Customer experience coordinator Work, Jobs in Selston, Ntt (with Salaries)

Customer Experience Coordinator
DIY Building Supplies —Nottingham
- From £30,000 a year
- Full-time
- Customer service
- In-person
- Communication skills
Quick apply
16h
Referrals Coordinator
Esland —Belper
- £31,500 a year
- Full-time
- Hybrid work
- Childcare
- Customer service
- School
- Annual leave
- Employee assistance programme
Quick apply
Customer Service Coordinator
SLS Scientific Laboratory Supplies —Nottingham
- £26,300 - £27,500 a year
- Full-time
- Salesforce
- Analysis skills
- Financial services
- Free parking
- Annual leave
Quick apply
5d
Logistics and Event Coordinator
Everyman Driving Experiences —Derby
- £28,000 - £30,000 a year
- Weekend availability
- Administrative experience
- Driving
- Organisational skills
- Free parking
- Employee discount
Quick apply
11d
D-Loop Coordinator
Network Plus —Alfreton
- £28,600 a year
- Microsoft Office
- Organisational skills
- Communication skills
Quick apply
8d
Customer Account Coordinator
Incora —Derby
- £28,000 - £30,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
3d
Environmental and Product Compliance Coordinator
Grangers International Ltd —Chesterfield
- £35,000 - £40,000 a year
- Full-time
- Hybrid work
- Bachelor's degree
- Communication skills
- Free parking
Quick apply
8d
Cell Collection Centre Coordinator
Anthony Nolan —Nottingham
- £34,000 - £36,000 a year
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
- Annual leave
- Employee assistance programme
7d
Wedding and Events Coordinator
Oakhill Hotel Limited —Cromford
- £24,420 - £30,000 a year
- Full-time
- Hospitality
- Hotel
- Organisational skills
- Free parking
- Employee discount
Quick apply
6d
Service Support - EHS Coordinator
Videojet —Nottingham
- Full-time
- CRM software
- Microsoft Excel
- ERP systems
- Employee assistance programme
- Referral programme
12d
Talent Coordinator - 12m FTC
CEVALogistics —Ashby-De-La-Zouch
- Up to £32,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Outlook
- Microsoft Office
- Annual leave
- Employee discount
Project Coordinator
PATTERN IQ LTD —Derby
- £2,333 - £2,667 a month
- Full-time
- Management
- Maintenance
- Microsoft Office
- Referral programme
Quick apply
6d
Customer Onboarding Coordinator
Safetykleen —Dinnington
- £28,000 a year
- Full-time
- Customer service
- Microsoft Office
- Organisational skills
- Employee assistance programme
- Employee discount
Quick apply
15h
European Logistics Coordinator
Superior Wellness Limited —Chesterfield
- Full-time
- In-person
- Annual leave
Quick apply
Reservations Coordinator
Mercure Nottingham Sherwood Hotel —Nottingham
- £14.50 an hour
- Part-time
- Hotel
- Analysis skills
- Restaurant
- Free parking
- Employee assistance programme
Quick apply
Customer Service Coordinator
Tarmac —Loughborough
- Monday to Friday
- Microsoft Word
- Microsoft Excel
- Customer service
- Employee discount
14d
Appointment Coordinator
Venture Franchise Services —Nottingham
- £8.60 - £12.50 an hour
- 8 hour shift
- Front desk
- Store discount
- Profit sharing
Booking Coordinator
Statutory Inspections Ltd —Castle Donington
- £13 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
15h
Data Coordinator
Incora —Derby
- £25,500 - £27,500 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
4d
Ocean Export Coordinator
CEVALogistics —Ashby-De-La-Zouch
- £30,000 - £33,000 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Annual leave
- Employee discount

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customer experience coordinator jobs near selston, ntt

Customer Experience Coordinator

DIY Building Supplies
Nottingham

Quick apply

Job details

Permanent | Full-time
From £30,000 a year
16 hours ago

Qualifications

Customer service
Communication skills

Full job description

Location: Stapleford, Nottingham (Office-based)

Hours: Monday to Friday, 8:00am – 4:00pm

Company: DIY Building Supplies

About the Role

We're looking for a proactive, organised and customer-focused Customer Experience Coordinator to become the first point of contact for our customers.

This is a varied role where no two days are the same. You'll be responsible for handling customer enquiries, providing updates, resolving routine issues and ensuring every customer receives an outstanding experience.

You'll play a vital role in supporting our Internal Sales and Purchasing teams by taking ownership of day-to-day customer service enquiries, allowing our sales team to focus on developing long-term customer relationships and growing the business.

If you enjoy helping people, solving problems and keeping customers informed, we'd love to hear from you.

Key Responsibilities

Answer incoming telephone calls, emails and customer enquiries promptly and professionally.
Be the first point of contact for customer service enquiries.
Provide delivery updates and chase supplier lead times.
Liaise with suppliers, couriers and internal departments to resolve customer queries.
Arrange delivery amendments where required.
Process straightforward returns, exchanges and refunds.
Keep customers informed throughout the resolution of their enquiry.
Escalate complex issues to the colleague who originally processed the order when specialist knowledge or commercial decisions are required.
Maintain accurate records of customer communications.
Support the wider team to ensure an exceptional customer experience from enquiry through to resolution.

What We're Looking For

We're looking for someone who:

Has excellent communication skills, both over the phone and in writing.
Is naturally organised and able to manage multiple priorities.
Enjoys solving problems and taking ownership.
Remains calm and professional under pressure.
Has excellent attention to detail.
Is confident using computer systems and learning new software.
Works well as part of a team.
Takes pride in delivering outstanding customer service.

Experience within customer service, builders' merchants, construction supplies or a similar fast-paced environment would be advantageous but is not essential.

Success in the Role

Success will be measured by:

Delivering outstanding customer service.
Responding to enquiries promptly.
Resolving routine customer issues efficiently.
Maintaining high customer satisfaction.
Keeping customers regularly informed.
Accurate record keeping.
Working collaboratively with Sales and Purchasing.
Helping create a smooth, professional customer journey from start to finish.

Why Join DIY Building Supplies?

We're an ambitious, fast-growing business with a genuine focus on delivering exceptional service. Every member of the team plays an important role, and we're looking for someone who enjoys taking ownership, supporting colleagues and making a real difference to our customers every day.

Pay: From £30,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

customer experience coordinator jobs in selston, ntt

Customer Experience Coordinator

Referrals Coordinator

Customer Service Coordinator

Logistics and Event Coordinator

D-Loop Coordinator

Customer Account Coordinator

Environmental and Product Compliance Coordinator

Cell Collection Centre Coordinator

Wedding and Events Coordinator

Service Support - EHS Coordinator

Talent Coordinator - 12m FTC

Project Coordinator

Customer Onboarding Coordinator

European Logistics Coordinator

Reservations Coordinator

Customer Service Coordinator

Appointment Coordinator

Booking Coordinator

Data Coordinator

Ocean Export Coordinator

I want to receive the latest job alerts for customer experience coordinator in selston, ntt

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