Technical support Work, Jobs in Somercotes, Dby (with Salaries)

Technical Support
20i Ltd —Mansfield
- £25,000 a year
- Weekend availability
- Computer Science
- Customer service
- Linux
- Free parking
Quick apply
Technical Operations Support
Great Bear —Worksop
- Up to £28,318 a year
- Full-time
- Maintenance
- Continuous improvement
- Annual leave
- Employee assistance programme
Quick apply
Technology Support Technician
Heanor Gate Spencer Academy —Heanor
- £29,541 - £31,525 a year
7d
IT Service Desk Engineer
Your IT Department Ltd —Eastwood
- Up to £35,000 a year
- Full-time
- Hybrid work
- Mentoring
- Computer networking
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
6d
Technical Support Engineer
Cromwell —Derby
- Computer literacy
- Salesforce
- Maintenance
- Annual leave
- Sick pay
Technical Operations Support
Culina Group —Worksop
- Up to £28,318 a year
- Full-time
- Maintenance
- Continuous improvement
- Annual leave
- Employee assistance programme
Quick apply
Desktop Support Engineer
Glo-networks Ltd —Derby
- £25,000 - £35,000 a year
- Full-time
- Remote
- Maintenance
- Work from home
Quick apply
2nd Line Support Analyst
nurtur.group —Derby
- Weekend availability
- Hybrid work
- SQL
- Mentoring
- Computer skills
- Free parking
- Sick pay
Technical Support Specialist
UL Solutions —Nottingham
- Spanish
- Computer Science
- Engineering
5d
Digital Inclusion Worker
Citizens Advice North East Derbyshire —Clay Cross
- £25,877 - £28,664 a year
- Full-time
- In-person
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
3d
IT Support Technician
AvantiGas —Chesterfield
- Travel
- Communication skills
4d
Support Analyst
KERRIDGE COMMERCIAL SYSTEMS CORP —Nottingham
- Full-time
- In-person
- Communication skills
Quick apply
12d
Application Support Analyst (Nights)
Resonate Tech —Derby
- £40,000 - £45,000 a year
- 12 hour shift
- Remote
- DevOps
- English
- Mentoring
- Employee assistance programme
Quick apply
Interim Technical Support - 6 month contract
Natural Innovations —Beeston
- Temporary
- Analysis skills
- Continuous improvement
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
5d
Desktop Support Analyst
Brightwell —Chesterfield
- Analysis skills
- Travel
- Computer networking
- Free parking
- Employee assistance programme
IT Support Analyst
UnionLine —Sheffield
- From £24,479 a year
- Full-time
- Microsoft Outlook
- Maintenance
- Organisational skills
- Free parking
- Sick pay
Quick apply
3d
Systems Administrator
Thrive —Mansfield
- Full-time
- Hybrid work
- Continuous improvement
- SharePoint
- Leadership
Quick apply
7d
IT Support & Administration Engineer
Natural Innovations —Beeston
- ERP systems
- Communication skills
Quick apply
13d
ICT Technician
Redhill Academy Trust —Arnold
- £21,904.27 - £26,141.85 a year
- School
- Annual leave
- Employee assistance programme
Holiday Cover Support Analyst (Flexible Hours)
Optifarm - Speria —Newbold
- £12.71 an hour
- Full-time
- Hybrid work
- Computer literacy
- Data analysis skills
- Travel
- Free parking
- Paid training
Quick apply

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Technical Support

20i Ltd
Mansfield

Quick apply

Job details

Permanent | Full-time
£25,000 a year

Benefits

Free parking
Casual dress
Discounted or free food
Company pension
Private medical insurance

Qualifications

Live chat
Technical troubleshooting
Computer Science
WordPress
Customer service
Ticket management
Ticket management systems
DNS
Customer interaction
Linux
Communication skills
Joomla
Help desk

Full job description

Are you a computing graduate looking to start your career in the IT industry? 20i is a great opportunity for graduates passionate about technology to grow their experience in an engaging, forward-looking company.

Since being founded, 20i has grown into the UK’s largest web host, hosting over 1 million websites. We supply the UK’s top web agencies, professionals and businesses with high-end hosting solutions. We’re continuously developing cutting-edge technology to add more value to the platform than any other host, coupled with our team of support specialists, 20i’s agile development and support makes it the perfect company to grow your career.

You’ll be provided full on-the-job training with emphasis placed heavily on personal progression in the role. The role presents a clear path to progress through the levels of support, and to other areas of the business.

The role is based at our recently refurbished offices in the 70-acre woodland park, Ransom Wood in Mansfield, Nottinghamshire. Given the nature of our 24/7 support team, this position is on a rotational shift basis, with the earliest start at 7am and the latest finish at 10pm. Weekend availability is also required, with a rotation of approximately one in four weekends. 37.5 hours per week.

In this role, you will be the first point of contact for our customers and resellers, providing top-notch support through ticketing systems and live chat. Responsibilities will include diagnosing and resolving technical issues, guiding customers through troubleshooting processes, and escalating complex problems to higher-level support when necessary. The ideal candidate will have excellent written and verbal communication skills, a strong interest in technology, and a passion for delivering exceptional customer service. Providing outstanding customer service is one of our key company values, and this role is crucial in ensuring that our customers have a seamless and efficient experience.

We do holidays a bit differently too: You get 33 days including bank holidays with the ability to use the bank holiday allowance whenever you like.

The following experience is required for this role:

Studied IT/Computer Science (or closely related) at University or College
A genuine love for technology.
Good grades at school and college.
Excellent customer service skills.
Ability to work well within a team and independently.
Excellent written and verbal communication skills
Confident and self-motivated with a positive can-do attitude.
A desire to learn and progress through the business.
Able to commute reliably to our office in Mansfield, Nottinghamshire daily.

The following would be beneficial:

Experience within a Web Hosting and/or Support Desk environment.
Knowledge of applications like WordPress, Joomla and WHMCS a major advantage.
A good understanding of DNS and Domains.
Familiarity with the Linux Command Line Interface.
An understanding of HTML, CSS and JavaScript

What you will get from us:

£25,000 Annual Salary.
33 days annual holiday including bank holidays.
Private Healthcare.
Free snacks, fresh coffee, weekly pizza and soft drinks.
No dress code.
Company pension with a high matched contribution.
A working environment that encourages progression, learning and career development.
Performance-based weekly and monthly awards.
Free unlimited web hosting to use how you want.

Pay: £25,000.00 per year

Benefits:

Casual dress
Company pension
Discounted or free food
Free parking
Private medical insurance

Work Location: In person

Quick apply

Refine Your Search

technical support jobs in somercotes, dby

Technical Support

Technical Operations Support

Technology Support Technician

IT Service Desk Engineer

Technical Support Engineer

Technical Operations Support

Desktop Support Engineer

2nd Line Support Analyst

Technical Support Specialist

Digital Inclusion Worker

IT Support Technician

Support Analyst

Application Support Analyst (Nights)

Interim Technical Support - 6 month contract

Desktop Support Analyst

IT Support Analyst

Systems Administrator

IT Support & Administration Engineer

ICT Technician

Holiday Cover Support Analyst (Flexible Hours)

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