Guest service team leader Work, Jobs in Selsey, Eng (with Salaries)

Supervisor Plus
Butlin's —Bognor Regis
- Full-time
- Training & development
- Leadership
- Resort
- Flexitime
Guest Service Team Leader Front Office
Avisford Park Hotel —Yapton
- £13.52 an hour
- Full-time
- Hotel
- Team management
- Front desk
- Employee assistance programme
Quick apply
Smokey's BBQ Kitchen Chef Team Leader Live In Available
Cove UK —Selsey
- £13.70 an hour
- Weekend availability
- Hospitality
- Cleaning
- Leadership
- Employee discount
- Gym membership
Quick apply
Deputy General Manager
Cams Hall Estate Golf and Country Club —Fareham
- £36,000 - £40,000 a year
- Weekend availability
- Customer service
- Team management
- Guest services
- Free parking
- Employee assistance programme
Assistant Food and Beverage Manager
Solent Hotel & Spa —Fareham
- Weekend availability
- Bar
- Inventory control
- Restaurant management
- Annual leave
- Employee assistance programme
Quick apply
Food and Beverage Team Leader
Lodge at Solent —Fareham
- Weekend availability
- Bar
- Hotel
- Supervising experience
- Annual leave
- Employee assistance programme
Quick apply
Team Member - Guest Experience Lead
KFC Fontwell - Arundel Road —Walberton
- Up to £12.21 an hour
- Full-time
- Employee discount
Hotel - Duty Manager
Premier Inn —Havant
- Up to £13.86 an hour
- Weekend availability
- Hotel
- Team management
- Leadership
- Employee discount
Quick apply
Food and Beverage Team Leader
Solent Hotel & Spa —Fareham
- Weekend availability
- Bar
- Hotel
- Supervising experience
- Annual leave
- Employee assistance programme
Quick apply
Restaurant Manager
Tim Hortons —Chichester
- £35,000 a year
- Full-time
- Sales
- Customer service
- Mentoring
- Employee discount
Quick apply
Assistant Manager
Wendy's —Portsmouth
- Full-time
- Sales
- Restaurant management
- Travel
- Annual leave
Quick apply
Team Leader – Bar & Hospitality
Wickham Park Golf Club —Fareham
- £13.70 - £13.71 an hour
- Weekend availability
- Serving
- Bar
- Sales
- Free parking
- Health & wellbeing programme
Quick apply
3d
Hotel Manager
Premier Inn —East Preston
- £29,000 - £31,000 a year
- Full-time
- Bar
- Hotel
- Leadership
- Annual leave
- Employee discount
Quick apply
Restaurant Manager
Tern Restaurant —Worthing
- From £3,500 a month
- Full-time
- Inventory control
- Mentoring
- Organisational skills
- Annual leave
Quick apply
Restaurant Supervisor/Team Leader
Perch on the Parade —Worthing
- Up to £13.25 an hour
- Part-time
- Guest services
- Restaurant
- Employee discount
Quick apply
Team Member - Guest Experience Lead
KFC Goring - Goring Road —Worthing
- Up to £12.21 an hour
- Full-time
- Employee discount
Part Time Shift Supervisor
Swallows Return —Worthing
- Part-time
- Annual leave
- Employee discount
Quick apply
12d
Part Time Shift Supervisor
Toby Carvery - Worthing —Worthing
- Part-time
- Serving
- Annual leave
- Employee discount
Quick apply
11d
Subway Manager
Butlin's —Bognor Regis
- Full-time
- Inventory control
- Restaurant management
- Leadership
Nights Team Member
Bembridge Coast Hotel —Bembridge
- £11.35 - £13.21 an hour
- Part-time
- Customer service
- No experience needed
- Hotel
- Free parking
- Annual leave

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Supervisor Plus

Butlin's -
Bognor Regis

Apply Now

Job details

Permanent | Full-time

Benefits

Flexitime

Qualifications

Front of house supervision
Guest relations
Compliance audits
Complaint handling
Performance management
Health and safety audits
Training & development
Leadership
Team motivation leadership

Full job description

Description

A brand-new role. A brand-new challenge.

This is a genuinely new position at Butlin's — and a rare chance to shape it from day one. As Supervisor Plus, you'll be the go-to person for your team, the driving force behind great standards, and the difference between a good guest day and an unforgettable one.

You'll be hands-on, visible, and trusted to make things happen — coaching your team in the moment, solving problems on the spot, and making sure every guest gets the Butlin's experience they came for.

