Line support technician Work, Jobs in Stretton Under Fosse, War (with Salaries)

2nd Line Support Technician
dbfb Ltd —Northampton
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Azure
- Microsoft Office
- Phone etiquette
Quick apply
Sampling Technician
ALS —Coventry
- £26,509 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Travel
- Annual leave
- Employee discount
1st Line IT Support Technician
The Computer Doctors Ltd —Northampton
- From £26,436.80 a year
- Full-time
- Schematics
- In-person
- Hand tools
- Free parking
Quick apply
6d
Sample Prep Technician
Environmental Chemistry Testing Limited —Leicester
- £12.71 an hour
- Computer literacy
- Laboratory experience
- Annual leave
- Employee discount
Field Technician
SOCOTEC UK & Ireland —Coventry
- Full-time
- Hybrid work
- Laboratory experience
- IT
- Construction experience
- Employee assistance programme
- Employee discount
Quick apply
Engineering Instructor Part time (6 hours)
WMG Academy (Solihull) —Solihull
- £17.08 an hour
- Part-time
- Hybrid work
- English
- Bachelor's degree
- Plumbing
- Referral programme
Quick apply
7d
Architectural Technician
Bloor Homes —Hinckley
- Full-time
- Hybrid work
- English
- Microsoft Office
- Employee discount
IT Service Desk Technician
Phenna Group —Leicester
- £30,000 - £35,000 a year
- Full-time
- CRM software
- Customer service
- ERP systems
IT Apprentice
JBC Skills Training Ltd —Coventry
- £15,600 a year
- Full-time
- Customer service
- Administrative experience
- Analysis skills
Quick apply
Line Auditor & Calibration Technician
Ricardo —Leamington Spa
- £38,000 - £45,000 a year
- Weekend availability
- Computer literacy
- Travel
- In-person
- Employee assistance programme
Science Technician
OneSchool Global United Kingdom —Northampton
- Part-time
- School
- Teaching
- Referral programme
ADT Technician
The City of Leicester College —Leicester
- £22,079.11 - £22,429.50 a year
- Full-time
- Laboratory experience
- Analysis skills
- Quality control
- Free parking
Quick apply
10d
AV Technician
Drayton Manor Resort —Tamworth
- Full-time
- Schematics
- Organisational skills
- In-person
Quick apply
R&D Technician
PepsiCo —Leicester
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Technical Trainer | Ford
Calex UK —Daventry
- Up to £43,000 a year
- Full-time
- English
- Travel
- IT
- Annual leave
- Employee discount
Trainee Field Technician
Igne Group Ltd —Daventry
- £23,000 - £26,500 a year
- Overtime
- No experience needed
- In-person
- Communication skills
5d
Engine Build Technician
Cosworth —Northampton
- £35,000 - £40,000 a year
- Overtime
- Communication skills
Clinical Pharmacist
Blue PCN —Northampton
- Up to £28.64 an hour
- Part-time
- Management
- In-person
- Leadership
- Store discount
- Employee discount
Quick apply
Landbased Technician
Moulton College —Moulton
- £24,487 a year
- English
- Communication skills
- Free parking
- Annual leave
Accuracy Checking Technician (ACT)
Alliance Healthcare —Northampton
- Full-time
- Organisational skills
- IT
- Communication skills
- Annual leave

I want to receive the latest job alerts for line support technician in stretton under fosse, war

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

line support technician jobs near stretton under fosse, war

2nd Line Support Technician

dbfb Ltd
Northampton

Quick apply

Job details

Full-time
£30,000 - £35,000 a year

Benefits

Company pension

Qualifications

Azure
GCSE
Microsoft Office
VoIP
Computer hardware
Phone etiquette
Communication skills
Active Directory
CompTIA A+
Time management

Full job description

What’s the role?

As a 2nd Line Support Technician, you will be integral to the daily support and maintenance of our clients' IT, telephony, and connectivity infrastructure. In this role, you'll provide essential technical support to end users, tackle complex issues across our technology portfolio, and enhance the effectiveness of our support-team.

This is a hybrid role, ideal for a driven IT professional ready to advance their career.

