Customer support & client services Work, Jobs in Salcombe, Dev (with Salaries)

Regional Owner Experience Manager
Sykes Holiday Cottages —Salcombe
- £45,000 a year
- Full-time
- Analysis skills
- Continuous improvement
- Organisational skills
Quick apply
6d
Trainee Customer Service Representative (CSR)
The Pollard Group —Plymouth
- £21,200 - £25,000 a year
- Full-time
- Hybrid work
- CRM software
- Computer literacy
- Organisational skills
Quick apply
Administrator- Property Transfer
Innovus —Torquay
- Up to £25,000 a year
- Full-time
- Microsoft Word
- Computer literacy
- Administrative experience
Quick apply
6d
Digital Media Assistant
Felber Creative Agency —Plymouth
- £26,000 - £33,000 a year
- Part-time
- Social media management
- In-person
- Free parking
Quick apply
Sales Coordinator
Life Space Cabins —Plymouth
- £26,000 - £32,000 a year
- Full-time
- CRM software
- Organisational skills
- In-person
- Free parking
Quick apply
11d
Senior Business Support Co-ordinator
Gallifordtry —Plymouth
- Full-time
- Microsoft Office
- Contracts
- IT
- Employee assistance programme
- Employee discount
Catering Assistant - Salcombe Primary School
Norse Group LTD —Salcombe
- £12.71 an hour
- Part-time
- Customer service
- Travel
- Food service experience
- Annual leave
4d
Insurance Underwriting Assistant
ICC Communication Network Services —Plymouth
- £40,000 - £45,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Analysis skills
Quick apply
6d
IT Support
Electrowise Ltd —Newton Abbot
- £27,000 - £30,000 a year
- Full-time
- In-person
- Employee discount
Quick apply
7d
Room Attendant
Hotelcare —Plymouth
- £13 an hour
- Part-time
- Customer service
- Hotel
- Guest services
- Annual leave
- Flexible schedule
Quick apply
6d
Customer Liaison Officer
Network Plus —Torquay
- Management
- Leadership
- Communication skills
Quick apply
Cleaning Operative
ABM UK —Plymouth
- £13.10 an hour
- Part-time
- Employee discount
Quick apply
Casual General Assistant
Elior UK —Plymouth
- £13.45 an hour
- Serving
- Customer service
- Maintenance
Quick apply
Community Care Assistant
District Healthcare —Plymouth
- Up to £13.55 an hour
- Part-time
- Paid training
- Employee assistance programme
Quick apply
5d
Home Help [BANK]
Totnes Caring —Totnes
- £12.71 an hour
- Temporary
- Hospitality
- Computer literacy
- English
Quick apply
IT Technician (Apprenticeship)
Felber Creative Agency —Plymouth
- £16,000 - £18,000 a year
- Google Suite
- Maintenance
- In-person
Quick apply
12d
Admin / Sales Progressor
iMove Estate Agents —Torquay
- £26,500 a year
- Full-time
- Customer service
- Administrative experience
- Organisational skills
Quick apply
Sales Consultant - Mercedes-Benz of Plymouth
City West Country Ltd —Plymouth
- £60,000 a year
- Call to connect
- CRM software
- Customer service
- Negotiation
- Employee assistance programme
- Employee discount
Quick apply
Property Transfer Administrator
Innovus —Torquay
- £25,000 a year
- Full-time
- Microsoft Word
- Computer literacy
- Data entry
Quick apply
4d
Sales Executive
Devon Healthcare Solutions LTD —Plymouth
- Up to £45,000 a year
- Part-time
- CRM software
- Sales
- Customer service
Quick apply

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customer support & client services jobs near salcombe, dev

Regional Owner Experience Manager

Sykes Holiday Cottages -
Salcombe

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Job details

Permanent | Full-time
£45,000 a year
6 days ago

Benefits

Company pension
Company events

Qualifications

Stakeholder liaison
Microsoft Office Suite
Analysis skills
Continuous improvement
Continuous improvement cycles oversight
Partnership building
Organisational skills
Management reporting
Guest services
AI
Account management
Team motivation leadership
Property management
Analytics

Full job description

Annual salary: £45,000 per annum

Join us Regional Owner Experience Manager, Creating Unforgettable Holidays!

Salary: £45,000 per annum
- ️ Working Hours: 37.5 hours per week, 9am until 5.30pm
Days of Work: Monday to Friday, (occasional Saturday working may be required to meet the business needs) .
Location: Salcombe (Devon).

About the Role:

The purpose of the Regional Owner Experience Manager is to lead and inspire the Owner Success and local Property Services teams across both Coast & Country Cottages, Dartmouth and Salcombe office & Helpful Holidays, to deliver a world-class experience for both Owners and guests. The role is responsible for creating a culture of exceptional service, accountability and continuous improvement, ensuring that teams are aligned and consistently delivering to a high standard.

