Head of office, chamber and participation team Work, Jobs in Ruislip, Gtl (with Salaries)

Customer Experience Administrator
London Square —Uxbridge
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Continuous improvement
- Employee discount
- Gym membership
Quick apply
14d
Director of People & Culture
Norwood —London
- £95,000 - £100,000 a year
- Human resources
- Mentoring
- Recruiting
- Free parking
- Annual leave
Quick apply
Care Home Administrator
Avery Healthcare —Watford
- £33,800 a year
- Computer literacy
- Administrative experience
- Recruiting
Quick apply
5d
Museum Visitor Experience Assistant x2
Watford Borough Council —Watford
- £31,594 - £33,657 a year
- Part-time
Group Quality and Compliance Manager
Kimbolton Lodge Ltd —Uxbridge
- £50,000 - £60,000 a year
- Full-time
- Hybrid work
- Continuous improvement
- Travel
- Training & development
Quick apply
Head of Learning & Development
London Early Years Foundation LEYF —London
- £65,000 - £75,000 a year
- Full-time
- Training & development
- AI
- Employee discount
Director of Client Services
CareADHD —Canary Wharf
- £90,000 - £120,000 a year
- Hybrid work
- Presentation skills
- Continuous improvement
- Team management
- Work from home
Quick apply
16h
Group Office Manager
JMK Group —London
- Full-time
- Hospitality
- Organisational skills
- Budgeting
Quick apply
6d
Head of Global Leadership Development and Corporate Learning
InterContinental Hotels Group —Windsor
- Hotel
- Team management
- Training & development
- Employee discount
7d
Head of People & Talent
amicable —London
- Up to £90,000 a year
- Hybrid work
- Team management
- Recruiting
- Contracts
- Employee assistance programme
Quick apply
Corporate Reception Supervisor – Monday-Friday | Goodge Street
Bennett Hay —London
- £39,000 a year
- Full-time
- Management
- Supervising experience
- Organisational skills
Quick apply
12d
Head of Project Management
equator —London
- From £80,000 a year
- Employee assistance programme
- Gym membership
9d
HR Business Partner
Smarter Cover —Leatherhead
- £45,000 - £60,000 a year
- Full-time
- Hybrid work
- Sales
- Contracts
- Financial services
- Free parking
- Work from home
Quick apply
14d
Community Singing Facilitator
Find Your Voice CIC —Harrow
- From £40 an hour
- Part-time
- In-person
- Communication skills
- School
Quick apply
People Operations Partner
Splendid Hospitality Group —Watford
- £45,000 - £50,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Continuous improvement
- Mentoring
- Employee assistance programme
- Employee discount
Central Operations Assistant
Safestore —Borehamwood
- £30,000 - £32,000 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Databases
- Administrative experience
- Annual leave
- Employee assistance programme
Quick apply
13d
Head of Talent Acquisition
Hozah —Croydon
- From £65,000 a year
- Full-time
- Hybrid work
- Recruiting
- In-person
Quick apply
Front of House & Community Co-Ordinator - Highgate Studios
ST James Facilities —London
- £40,000 a year
- Full-time
- Front desk
- Communication skills
Quick apply
Onboarding & Events Administrator
Flatpay ApS UK —London
- Communication skills
- Employee assistance programme
1d
Executive Assistant to the Founder
Fountain Montessori Group —London
- £38,000 - £52,000 a year
- Full-time
- Hybrid work
- CRM software
- Google Suite
- English
- Work from home
Quick apply
4d

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head of office, chamber and participation team jobs near ruislip, gtl

Customer Experience Administrator

London Square -
Uxbridge

Quick apply

Job details

Full-time
14 days ago

Benefits

Cycle to work scheme
Company pension
Tech scheme
Discounted gym membership
Employee discount
Gym membership
Life insurance

Qualifications

Microsoft Powerpoint
Microsoft Word
Stakeholder liaison
Administrative support experience
Microsoft Office Suite
Continuous improvement
Organisational skills
Management reporting
Customer interaction
Outbound calling
Communication skills

Full job description

About Us:

At London Square, our success isn’t just about numbers – it’s about people, place and purpose. As a fast-growing developer focused on London, our mission is simple: to create places that reflect the capital at its best – dynamic, diverse and full of life. Over the past two years, we’ve brought more than £2bn of capital into London living - and we’re only getting started. We are part of Aldar, the UAE’s leading real estate developer, investor, and manager. Together, we are committed to creating world-class developments, anchored in high quality design, sustainability, and outstanding customer service.

