Customer booking Work, Jobs in Shepshed, Lec (with Salaries)

Inbound Customer Service & Booking Coordinator
JS Removals & Waste Management —Loughborough
- £30,000 a year
- Full-time
- Computer literacy
- In-person
- Free parking
- Annual leave
Quick apply
Patient Services Team Vacancy
Woodbrook Medical Centre —Loughborough
- From £12.75 an hour
- Full-time
- Microsoft Outlook
- Customer service
- Administrative experience
- Free parking
Quick apply
Recreational Assistant
Edu-Lettings UK Ltd —Long Eaton
- Up to £12.71 an hour
- Part-time
- Front desk
- In-person
- School
- Free parking
- Health & wellbeing programme
Quick apply
Customer Service Assistant
Loughborough University —Loughborough
- £24,517 a year
- Part-time
- Hybrid work
- University
- Front desk
- Annual leave
Customer Experience Advisor
Everyman Driving Experiences —Derby
- £28,000 - £32,000 a year
- Weekend availability
- CRM software
- Communication skills
- Free parking
- Employee discount
Quick apply
7d
Evening Event & Bookings Receptionist
MORLEY HAYES at Morley, Derby —Ilkeston
- £10.85 - £12.71 an hour
- Part-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Free parking
- Employee discount
Quick apply
1d
Event Sales Administrator – Conference & Exhibition
Youth Sport Trust —Loughborough
- £25,500 a year
- Temporary
- Hybrid work
- Hospitality
- Salesforce
- Databases
- Free parking
- Annual leave
Quick apply
1d
Chiropractic Assistant
Finesse Chiropractic —Tamworth
- £12.71 - £14.00 an hour
- Part-time
- Customer service
- Computer literacy
- English
Quick apply
Booking Co-Ordinator
Phenna Group —Castle Donington
- From £13 an hour
- Full-time
- Computer skills
- Communication skills
Service Consultant
Pentagon Motor Group —Loughborough
- £29,000 a year
- Monday to Friday
- Employee assistance programme
- Employee discount
Quick apply
Rental Administrator
Midland Fleet Commercials —Coalville
- £28,000 - £32,000 a year
- Full-time
- Bilingual
- Microsoft Word
- Customer service
- Free parking
Quick apply
13d
Workshop / Parts Receptionist
KRB Retail —Ibstock
- £12.70 - £13.50 an hour
- Part-time
- Customer service
- English
- Administrative experience
Quick apply
Customer Service Advisor
Derby City Council —Derby
- £26,403 - £27,254 a year
- Full-time
- Hybrid work
- Data entry
- Front desk
- Annual leave
- Employee assistance programme
12d
Homelessness Project Worker (25 hours per week)
Falcon Support Services —Hinckley
- £13.85 an hour
- Part-time
- Experience working with children
- In-person
- Care plans
- Paid training
Quick apply
8d
Homelessness Project Support Assistant (Evenings)
Falcon Support Services —Hinckley
- £13.45 an hour
- Part-time
- In-person
- Care plans
- Communication skills
- Paid training
Quick apply
8d
Multi Department Administrator
S.Tysoe Installations —Desford
- Full-time
- Microsoft Office
- Administrative experience
- Organisational skills
Quick apply
2d
Weekend Homelessness Project Assistant
Falcon Support Services —Hinckley
- £13.45 an hour
- Part-time
- Computer skills
- In-person
- Communication skills
Quick apply
8d
Customer Service Administrator
Global Fire & Security Systems LTD —Nottingham
- Full-time
- Computer literacy
- Hotel
- Administrative experience
- Referral programme
Quick apply
2d
Service Advisor/Administrator
Kimberley Caravan Centre Limited —Nottingham
- £26,437 a year
- Part-time
- Microsoft Word
- Administrative experience
- Accounting
- Store discount
- Employee discount
Quick apply
5d
Personal Assistant
Revive Now Ltd —Nottingham
- £13 - £14 an hour
- Temporary
- Customer service
- Care experience
- Microsoft Office
- Free parking
- Employee discount
Quick apply
2h

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customer booking jobs near shepshed, lec