Working closely with both operational and commercial stakeholders, the Regional Owner Experience Manager will champion the Owner and guest journey, drive collaboration between teams, identify opportunities to improve processes and ways of working, and ensure feedback and insight are translated into meaningful action.

Through strong leadership, coaching and engagement, the role will build high-performing, motivated teams who take pride in delivering outstanding service, while ensuring Owners feel valued, supported and confident in the management of their properties.

What You’ll Do

➡️ Take accountability for the management and leadership of one or more regional brands.
➡️ Ensure teams consistently deliver agreed company-wide service levels across email, owner messaging, call handling and case management.
➡️ Provide regular performance reporting across key business objectives, including NPS, stock quality, owner retention, net property rate, team engagement, property compliance and financial management.
➡️ Develop and maintaining strategic partnerships within the local community to strengthen the regional brand presence and enhance the ‘local brand’ feel.
➡️ Use data and insight to identify opportunities for operational improvement and commercial growth within the brand..
➡️ Ensure effective regional controls and governance are in place to manage risk and maintain compliance.
➡️ Provide effective line management, leadership and development of direct reports.

Live by our four values: One Business One Team, Keep it Simple, Grow & Learn, Sustainable Impact.

What You’ll Bring

✅ Proven track record of leading, coaching and managing people to deliver high performance and exceptional customer outcomes.
✅ Experience of managing large, diverse and/or multi-site teams, with the ability to motivate, engage and develop colleagues.
✅ Confidence to communicate effectively with Owners, guests, colleagues and senior stakeholders.
✅ Strong analytical skills, with experience of reviewing, interpreting and using reports and data to identify trends, opportunities and areas for improvement.
✅ Strong business planning and organisational skills, with demonstrated commercial awareness and the ability to translate business objectives into clear actions and results.
✅ Highly competent in Microsoft Office, with confidence using systems and technology to manage ✅ information, analyse data and communicate effectively.
✅ Proven ability to manage multiple priorities and workstreams simultaneously, while maintaining a high level of attention to detail.
✅ Comfortable working to tight deadlines in a fast-paced environment, with the ability to remain calm, organised and solutions-focused under pressure.

Bonus Points For

Experience in travel & tourism, holiday letting or hospitality.
Previous customer-facing experience, both in person and by phone.
Confident and adaptable when learning new systems and technology.
Good knowledge of the local area.
Experience working with HNW clients or within the luxury sector.
Experience in account management or relationship management.
Experience using AI tools and software.

Who Are Coast & Country Cottages?

Coast & Country Cottages is a holiday letting agency, marketing and managing over 450 holiday homes across the stunning South Devon coast and countryside. Whether you’re looking to stay in the harbour towns of Salcombe or Dartmouth, in the fishing villages of Hope Cove and Thurlestone, or on the breath-taking Start Bay coastline, we have a range of South Devon holiday homes to suit your requirements.

Why You’ll Love Working With Us

At Coast & Country Cottages & Sykes, we believe in rewarding our people:

Annual bonus scheme linked to company performance.
✈️ Generous holiday allowance + extra days with long service
Option to purchase extra holiday days if you wish.
A day off for your birthday
✋ 2 volunteering days per year.
Enhanced parental leave (24 weeks maternity, 3 weeks paternity at full pay).
Pension scheme with employer contributions
Discounted and last-minute stays at Forest Holidays and Sykes Cottages for you, your friends & family.
️ Special offers and discounts designed to enhance your overall wellbeing.
❤️‍Health cash plan & life assurance.
Training & development opportunities.
24/7 mental health support.
Employee savings scheme
Long service awards and company events

We’re passionate about diversity, inclusion and welcoming people from all backgrounds. Need adjustments during the recruitment process? Just let us know, we’ll be happy to help.

If you’re passionate about creating unforgettable holidays, we’d love to welcome you to the Coast and Country Cottages Team. Apply now!

Quick apply

Refine Your Search

customer support & client services jobs in salcombe, dev

Regional Owner Experience Manager

Trainee Customer Service Representative (CSR)

Administrator- Property Transfer

Digital Media Assistant

Sales Coordinator

Senior Business Support Co-ordinator

Catering Assistant - Salcombe Primary School

Insurance Underwriting Assistant

IT Support

Room Attendant

Customer Liaison Officer

Cleaning Operative

Casual General Assistant

Community Care Assistant

Home Help [BANK]

IT Technician (Apprenticeship)

Admin / Sales Progressor

Sales Consultant - Mercedes-Benz of Plymouth

Property Transfer Administrator

Sales Executive

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