Director of customer operations Work, Jobs in Stratford Upon Avon, War (with Salaries)

Cluster Director of Sales
Walton Hall Hotel & Spa By Sunday —Warwick
- Full-time
- Hospitality
- Hotel
- Business development
- Annual leave
- Employee discount
Quick apply
5d
Operations Director
L3Harris Technologies —Tewkesbury
- Management
- Sales
- Engineering
- Gym membership
9d
Head of Field Operations
ASSA ABLOY —Solihull
- Continuous improvement
- Team management
- Leadership
4d
Resource and Workflow Manager
West Midlands Combined Authority —Birmingham
- £59,417 - £66,614 a year
- Part-time
- Continuous improvement
- Agile
- Communication skills
- Annual leave
- Employee discount
5d
Apprentice
KwikFit —Stratford-upon-Avon
- £16,505.60 - £22,392.32 a year
- Full-time
- School
- Employee discount
Regional Director - Covering the West & Midlands
Pest Control Partnership (UK) Ltd —Worcester
- Full-time
- Business development
- Continuous improvement
- Travel
Quick apply
8d
Head of Maintenance - Zonal Operations (111868-0726)
University of Warwick —Coventry
- £58,225 - £67,468 a year
- Customer service
- University
12d
Director Operational Excellence
The Peninsular and Oriental Steam Navigation Company —Coventry
- Business development
- Continuous improvement
- Team management
Quick apply
10d
Site Director
Safran —Banbury
- Full-time
- Sales
- ERP systems
- Business development
- Annual leave
Regional Director - South East
Thomas Franks Ltd —Hook Norton
- Full-time
- Hospitality
- Management
- Customer service
- Employee assistance programme
- Employee discount
Quick apply
10d
Area Director
Biffa Waste Services —Coventry
- Full-time
- Remote
- Customer service
- Continuous improvement
- Budgeting
Quick apply
2d
HR Services Lead
LiveWest —Tewkesbury
- £66,000 - £70,000 a year
- Hybrid work
- Management
- Continuous improvement
- Human resources
- Annual leave
- Employee discount
Strategy Director- NEC
Levy —Birmingham
- Up to £90,000 a year
- Full-time
- Hospitality
- Presentation skills
- Continuous improvement
- Annual leave
- Employee assistance programme
11d
Merchandise & Licensing Manager
Haas F1 Team —Banbury
- Weekend availability
- Management
- Sales
- Marketing
Quick apply
Sales Support Specialist – Partner Alliance
CSafe Global —Redditch
- Microsoft Powerpoint
- Microsoft Excel
- Salesforce
Quick apply
Administrative Assistant
Two Sides Limited —Daventry
- £20,000 - £23,500 a year
- Part-time
- Microsoft Excel
- Microsoft Office
- In-person
- Free parking
Quick apply
Sales Director - Europe - Remote
Tritium Power Solutions AU —Coventry
- Remote
- English
- Business development
- Leadership
Quick apply
Commercial Lead
BNP Paribas —Solihull
- Full-time
- Hybrid work
- Negotiation
- Employee discount
Group Sales Manager
Ramada Solihull —Solihull
- Up to £50,000 a year
- Full-time
- Up to 50% travel
- Sales
- Hotel
- Free parking
- Employee discount
Quick apply
Head of Asset Data
National Grid —Warwick
- £90,000 - £100,000 a year
- Hybrid work
- Engineering
- No degree
- AI
11d

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director of customer operations jobs near stratford upon avon, war

Cluster Director of Sales

Walton Hall Hotel & Spa By Sunday
Warwick

Quick apply

Job details

Full-time
5 days ago

Benefits

Annual leave
Employee discount

Qualifications

Hospitality
Sales contract negotiation
Sales management
Performance management
Business development
Bachelor's degree
Sales forecasting
Partnership building
Relationship management
Professional development mentoring
Multidisciplinary collaboration
Business
Account management
Leadership
Team motivation leadership
Communication skills
Negotiation

Full job description

Job Title: Cluster Director of Sales

Job Type: Full-Time
Industry: Walton Hall Hotel & Spa

Job Summary

We are seeking an experienced and highly motivated Cluster Director of Sales to lead the sales strategy and revenue growth across multiple hotel properties. The ideal candidate will be responsible for driving corporate, leisure, MICE, and group business while leading a high-performing sales team to achieve revenue and occupancy targets.

The successful candidate should have extensive experience in hotel sales, business development, key account management, and revenue generation within the hospitality industry.

Key Responsibilities

Sales & Business Development

Develop and execute strategic sales plans to achieve revenue, occupancy, and ADR targets across multiple hotel properties.
Identify and secure new corporate, leisure, MICE, and group business opportunities.
Build and maintain strong relationships with corporate clients, travel management companies, travel agencies, event planners, and key business partners.
Conduct regular sales calls, client meetings, presentations, and site inspections.
Represent the hotel group at trade shows, networking events, and industry exhibitions.

Revenue Growth

Collaborate with the Revenue Management team to optimize pricing strategies and maximize RevPAR.
Monitor market trends, competitor activities, and business opportunities.
Prepare accurate sales forecasts and business development plans.
Drive cross-selling opportunities across all hotels within the cluster.

Team Leadership

Lead, mentor, and motivate the cluster sales team to achieve business objectives.
Set sales targets and monitor individual and team performance.
Conduct regular coaching sessions and performance reviews.
Ensure adherence to company sales standards and processes.

Account Management

Develop and manage strategic corporate accounts.
Negotiate commercial agreements, contracts, and preferred rates.
Ensure exceptional customer service and long-term client retention.

Reporting & Administration

Prepare weekly and monthly sales reports, forecasts, and pipeline updates.
Maintain accurate records using CRM and hotel sales systems.
Work closely with Operations, Revenue Management, Marketing, and General Managers to achieve overall business goals.

Requirements

Bachelor's degree in Hospitality Management, Business Administration, Marketing, or a related field.
Minimum 7–10 years of hotel sales experience, including at least 3 years in a leadership role.
Proven experience managing sales across multiple hotel properties or clusters.
Strong understanding of hotel sales, revenue management, distribution channels, and market segmentation.
Excellent negotiation, presentation, communication, and relationship management skills.
Strong leadership and people management capabilities.
Proficiency in Microsoft Office and hotel CRM/PMS systems.
Willingness to travel between hotel locations as required.

What We Offer

Competitive salary with attractive performance-based incentives.
Full-time permanent employment.
Career growth and leadership development opportunities.
Professional training and continuous learning.
Employee discounts and hotel benefits.
Supportive and collaborative work environment.
Paid annual leave and statutory benefits.

Experience

Minimum 7–10 years of progressive experience in hotel sales, business development, or commercial leadership, with a proven track record of achieving revenue targets within the hospitality industry.

Work Location: In person

Quick apply

Refine Your Search

director of customer operations jobs in stratford upon avon, war

Cluster Director of Sales

Operations Director

Head of Field Operations

Resource and Workflow Manager

Apprentice

Regional Director - Covering the West & Midlands

Head of Maintenance - Zonal Operations (111868-0726)

Director Operational Excellence

Site Director

Regional Director - South East

Area Director

HR Services Lead

Strategy Director- NEC

Merchandise & Licensing Manager

Sales Support Specialist – Partner Alliance

Administrative Assistant

Sales Director - Europe - Remote

Commercial Lead

Group Sales Manager

Head of Asset Data

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