About the Role & Team

The Customer Experience Administrator supports the delivery of customer feedback and engagement programmes across London Square. The role is responsible for coordinating customer satisfaction activities, managing performance data and reporting, and providing administrative support that helps drive continuous improvement and a customer-focused culture across the business.

Key Responsibilities

Coordinate the administration and delivery of customer feedback and survey programmes across the business, ensuring activities are completed accurately and within agreed timescales.
Manage the collection, processing and maintenance of customer feedback data, ensuring accuracy, completeness and compliance with company procedures.
Monitor survey activity, response rates and customer satisfaction results, escalating any issues or anomalies as appropriate.
Conduct customer telephone outreach to support feedback collection and customer experience initiatives.
Produce regular reports, data summaries and performance updates to support customer insight, business reporting and decision-making.
Support the analysis of customer feedback, identifying trends and opportunities to enhance the customer experience.
Coordinate recognition initiatives linked to customer satisfaction performance and positive customer feedback across the business.
Administer customer and employee reward and incentive schemes in line with departmental requirements.
Maintain accurate records and documentation, ensuring information is managed in accordance with company policies and data protection requirements.
Build effective working relationships with internal stakeholders to support the successful delivery of Customer Experience objectives.
Contribute to the continuous improvement of departmental processes, reporting practices and customer engagement activities.
Provide general administrative support to the Customer Experience team and undertake any other duties commensurate with the role.

Key Skills and Experience

Previous experience in an administrative, customer service, customer experience or coordination role.
Organisational skills with the ability to manage multiple priorities and meet deadlines.
Strong attention to detail and a commitment to maintaining accurate records and data.
Excellent written and verbal communication skills, with the confidence to communicate professionally with customers
A professional and engaging telephone manner, with the ability to build rapport and communicate effectively with customers over the phone.
Proficient in Microsoft Office applications, particularly Excel, Word, Outlook and PowerPoint.
Ability to work independently, use initiative and manage workload effectively.
A customer-focused approach with a genuine commitment to delivering excellent service.

What’s in it for you?

Ensuring you have a work-life balance and stay healthy and happy is important to London Square. We offer the following core benefits.

Competitive compensation package and discretionary bonus.
Group Pension Scheme and Life Insurance.

25 Days holiday plus bank holidays including a holiday trading scheme and long service days

In addition to these core benefits, we offer other benefits which may result in tax or money savings. Some of these include:

Bupa Employee Assistance

Virtual GP Service

Salary sacrifice scheme for electric vehicles

Cycle to Work

Gym Membership corporate discounts

Health Cash Plan

Perkpal (shopping discounts)

Tech Scheme

Payroll Giving
Free onsite gym (head office)
Free breakfast & lunch (head office)

Our Commitment

Our success is driven by our people. We’re an energetic, entrepreneurial business where ideas are backed, responsibility comes early, and everyone plays a part in shaping what we build and how we work. As we grow, we’re looking for talented people who want to help make London a better place to live and who want to grow with us.

London Square are proud to be an equal opportunities employer. If you require support as part of your application or require more information please email [email protected].

At London Square, we believe that a diverse and inclusive workforce leads to better innovation, productivity, and overall success., We are committed to creating a welcoming and inclusive environment for all employees, regardless of their background or identity, to develop and promote a diverse culture that reflects the communities we serve.

As part of our commitment to personal data privacy, we want to share how we will use your application data. This data will be held in our system to process your application to this role, and to consider you for any future opportunities which match your experience. For further information, please review our privacy policy Privacy Policy & Cookies | London Square.

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Refine Your Search

head of office, chamber and participation team jobs in ruislip, gtl

Customer Experience Administrator

Director of People & Culture

Care Home Administrator

Museum Visitor Experience Assistant x2

Group Quality and Compliance Manager

Head of Learning & Development

Director of Client Services

Group Office Manager

Head of Global Leadership Development and Corporate Learning

Head of People & Talent

Corporate Reception Supervisor – Monday-Friday | Goodge Street

Head of Project Management

HR Business Partner

Community Singing Facilitator

People Operations Partner

Central Operations Assistant

Head of Talent Acquisition

Front of House & Community Co-Ordinator - Highgate Studios

Onboarding & Events Administrator

Executive Assistant to the Founder

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