troubleshoot problems, drive service improvements, support technology change initiatives, and play a key role in enhancing the digital workplace. If you enjoy solving problems, providing excellent customer service, and making technology simple and effective for users, we'd love to hear from you.

What you'll be doing?

You'll be the first point of contact for colleagues needing support with workplace technology, helping to resolve issues with devices, applications, printers and meeting room technology. Whether providing support remotely or on-site, you'll focus on delivering a positive user experience and keeping employees productive with minimal disruption.

Working closely with IT teams, suppliers and managed service partners, you'll investigate and resolve incidents, identify recurring issues, and contribute to service improvements. You'll also support the rollout of new workplace technologies and transformation projects, helping colleagues adapt to new tools and ways of working.

Alongside day-to-day support, you'll play an important role in maintaining device and software lifecycles, managing equipment and access requests, and ensuring accurate asset information is maintained. You'll use colleague feedback and service insights to continuously improve support processes and enhance the overall employee technology experience.

Essential skills & experience?

Experience supporting Windows devices, Microsoft 365, and workplace applications.
Strong troubleshooting skills across hardware, software, user access, networking, and peripherals.
Excellent customer service and communication skills, with the ability to explain technical issues in plain English.
Experience working within an IT support or service desk environment, using ITSM tools and processes.
Ability to manage multiple priorities and resolve issues in a fast-paced environment.
A proactive, collaborative approach with a passion for delivering a great employee technology experience.

What’s in it for you?

We offer a range of benefits designed to support your life in and out of work, some of which include;

Matched or contributory pension scheme
Online GP service, 24 hours a day, 365 days a year
Employee assistance programme
My Rewards portal, access to 1000’s of retail discounts
Life assurance
Cycle to work, salary finance and give as you earn schemes
Enhanced maternity, paternity leave and adoption leave
Reward and recognition scheme

In addition, this role offers;

Private health care and health care cash plan for you
Discretionary bonus scheme
25 days annual leave plus bank holidays
Recommend a friend – get rewarded for introducing people to us!

About us

We want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. We’re one of the Top 100 UK companies actively supporting and recruiting veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs.

Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours.

We’re responsible and go further for our people, clients, communities and the planet
We’re open and seek new and better ways of exceeding expectations
We’re together and as one team; the whole is greater than the sum of the parts
We’re ambitious and embrace opportunity, to lead essential infrastructure services for life

Whether you’re a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development.

It’s an exceptional time to be a part of M Group.

Please note: Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered.

For certain roles, successful candidates will be subject to 3rd party background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding.

#MGroupG #LI-EO1 INDREG

Apply Now

Refine Your Search

workplace support engineer jobs in roding

Workplace Support Engineer

Entry Level Support Engineer

Junior IT Support Engineer

Escalation Engineer

Junior Technical Support Engineer

Modern Workplace Engineer

Cloud Support Engineer

Workplace Technology Engineer

AV Support Engineer

Infrastructure Support Engineer, IREO

Developer/Support Engineer

Network Support Engineer, eero

Contract Support & Helpdesk

Backlog & Works Administrator

Service Coordinator

Cloud Support Engineer (London UK office)

IT Systems Support Engineer

Technical Support Engineer II, Triage & Discovery

Associate Linux Support Engineer

Workplace Technology Engineer

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