Customer service Work, Jobs in St. Asaph, Den (with Salaries)

Fundraising Administrator
St Kentigern Hospice —St. Asaph
- £13.45 an hour
- Temporary
- Microsoft Word
- CRM software
- Microsoft Excel
- Free parking
- Annual leave
Quick apply
5d
Telesales Agent
MyJobQuote —St. Asaph
- £26,500 a year
- Full-time
- CRM software
- Sales
- Customer service
- Free parking
Quick apply
13d
Service Colleague (Food Services)
ASDA —Holywell
- £13.10 an hour
- Part-time
- Food service
- Communication skills
- Employee assistance programme
- Employee discount
Test Centre Administrator (Rhyl, Clwyd UK) (24986)
Pearson —Rhyl
- £13.60 an hour
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
11d
Holiday Park Receptionist/Admin
SF Parks —Abergele
- £24,420.00 - £34,976.37 a year
- Weekend availability
- Social media management
- Customer service
- Accounting
- Free parking
Quick apply
1d
Customer Consultant
Dee Mortgages Limited —Llandudno
- £24,436 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Health & wellbeing programme
Quick apply
4d
Customer Service Assistant
Wickes —Wrexham
- £8.82 - £12.71 an hour
- Full-time
- Customer service
- Annual leave
- Employee discount
Customer Service Assistant (Arcades)
HB Leisure —Llandudno
- £8.00 - £12.71 an hour
- Part-time
- Customer service
- Communication skills
- Employee assistance programme
- Flexible schedule
Quick apply
Service Colleague
ASDA —Llandudno
- £13.10 an hour
- Part-time
- Customer service
- Communication skills
- Annual leave
- Employee assistance programme
3d
Sales Colleague
Currys —Llandudno
- £12.71 an hour
- Part-time
- Sales
- Annual leave
- Employee discount
Customer Sales Advisor
Halfords —Denbighshire
- £10.85 - £12.71 an hour
- Part-time
- Sales
- Customer service
- Retail sales
- Store discount
- Health & wellbeing programme
Customer Assistant - Seasonal
Morrisons —Denbigh
- Annual leave
- Employee discount
Quick apply
6d
Kitchen Porter
Loungers —Prestatyn
- £10.85 - £12.71 an hour
- Part-time
- Hospitality
- Casual dining restaurant
- Kitchen experience
- Employee discount
13d
Retail Sales Advisor
Newross Impex Ltd —St. Asaph
- £12.71 an hour
- Part-time
- In-person
- Retail sales
- Store discount
- Employee discount
Quick apply
13d
Customer Team Member
Co-op —Deeside
- £13.04 an hour
- Overtime
- Bakery
- Store discount
- Employee discount
Sales Advisor
GreenThumb —St. Asaph
- £24,980 a year
- Full-time
- Sales
- Customer service
- Communication skills
- Employee discount
- Sick pay
Quick apply
Finance Administrator
Alexandra House Support Services Ltd —Prestatyn
- £13.80 an hour
- Full-time
- Microsoft Excel
- Customer service
- English
- Free parking
Quick apply
Restaurant Team Member
Haven —Prestatyn
- Up to £12.71 an hour
- Part-time
- Customer service
- Communication skills
- Kitchen experience
- Employee discount
Quick apply
Retail Assistant - Part Time
Farmfoods —Rhyl
- £10.95 - £12.81 an hour
- Part-time
- School
- Annual leave
- Employee discount
Quick apply
2d
Customer Service Executive
Farrall's Transport —Deeside
- £30,235.69 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Store discount
- Health & wellbeing programme
Quick apply
2h

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Fundraising Administrator

St Kentigern Hospice
St. Asaph

Quick apply

Job details

Temporary | Part-time
£13.45 an hour
5 days ago

Benefits

Free parking
Free flu jabs
Annual leave
Discounted or free food
Company pension
Bereavement leave
Sick pay
On-site parking

Qualifications

Microsoft Word
CRM software
Microsoft Excel
Microsoft Outlook
Customer service
GCSE
Microsoft Office
Administrative experience
Fundraising
Organisational skills
Relationship management
Cash handling
Communication skills
Banking
Welsh

Full job description

Role Purpose

The Fundraising Administrator provides essential administrative and supporter care support to the Fundraising Team, helping to ensure fundraising activity runs smoothly, accurately and professionally.

This is an entry-level role, ideal for someone looking to develop experience in fundraising administration within a hospice environment. The postholder will support the processing of donations, maintain accurate records, assist with fundraising campaigns and events, and provide a positive experience for supporters, volunteers and members of the public.

Key Responsibilities

Fundraising Administration

Accurately process donations, regular gifts and fundraising income, ensuring all information is correctly recorded on the fundraising database.