Reporting to: Manager Core base: Accommodation (Mondays and Fridays, our busiest changeover days) Plus: Flexible time across departments the rest of the week, wherever the action needs you most

What you'll be doing

Leading from the front — keeping your team focused, motivated, and in the right place at the right time
Coaching the team to hit key targets, from add-on sales to guest experience scores
Owning CAFF audits in accommodation, and relevant audits in whichever department you're supporting
Making sure guests always find what they need, when they need it
Keeping an eye on NPS and guest feedback, and turning it into real action
Championing the Butlin's Values and Leadership Behaviours every day
Being the voice that connects Manager plans to team delivery — clearly, consistently, brilliantly
Building strong relationships across your resort, other resorts, and central support teams
Supporting your people through their whole journey with us — onboarding, development, PDPs, and more
Turning every audit and observation into practical, visible improvement

This is a role for someone who loves being where the action is — solving problems before they become issues, and bringing out the best in the people around them.

Choose your specialism

Alongside your Accommodation focus, you'll bring your energy to one of these exciting areas:

️ Supervisor Plus – Buffets

Be the face of a warm, welcoming dining experience. You'll champion food safety, keep the bays looking abundant and appealing, work closely with the kitchen on quality and timing, and coach your team to deliver five-star hospitality on every shift.

Supervisor Plus – Bars & Shops

Bring the energy to our bars and retail spaces. You'll coach the team on sales and service, keep queues moving with sharp, dynamic deployment, nail stock control, and help every venue run exactly to brand standard — while having fun doing it.

Supervisor Plus – Restaurants & QSRs

Set the tone for a brilliant dining experience from the moment guests sit down. You'll drive upselling on starters, desserts, and drinks, coach confident, natural guest conversations, and make sure every checkback leaves guests feeling looked after.

Supervisor Plus – Splash

Take the lead in one of our most safety-critical, high-energy environments. You'll bring poolside expertise and a genuine passion for the water, keeping standards high and guests safe while your team delivers a brilliant splash experience.

Supervisor Plus – Sports & Activities

Bring your love of sport and activity to a team that gets guests moving, playing, and having fun. You'll lead from pitch-side, court-side, or wherever the action is, coaching your team to deliver energetic, memorable experiences every day.

KPIs

Audits completed in accommodation & other departments
Team training compliance across departments
Health, Safety & Compliance Audits
Guest NPS & Feedback
Improved ENPS
Retail Spend – responsible for making sure there is good stock processes/ upselling taking place/ coaching people trying to deliver
Right People, Right Place, Right Time in all key areas

About You

You're a natural leader who's just as comfortable coaching a team through a busy shift as you are chatting confidently with a guest. You lead by example, you notice the details others miss, and you know how to turn feedback — good or bad — into real improvement.

You'll bring:

- Leadership that gets results — you know how to coach, support, and get the best out of a team, with demonstrable experience in managing performance, coaching, delivering training, and setting the standard through your own behaviour
- A sharp eye for detail — confident supporting audits and observation-based checks, and turning what you find into action
- Genuine guest-facing experience — comfortable handling a wide range of guest queries, and confident stepping in when a complaint needs a calm, professional resolution
- A commercial mindset — a track record of driving sales through promotions, upselling, or new initiatives that support the wider team's objectives
- Flexibility and range — experience working across a multi-skilled team, moving to where guest demand needs you most
- Brilliant communication — able to connect with people at every level, from your team to senior managers to guests
- Adaptability under pressure — comfortable juggling multiple priorities and quick to adjust when things change

If you're going for Splash, you'll also bring:

An NPLQ (National Pool Qualification for Lifeguards) or equivalent qualification
Previous experience working in a swimming pool environment
Strong knowledge of pool safety

If you're going for Sports & Activities, you'll also bring:

Experience working in a sports, leisure, or activity environment

Why this role?

A brand-new opportunity — help define what great looks like in this role
Variety, every week — no two days the same, across accommodation and your chosen specialism
Real influence — your coaching and decisions directly shape the guest experience
Room to grow — develop your leadership skills across multiple departments and disciplines

About Butlin's

Did you know Billy Butlin was the first person to introduce dodgems to the UK? That's right, 'fun' is in our DNA, and we've been delighting guests for almost 90 years. Ask any of our team, past and present, and one of the best things they'll say about working at Butlin's is our culture.

As The Home of Entertainment, we pull out all the stops to provide our guests with an 'Altogether More Entertaining and Fun Break', from all-action family holidays to adult-only Big Weekenders, brought to life through our three mighty values. So, if you're looking for a role where you can Create Smiles, where you aren't afraid to Get Stuck In and where the team genuinely Care For Each Other, we think you'll fit right in!

Apply Now

Refine Your Search

guest service team leader jobs in selsey, eng

Supervisor Plus

Guest Service Team Leader Front Office

Smokey's BBQ Kitchen Chef Team Leader Live In Available

Deputy General Manager

Assistant Food and Beverage Manager

Food and Beverage Team Leader

Team Member - Guest Experience Lead

Hotel - Duty Manager

Food and Beverage Team Leader

Restaurant Manager

Assistant Manager

Team Leader – Bar & Hospitality

Hotel Manager

Restaurant Manager

Restaurant Supervisor/Team Leader

Team Member - Guest Experience Lead

Part Time Shift Supervisor

Part Time Shift Supervisor

Subway Manager

Nights Team Member

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