Inbound customer service Work, Jobs in Thornley, Dur (with Salaries)

Service Advisor (Customer Service)
Everflow —Peterlee
- £26,678 - £29,987 a year
- Full-time
- Hybrid work
- Customer service
- Free parking
- Annual leave
Contact Centre Service Advisor - Newcastle
Sky —Newcastle upon Tyne
- £26,728 a year
- Weekend availability
- Hybrid work
- Sales
- Customer service
- Communication skills
- Employee discount
Customer Service Representative
Cleveland Cable Co Ltd —Middlesbrough
- Weekend availability
- Sales
- Customer service
- Computer literacy
- Free parking
- Employee discount
Quick apply
3d
Inbound Sales & Service Advisor
Clearanswer —Middlesbrough
- £23,829 - £24,936 a year
- Full-time
- Sales
- Customer service
- In-person
- Employee discount
Customer Help Desk Co-ordinator
JLA —Sunderland
- £25,272 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Free parking
- Annual leave
Quick apply
Customer Support Agent
Newcastle International Airport Ltd —Newcastle upon Tyne
- £28,393 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Sales
- Free parking
- Annual leave
1d
Customer Service Representative
Leeds Building Society —Newcastle upon Tyne
- £25,000 - £26,500 a year
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Customer service
10d
Arrears Executive
Tandem Bank —Durham
- Up to £29,000 a year
- Customer service
- Financial services
- Annual leave
- Employee discount
Quick apply
Customer Service Expert - Gateshead onsite (Government Contract)
Teleperformance —Gateshead
- £24,784.50 a year
- Full-time
- Customer service
- Contracts
- Typing
- Employee discount
- Referral programme
Customer Service Centre Agent
Driver and Vehicle Standards Agency —Newcastle upon Tyne
- £26,607 a year
- Part-time
- Hybrid work
- Customer service
- Word processing
- Computer literacy
- Annual leave
- Employee assistance programme
5d
Customer Advisor
Vertu Motors —Gateshead
- £26,436.00 - £27,476.80 a year
- Full-time
- Hybrid work
- Customer service
- IT
- Communication skills
- Employee discount
Quick apply
Business Development Coordinator (Inbound) - Part-time
Portakabin —Stockton-on-Tees
- £25,360 a year
- Call to connect
- CRM software
- Sales
- Customer service
- Annual leave
- Employee discount
Quick apply
Lead Coordinator
First Mortgage NE —Sunderland
- From £25,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Administrative experience
- Annual leave
- Referral programme
Quick apply
Office Administrator - Term time only
Print Cakes —Sunderland
- Full-time
- Sales
- Customer service
- Administrative experience
- Free parking
Quick apply
Sales & Lead Generation Coordinator
William Smith Group 1832 —Barnard Castle
- £27,866.63 a year
- Full-time
- CRM software
- Sales
- Customer service
- Free parking
- Employee assistance programme
Quick apply
11d
Renewals and Retentions Agent
Everything Managed Group —Newcastle upon Tyne
- £14.28 an hour
- Full-time
- Customer service
- Communication skills
- Negotiation
- Annual leave
- Employee assistance programme
Quick apply
Customer Success Manager
OneClickComply —Sunderland
- £32,500 - £60,000 a year
- Full-time
- Driving
- School
- Annual leave
- Employee discount
Quick apply
Internal Sales Administrator
Breedon Group plc —Durham
- Full-time
- Annual leave
- Employee assistance programme
Quick apply
Retention & Quality Specialist
Verisure Services (UK) Limited —Newcastle upon Tyne
- £25,000 - £26,000 a year
- Full-time
- Communication skills
- Employee discount
- Referral programme
Quick apply
Sales Advisor
CMO SUPERSTORES LTD —Darlington
- £13 a year
- Part-time
- Sales
- Computer literacy
- English
- Employee assistance programme
Quick apply

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inbound customer service jobs near thornley, dur

Service Advisor (Customer Service)

Everflow -
Peterlee

Apply Now

Job details

Full-time
£26,678 - £29,987 a year

Benefits

Free parking
On-site gym
Annual leave
Company pension
Life insurance

Qualifications

Customer service

Full job description

Job Advert

About Us

At Everflow, we’re on a mission to reshape the utility industry.

We’re an award-winning, fast-growing business delivering smarter, greener water, waste and connectivity solutions to businesses across the UK and we’re proud of the impact we make every day.

Our quest is simple but powerful: bringing services together to make lives simple. By saving our customers time, money, and energy, we give them the headspace to focus on what really matters growing their businesses and making an impact.

