Work from Work, Jobs in Stoke Sub Hamdon, Som (with Salaries)

Customer Service Advisor
Screwfix —Yeovil
- £13.08 an hour
- Weekend availability
- Customer service
- Microsoft Office
- Employee discount
Customer Assistant
Lidl —Crewkerne
- £13.45 - £14.45 an hour
- Part-time
- Customer service
- Bakery
- Store discount
- Employee discount
5d
Employee Relations Specialist
YeoValley —Highbridge
- £38,000 - £44,000 a year
- Microsoft Excel
- Microsoft Office
- Analysis skills
Quick apply
12d
Administration Assistant
Abri —Yeovil
- £26,476 a year
- Full-time
- Hybrid work
- Communication skills
- Work from home
3d
CCTV Control Room Operator (Nights)
iFacility —Shepton Mallet
- £26,500 a year
- Overtime
- Customer service
- IT
- Computer skills
- Free parking
- Paid training
Quick apply
9d
Equipment Library Support Worker (Part Time)
Somerset NHS Foundation Trust —Yeovil
- £25,272 a year
- Part-time
- Annual leave
- Employee discount
13d
Skilled Operator Fruit Production AM Shift (Mon-Fri)
YeoValley —Crewkerne
- £13.53 an hour
- Monday to Friday
- Communication skills
- Free parking
Quick apply
Customer Experience Manager
LUNA & me —Beaminster
- £35,000 - £38,000 a year
- Full-time
- Management
- Customer service
- No experience needed
- Free parking
- Employee discount
Quick apply
11d
Assistant Pricing Analyst
Screwfix —Yeovil
- Hybrid work
- Microsoft Excel
- Maintenance
- Microsoft Office
- Employee discount
- Flexible schedule
4d
Customer Service Assistant
Wickes —Yeovil
- £8.82 - £12.71 an hour
- Weekend availability
- Customer service
- Annual leave
- Employee discount
Business Support & Training Coordinator
Leonardo UK Ltd —Yeovil
- £31,000 - £32,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- Flexible schedule
- Referral programme
5d
Retail Sales Advisor - Yeovil
Oak Furnitureland —Yeovil
- £50,518 - £56,075 a year
- Full-time
- Sales
- Retail sales
- Free parking
- Employee assistance programme
Employment Adviser
Consultancy Management Training Services Ltd —Taunton
- £26,000 - £28,000 a year
- Full-time
- CRM software
- Sales
- Customer service
Quick apply
11d
Sales Assistant/Van Driver
CITY ELECTRICAL FACTORS LTD —Yeovil
- Up to £28,575 a year
- Overtime
- Driving
- In-person
- Employee discount
Quick apply
6d
2nd Line Technical Support
iFacility —Shepton Mallet
- £26,000 - £28,000 a year
- Full-time
- Customer service
- Computer networking
- Organisational skills
- Free parking
- Health & wellbeing programme
Quick apply
10d
Office Administrator
Salmon Planning Company —Wells
- £27,000 - £30,000 a year
- Part-time
- Microsoft Word
- Microsoft Excel
- English
- Free parking
- Sick pay
Quick apply
5d
Recovery Assistant
Abri —Yeovil
- £29,135.38 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
3d
Product Testing Administrator
Valmiera Glass UK Ltd —Sherborne
- £25,974 a year
- Full-time
- Laboratory experience
- English
- Analysis skills
- Flexitime
- Sick pay
Quick apply
Trainee Sneaker Customiser
Platinum Shoe Care —Wellington
- From £12.71 an hour
- Full-time
- No experience needed
- In-person
- Free parking
- Store discount
Quick apply
4d
WMF Default Process Coordinator
Serco Group —Yeovil
- Full-time
- Military
- Employee assistance programme

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Customer Service Advisor

Screwfix -
Yeovil

Apply Now

Job details

Permanent | Full-time
£13.08 an hour

Benefits

Company pension
Employee discount

Qualifications

Customer service
Microsoft Office

Full job description

Overview:

Everything we do starts with the people we serve. We’re proud to be the traders behind the tradespeople: the nuts and bolts behind the job, always ready to save the day (or at least the project).

From power tools to workwear, cables to pipe fittings, we offer over 60,000 products across 900+ stores – and that’s not to mention our industry-leading digital services. Join Screwfix and be part of a team of experts who get the job done quickly, affordably, and always with a smile.

We are looking for a confident, motivated and people focused Customer Service Advisor to join our professional team of Customer Service experts on a permanent full time / part-time basis.

Reporting into a Customer Service Manager, the CSA role delivers the best possible service across multiple channels (calls, emails, and WhatsApp) and for different customer groups (Screwfix, business, and trade) to resolve post sales contact and giving the highest level of customer service as an ambassador of our business.

Our customers and community mean everything to us here at Screwfix and our Contact Centre enable our customers and our stores to deliver a world class customer experience!

This role is based in our contact centre on the Houndstone estate.

This position follows a Monday to Friday shift rota covering operating hours of 7:50am to 8:15pm, with a requirement to work one weekend day in every four-week period with a rest day during the week

Staff Start Date 24th August where you will be required to train Monday - Friday 09:00 - 17:00

Responsibilities:

Key Responsibilities:

You’ll respond to customer service enquiries through both voice and non-voice contacts into the Customer Service Team.
Exceeding customer expectations and delivering the best experience possible.
You’ll take accountability of making key customer service decisions to resolve issues.
Take ownership, balancing both the customer and business needs.
Through coaching our customers you’ll help them to understand how best to shop with us, including online and via our new Screwfix app.
Delivering against Key Performance Indicators.
Maximising relevant sales opportunities.
Providing accurate and valuable customer insight to drive continuous improvement for customer and colleague processes.

Qualifications:

Who you are...

Proven capability to deliver the highest levels of customer service, highly articulate and empathetic with good problem-solving methodology.
A passion for delivering exceptional customer service and going above and beyonf to ensure the best possible customer experience.
A confident yet balanced decision maker for customer service scenarios.
A team player who is able to work effectively as a collective to create a fantastic team environment and work culture.
Previous experience of working in a customer service environment is essential, in a Contact Centre environment would be desirable.
Competent user of all Microsoft Office applications.

What's in it for me?

28 days’ holiday, increasing with each years’ service
Award winning pension scheme – up to 14% Kingfisher contribution
20% discount with Screwfix and B&Q
Discounted healthcare and life cover
Company share save scheme
Recognition & Loyalty rewards
In-house training and development and clear development path
Ongoing and structured training and development to drive your career progression!

Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability.

If you require any additional support or adjustments to help you make an application, please contact us at [email protected]

Apply Now

Refine Your Search

work from jobs in stoke sub hamdon, som

Customer Service Advisor

Customer Assistant

Employee Relations Specialist

Administration Assistant

CCTV Control Room Operator (Nights)

Equipment Library Support Worker (Part Time)

Skilled Operator Fruit Production AM Shift (Mon-Fri)

Customer Experience Manager

Assistant Pricing Analyst

Customer Service Assistant

Business Support & Training Coordinator

Retail Sales Advisor - Yeovil

Employment Adviser

Sales Assistant/Van Driver

2nd Line Technical Support

Office Administrator

Recovery Assistant

Product Testing Administrator

Trainee Sneaker Customiser

WMF Default Process Coordinator

I want to receive the latest job alerts for work from in stoke sub hamdon, som

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