Key tasks:

BAU Ticket Management: Handle day-to-day business-as-usual (BAU) tickets.
Second-Line Technical Support: Deliver prompt, second-line technical assistance for end-user hardware and software issues.
Incident Diagnosis and Resolution: Tackle escalated IT incidents in collaboration with first-line support and vendors.
Hardware and Software Maintenance: Configure, and maintain computer hardware, software, and peripherals.
Network Troubleshooting: Manage network-related issues, including connectivity, access point, switches, routers, and configuration.
Telephony System Support: Resolve issues with VoIP systems and associated connectivity.
Audio-Visual System Support: Address problems in Teams Meeting Room environments and Content Management Systems (CMS).
First-Line Team Support: Assist first-line support through one-on-one mentoring in relation to 1st line ticket responsibilities.
Continuous Improvement: Stay current with industry trends and emerging technologies to enhance support initiatives.
Trend Spotting: Identify common query types and implement service improvements to pro-actively tackle these in conjunction with 3rd line team.
Achieve and maintain learning and certification paths in line with the business needs.
Basic configurations for BAU connectivity hardware, i.e. hardware and routers.
Rota based out of hours onsite event support will be required.
Occasional customer onsite support may be required.
Working hours are shift based on a rota (8:00-16:30 / 09:30-18:00)

What will you bring?

Competencies:

Customer-Focused: Committed to delivering responsive solutions to IT and telecom challenges.
Analytical Thinker: Skilled in troubleshooting and identifying solutions efficiently.
Customer-Focused Attitude: Dedicated to meeting and exceeding customer expectations.
Professional Communication: Engages third parties confidently and assures priority to accounts.
Effective Communicator: Friendly, confident phone manner and strong written communication skills.
Business-Savvy: Identifies opportunities for improvement with excellent time management.
Adaptable: Thrives in a fast-paced, evolving environment.
Detail-Oriented: Manages multiple queries simultaneously with strong attention to detail.
Self-Motivated: Displays a strong desire to learn and grow.

Experience:

Proven experience as a 2nd Line Support Technician/Engineer or comparable role, with consistent high performance.
Skilled in cloud, hardware, software, and network issue resolution.
Strong knowledge of Microsoft operating systems.
Experience with Active Directory, Group Policy, and related tasks.
Experience with VoIP systems, connectivity and AV is advantageous
Familiarity with the Microsoft suite, including Admin Centre, Azure, Entra ID and lntune

Qualifications:

GCSE Maths & English Language Grade 5 or above (or recognised equivalent qualification)
Relevant industry certifications (CompTIA A+ and Microsoft MS900, AZ900, MDI 00/I 01 /I 02 preferred)

What is in it for you?

A competitive salary
22 days holiday plus an extra day for your birthday, increasing to 25 days holiday in your 2nd year
Pension scheme
NHS Healthcare Top-Up Cash Plan (money back on everyday medical expenses)
Death in Service (3 x salary)
Discount scheme on entertainment/shopping/leisure activities
Personal development plan with dedicated self-development time
Industry recognised certified training will be supplied with a time matched model
Hybrid based working is available, subject to performance

Culture & environment:

We believe in working hard, supporting each other, and celebrating success. Collaboration, innovation, and a shared drive to make an impact define our culture. We encourage fresh thinking, value creativity, and always look for ways to improve.

Our fast-paced, dynamic team enjoys what we do and has fun along the way. If you want to be part of a company where your work is valued, your ideas matter, and your contributions make a difference, dbfb is the place for you.

All employees are measured on the following core standards:

Customer Focused
Accountable
Commercially Aware
Team Working/Collaboration
Innovative

To continuously develop and embed our commitment to our internal brand behaviour and culture we are looking for someone who will bring to the business some or all of the following strengths:

RESPONSIBILITY - People who are especially talented in the Responsibility theme take psychological ownership of what they say they will do. They are committed to stable values such as honesty and loyalty.
ACHIEVER - People who are especially talented in the Achiever theme have a great deal of stamina and work hard. They take great satisfaction from being busy and productive.
DEVELOPER - People who are especially talented in the Developer theme recognise and cultivate the potential in others. They spot the signs of each small improvement and derive satisfaction from these improvements.
ANALYTICAL - People who are especially talented in the Analytical theme search for reasons and causes. They can think about all the factors that might affect a situation.
RESTORATIVE - People who are especially talented in the Restorative theme are adept at dealing with problems. They are good at figuring out what is wrong and resolving it.

Quick apply

Refine Your Search

line support technician jobs in stretton under fosse, war

2nd Line Support Technician

Sampling Technician

1st Line IT Support Technician

Sample Prep Technician

Field Technician

Engineering Instructor Part time (6 hours)

Architectural Technician

IT Service Desk Technician

IT Apprentice

Line Auditor & Calibration Technician

Science Technician

ADT Technician

AV Technician

R&D Technician

Technical Trainer | Ford

Trainee Field Technician

Engine Build Technician

Clinical Pharmacist

Landbased Technician

Accuracy Checking Technician (ACT)

I want to receive the latest job alerts for line support technician in stretton under fosse, war

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected