Level customer service Work, Jobs in Skewen, Ntl (with Salaries)

Customer Service Representative
IQUW Group —Swansea
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
- Employee assistance programme
Customer Service Advisor/Administrator
VRM SWANSEA LTD —Swansea
- £28,199 - £28,840 a year
- Weekend availability
- Microsoft Word
- Microsoft Outlook
- In-person
- Free parking
- Store discount
Quick apply
3d
Customer Service Representative
ERS Administration Services —Swansea
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
- Employee assistance programme
Helpdesk Analyst
ivolve Care and Support —Swansea
- £25,000 - £27,000 a year
- Full-time
- SharePoint
- Communication skills
- Referral programme
TSB | Customer Service Consultant | Grade B | Contact Centre | Swansea | 12 month FTC
Santander Bank —Swansea
- £24,700 a year
- Rotating shift
- Communication skills
- Banking
Apprentice Sales Advisor
EE —Swansea
- £11.55 an hour
- Full-time
- Sales
- Customer service
Office Based - Customer Support Advisor
Cruise Nation —Swansea
- £26,436 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Computer literacy
- Employee discount
Quick apply
5d
Recoveries Specialist
Flint Bishop —Swansea
- Full-time
- Computer literacy
- Computer skills
- Communication skills
- Free parking
- Flexible schedule
Quick apply
Trainee Office Administrator
Press Glass —Port Talbot
- £12.85 an hour
- Full-time
- English
- Microsoft Office
- Maths
- Free parking
- Health & wellbeing programme
Quick apply
13d
Operational Delivery Professional - Wales
Department for Work and Pensions —Swansea
- £27,866 a year
- Overtime
- Presentation skills
- Travel
- Annual leave
- Employee assistance programme
12d
Customer Service and Sales Advisor
Cycle Solutions (Cycle to Work) Ltd —Swansea
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
Yard Assistant
LBS Builders Merchants —Neath
- £26,932.49 a year
- Full-time
- Customer service
- Forklift
- Warehouse experience
- Employee discount
Quick apply
Venue Manager
Arthur Chapman —Neath
- From £31,200 a year
- Weekend availability
- Bar
- Restaurant management
- Organisational skills
- Profit sharing
Quick apply
12d
Service Operator - Swansea
Selecta —Swansea
- £30,092 a year
- Full-time
- Customer service
- Training & development
- Sick pay
Quick apply
Short-term Temporary Team Member
NEXT —Swansea
- £8.28 - £12.71 an hour
- Part-time
- Customer service
- Employee discount
6d
Protection Adviser
Waddle Insurance —Swansea
- £26,000 - £35,000 a year
- Full-time
- Customer service
- In-person
- Business
- Health & wellbeing programme
Quick apply
2d
Pharmacy Apprenticeship Trainee Level 2
Baglan Pharmacy —Baglan
- From £8 an hour
- Full-time
- Computer literacy
- Maths
- Patient care
- Employee discount
Quick apply
Street Works Assistant
National Grid Electricity Distribution —Swansea
- £39,508 a year
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- Customer service
- Free parking
- Annual leave
Quick apply
9d
Gynorthwywyr Arlwyo / Catering Assistant - Swansea (20 Hour Contract)
Freedom Leisure —Swansea
- Up to £13,253 a year
- Part-time
- Customer service
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
12d
IT Support Engineer - UK
Ever Nimble Ltd —Swansea
- £25,000 - £29,000 a year
- Weekend availability
- Travel
- Communication skills
- Employee discount
Quick apply

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Customer Service Representative

IQUW Group
Swansea

Apply Now

Job details

Permanent | Full-time

Benefits

Employee assistance programme

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Organisational skills
Relationship management
Customer support
Customer interaction
Communication skills

Full job description

Overview:

About us

ERS Syndicate 218 at Lloyds is managed by Starr. We are the UK’s largest specialist motor insurer with an A+ rating and have been making motoring passions and livelihoods possible since 1946. We work exclusively with motor insurance brokers to help get under the skin of the most difficult insurance risks, helping build products to meet their customer’s needs.

Starr is a global insurance and investment organisation providing property and casualty insurance solutions to business and industry. Starr has grown into one of the world’s fastest‑expanding insurance organisations, writing business in 128 countries across six continents. Our talented and experienced associates manage risk and ultimately support the profitable growth of organisations in a dynamic, competitive and ever-changing marketplace. Join us and become part of our talented and passionate workforce.

The role

We are looking for Customer Service Representatives who are passionate about delivering an outstanding service to our customers to join our Claims or Underwriting Teams. If you are self-motived, have great communication skills and a desire to achieve then this may be the role for you.

Following a period of training, you will join our friendly team on the telephones providing excellent customer service. You will contribute to ensuring that our customers have a straightforward, welcoming, and unique experience by utilising cutting-edge technologies in our contact centre here in Swansea.

We currently operate a hybrid working model. This entails 3 days per week collaborating with colleagues in the office, and 2 days working from home.

Key responsibilities

Work with insurance brokers and direct clients to handle enquiries.
Respond to customer and broker queries.
Provide accurate information to customers and brokers about their insurance policy.

Maintain effective working relationships with brokers and customers.
Produce documentation, creating and issuing correspondence to customers and brokers.
Build your knowledge of our products and services to become a subject matter expert.
Play your part in a culture of change as an individual and as a team member.

Essential qualifications, skills and experience

This role would suit anyone that has an interest in providing positive outcomes to colleagues and customers and we would like to hear from you if you are interested to hear more on this role. Helpful experience for this role will include:

The ability to work, both, as part of a team and independently
A set of interpersonal skills that enable you to work successfully with customers by phone or correspondence.
A keen eye for detail and high level of accuracy
A deep understanding of what good customer service involves.
Excellent organisational skills and the ability to prioritise.
The drive to continually improve the way we work and the services we provide.

Core behavioural competencies

Analysis and decision making
Relationships
Performance focus
Communication and influence
Resilience and adaptability

Benefits

Competitive Benchmarked Salary
25 days holiday
Discretionary bonus scheme
Employee assistance programme
Annual holiday buy (up to 3 extra days)
Salary sacrifice benefits
Annual benefits reviews
The option for professional qualifications and study support

Starr is an equal opportunity employer, which means we will consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and we're committed to creating an inclusive environment for all employees. We offer first class training and development opportunities to all employees. Our aim is to grow our own talent and bring out the best in people.

#ERSLI

Apply Now

Refine Your Search

level customer service jobs in skewen, ntl

Customer Service Representative

Customer Service Advisor/Administrator

Customer Service Representative

Helpdesk Analyst

TSB | Customer Service Consultant | Grade B | Contact Centre | Swansea | 12 month FTC

Apprentice Sales Advisor

Office Based - Customer Support Advisor

Recoveries Specialist

Trainee Office Administrator

Operational Delivery Professional - Wales

Customer Service and Sales Advisor

Yard Assistant

Venue Manager

Service Operator - Swansea

Short-term Temporary Team Member

Protection Adviser

Pharmacy Apprenticeship Trainee Level 2

Street Works Assistant

Gynorthwywyr Arlwyo / Catering Assistant - Swansea (20 Hour Contract)

IT Support Engineer - UK

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