And while free coffee and ping pong are nice (very nice, actually), they’re not the reason people stay. Our culture is. We value authenticity over ego, curiosity over comfort, and progress over perfection. We trust our people, encourage bold ideas, and believe success should never come at the cost of wellbeing or belonging.

The Role

We've grown really, really quickly over the last six years and are continuing to grow bringing with it the need for more exceptional individuals! We're on the lookout for fresh talent to join the vibrant buzz of our dynamic team right here in our fabulous Peterlee office.

Our Peterlee office opened earlier in 2023 to accommodate our growing team in some style! Here, we have a truly modern office environment, high-tech meeting areas, a café area, lots of stylish social space with arcade games, pool table and ping pong to name a few.

At the heart of our mission is the commitment to welcome, listen, engage, resolve, and amaze our customers every single day.

As a key player you will be responsible for using your fabulous personality to resolve any queries from our customers across via the telephone, email and live chat.

What You’ll Do

You’ll be busy, challenged, and trusted to make a real difference. You’ll:

Chatting with Customers – Your main gig will be handling inbound calls, connecting with customers, and helping solve their queries.
Being a Customer Hero – Whether it’s through the phone, email, or live chat, you’ll proactively answer questions and ensure every customer gets the support they need.
Keeping it Organized – You'll update our CRM system with every customer interaction, so we always stay on top of things.
Team Player – Collaborate with our Operations Team to tackle customer issues and keep everything running smoothly.
Escalating When Needed – If things get tricky, you’ll know when to escalate a situation to the Service Team Leader.
Delivering Awesome Service – Above all, you’ll consistently bring your A-game and provide top-notch service every time.

What We’re Looking For

We’re less about ticking boxes and more about finding the right person. You’ll probably:

Big Personality – at Everflow we are all about being our authentic selves but collaborating to deliver world class customer service.
Great Communicator –You’re a natural on the phone, asking the right questions and listening carefully to get the full picture of what customers need.
Organized and Detail-Oriented – You know how to stay on top of your tasks and pay attention to the little things that matter.
Team Player –You’re all about collaboration—jumping in to help out when team mates need support or when things get busy.
Flexible and Adaptable – Changes don’t throw you off—you stay calm and adjust quickly.
Pressure-Proof – When things heat up, you keep your cool and stay on track.
Self-Starter with a Positive Attitude –You’re motivated to get things done, and you bring an upbeat, can-do attitude to every interaction.

Previous customer service experience is an advantage, but not necessarily a requirement.

Full training will be provided, and we’re more interested in who you are, how you communicate, and the energy you bring to the team.

We’re all about creating a fun, supportive environment where you can grow, learn, and make a real impact. If you’re ready to be part of a dynamic team that’s focused on delivering amazing customer experiences, we want to hear from you!

What We Offer

We take rewarding our people seriously (and not just with biscuits). You’ll get a competitive salary with annual reviews, a generous pension of up to 8% employer contribution, and life insurance worth up to three times your salary.

You’ll enjoy hybrid working (up to three days from home), the option to buy or sell up to five days of annual leave, an extra celebration holiday, and enhanced parental and sickness benefits.

There’s also free breakfast, free parking, an on-site gym at our Peterlee HQ, access to an EV company car scheme, and a cycle-to-work scheme. For your wellbeing, we offer 24/7 counselling, virtual GP access, and a healthcare cash plan covering dental, physio, and optical care because looking after people shouldn’t stop at work.

Equal Opportunities

Everflow is proud to be an equal opportunities employer. We’re committed to creating an inclusive, diverse workplace where everyone feels respected, valued, and able to be themselves. Through our Equity, Diversity, Inclusion and Belonging (EDIB) policy, we ensure fair access to opportunities for all, regardless of background.

Apply Now

Refine Your Search

inbound customer service jobs in thornley, dur

Service Advisor (Customer Service)

Contact Centre Service Advisor - Newcastle

Customer Service Representative

Inbound Sales & Service Advisor

Customer Help Desk Co-ordinator

Customer Support Agent

Customer Service Representative

Arrears Executive

Customer Service Expert - Gateshead onsite (Government Contract)

Customer Service Centre Agent

Customer Advisor

Business Development Coordinator (Inbound) - Part-time

Lead Coordinator

Office Administrator - Term time only

Sales & Lead Generation Coordinator

Renewals and Retentions Agent

Customer Success Manager

Internal Sales Administrator

Retention & Quality Specialist

Sales Advisor

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