Inbound Customer Service & Booking Coordinator

JS Removals & Waste Management -
Loughborough

Quick apply

Job details

Full-time
£30,000 a year

Benefits

Free parking
Casual dress
Annual leave
Company pension
On-site parking

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Computer literacy
Email software
Appointment booking and call handling
Customer support
Customer interaction
HubSpot

Full job description

Inbound Customer Service & Booking Coordinator

Location: Loughborough, LE11 3BJ (Office Based)

Working Hours: Full-Time, Monday to Friday, 9:00 AM – 5:00 PM

Salary: £30,000 per annum

About Us

JS Removals is a fast-growing, specialist hazard removal and property clearance company based in Loughborough. We pride ourselves on providing high-quality, fully compliant, and stress-free services to residential and commercial clients across the region.

Because our core services involve distress purchases—such as asbestos garage roof removals, pipe insulation, or house clearances—our customers need a calm, reassuring, and articulate voice on the other end of the line.

The Role

We are seeking an organised, friendly, and well-spoken Inbound Customer Service & Booking Coordinator to take full ownership of our front-line telephone communications and customer administration.

This is not a cold-calling or high-pressure outbound sales role. Every call you handle is an inbound enquiry from a customer actively seeking our help. Your primary objective is to deliver outstanding customer service over the phone, provide accurate quotes using our established price guides, collect deposit payments, and log jobs into our booking system.

Key Responsibilities

1. Telephone Call Handling & Customer Support (Primary Priority – ~60%)

Act as the primary, warm, and professional first point of contact for all incoming customer phone calls.
Handle customer enquiries regarding asbestos removal and house clearances with patience, empathy, and clarity.
Pre-qualify customer requirements using our structured intake guidance and standard pricing matrices.
Provide clear verbal and written quotations over the phone and via email.
Process customer commitment deposits securely online and book job dates into our master operational schedule.

2. CRM & Administrative Coordination (Secondary Priority – ~30%)

Maintain 100% data accuracy across our CRM system (HubSpot) for every lead, quote, and booked job.
Issue customer booking confirmations, VAT receipts, and job documentation.
Coordinate with our field removal crews to ensure daily work schedules, job notes, and customer access details are communicated clearly.
Issue completion paperwork (such as Asbestos Disposal Certificates for asbestos jobs) to customers upon job completion.

3. Digital Communications & Follow-ups (~10%)

Monitor and respond to incoming email and WhatsApp quote requests.
Conduct courteous follow-up communications on open quotes to answer additional customer questions and assist with bookings.
General office administration duties to maintain smooth daily operations in our Loughborough office.

Requirements & Qualifications

Exceptional Telephone Manner: A polite, confident, and professional phone voice with active listening skills.
Empathy & Composure: Ability to stay calm, reassuring, and helpful when handling calls from customers who may be facing stressful situations.
Strong Administrative Skills: Highly organised with great attention to detail when recording names, addresses, and job requirements.
Tech Literacy: Comfortable working with CRM platforms (HubSpot experience is an advantage, but full training will be provided), web browsers, and email software.
Reliability: Dependable, punctual, and looking for a long-term position within a growing local business.

What We Offer

£30,000 per annum starting salary.
Fixed, structured working hours: Monday to Friday, 9:00 AM – 5:00 PM (no weekend or evening shifts).
28 days paid holiday (including public holidays).
A supportive, friendly working environment in our Loughborough office.

Pay: £30,000.00 per year

Benefits:

Casual dress
Company pension
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

customer booking jobs in shepshed, lec

Inbound Customer Service & Booking Coordinator

Patient Services Team Vacancy

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Customer Experience Advisor

Evening Event & Bookings Receptionist

Event Sales Administrator – Conference & Exhibition

Chiropractic Assistant

Booking Co-Ordinator

Service Consultant

Rental Administrator

Workshop / Parts Receptionist

Customer Service Advisor

Homelessness Project Worker (25 hours per week)

Homelessness Project Support Assistant (Evenings)

Multi Department Administrator

Weekend Homelessness Project Assistant

Customer Service Administrator

Service Advisor/Administrator

Personal Assistant

I want to receive the latest job alerts for customer booking in shepshed, lec

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