Record and bank cash, cheques and card payments in line with hospice procedures.

Support the administration of online donations made through platforms such as Facebook, JustGiving and Stripe.

Assist with Gift Aid administration, ensuring information is recorded accurately and in line with HMRC requirements.

Maintain accurate and up-to-date records on the fundraising CRM system (Harlequin or successor system).

Maintain organised electronic and paper filing systems for fundraising records.

Supporter Care and Communication

Respond in a professional and friendly manner to supporter enquiries by phone, email or in person.

Support excellent donor care by assisting with the timely thanking and acknowledgement of donations and participation.

Liaise with supporters, volunteers and support groups to provide administrative assistance for fundraising activities.

Ensure all communications reflect the values, professionalism and reputation of St Kentigern Hospice.

Campaign and Event Support

Provide administrative support for fundraising campaigns and events, including preparation of materials and follow-up activity.

Provide hands-on support at selected fundraising events, as required.

Assist the Fundraising Team with routine tasks to ensure campaigns and events run efficiently

General Administration and Team Support

Undertake general administrative duties including opening post, photocopying, data entry, ordering stationery and taking messages.

Work closely with the Fundraising Manager and Fundraising Team to support the delivery of fundraising activity.

Contribute positively to team meetings and support colleagues when required.

Work collaboratively with staff across the hospice to support shared objectives.

Compliance and Professional Standards

Handle all data, financial information and supporter details confidentially and in line with GDPR and hospice policies.

Follow all hospice procedures relating to cash handling, data protection and safeguarding.

Act always in a professional manner and protect the reputation of St Kentigern Hospice.

Other

Attend relevant staff meetings, training sessions and supervisions.

Undertake mandatory training as required.

Carry out other reasonable administrative duties as requested by the Fundraising Manager.

Organisational information

St. Kentigern Hospice provides exceptional respite and end-of-life care to adults in Northeast Wales. The hospice is a charity, and its busy fundraising team is a vital and active hub of activity.

Person Specification

Education & Qualifications

Essential

Good general education including English and Maths (GCSE or equivalent)

Experience in an administrative or office-based role (paid or voluntary)

Competent in Microsoft Office, including Word, Outlook and Excel

Strong numerical skills and ability to process financial information accurately

Ability to handle cash, cheques and card payments accurately and securely

Ability to maintain accurate records and follow data protection procedures

Friendly and professional communication skills, both written and verbal

Commitment to providing excellent supporter and customer care

Good organisational skills with the ability to manage routine tasks and deadlines

Ability to work effectively as part of a small team

Understanding of the need for confidentiality and data protection

Willingness to support fundraising events and activities when required

Attention to detail, willingness to learn, positive and enthusiastic attitude

Desirable

Further education qualification or relevant training

Experience in a fundraising, charity, healthcare or public-facing environment

Experience using databases or CRM systems (e.g. Harlequin)

Experience processing donations, invoices or financial records

Previous experience handling cash or banking

Experience managing supporter records or running mail merges

Experience responding to public enquiries by phone, email or in person

Experience of donor thanking, supporter stewardship or customer service

Experience supporting multiple projects or busy teams

Experience supporting colleagues across different departments

Experience working with sensitive or confidential information

Experience providing event or campaign support

Confidence dealing with members of the public

Ability to communicate in Welsh (spoken and/or written)

BENEFITS OF WORKING AT ST KENTIGERN HOSPICE

The ability to transfer an existing NHS pension over to the hospice.

A contributory pension scheme.

Free occupational health support.

Eligible for Blue Light Card and card holder benefits.

Real living wage employer.

Discounted staff menu available from Caffi Cariad.

Access to outdoor spaces for both work and relaxation.

Free parking on site.

Enhanced benefits include: Occupational sick pay, Free flu jabs, Bereavement leave and support, 5 weeks annual leave plus bank holidays (pro-rata).

Pay: £13.45 per hour

Benefits:

Discounted or free food
Free parking
On-site parking

Experience:

Administrative: 1 year (required)

Work Location: In person

Quick apply

Refine Your Search

customer service jobs in st. asaph, den

Fundraising Administrator

Telesales Agent

Service Colleague (Food Services)

Test Centre Administrator (Rhyl, Clwyd UK) (24986)

Holiday Park Receptionist/Admin

Customer Consultant

Customer Service Assistant

Customer Service Assistant (Arcades)

Service Colleague

Sales Colleague

Customer Sales Advisor

Customer Assistant - Seasonal

Kitchen Porter

Retail Sales Advisor

Customer Team Member

Sales Advisor

Finance Administrator

Restaurant Team Member

Retail Assistant - Part Time

Customer Service Executive

I want to receive the latest job alerts for customer service in st. asaph, den

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